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View Full Version : Potions lost to server drop



WarMage
05-25-2010, 11:36 AM
So, server goes down without warning while I'm testing out the pots.
May I have my gold back please?

The least you could do is give us a 5 min warning so we don't buy the pots prior to it going down...

I can understand if it was a crash, in which case I would still like my 5k back!

Thank you

WarMage
05-25-2010, 12:01 PM
Since the server drop was to fix potion/stash pricing? Can I get a refund on my plat/gold?

My poor little guy is broke now from experiementing with the potions and I dropped 10 plat for the stash space that is not severely reduced.
I'm thankful for the changes but can you at least refund the people that made these purchases since 1.2 went live?

PS. I really am thankful that you guys listened to the Feedback forum and fixed the pricing on your items. I imagine that I am not the only player happy about that...

Now if I could just get that 6.5k gold and 10p back and repurchase the content.

Justg
05-26-2010, 07:01 AM
Hey WarMage,

I am very sorry you experienced problems yesterday.

Please email us at supoprt(at)spacetimestudios.com. We are moving offices yesterday and today so thank you for your patience while we get everything sorted out.

- g

Jaxan
05-26-2010, 07:17 AM
Moving on up like the Jeffersons, Justg? :)

Justg
05-26-2010, 07:19 AM
Deluxe apartment in the sky! Not really, just a space better suited to our needs. Still a humble little abode really.

WarMage
05-26-2010, 09:20 AM
Glad to hear it!

Sending email