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Arrowz
07-13-2015, 05:19 PM
So last wednesday i made a case in support because i accidentally bought the booster to 41 on my twink and i wanted it to be reverted. Until now I have heard nothing back and it said the status of the case was new. Just now i checked again and it says the status of the case it open.

What does it mean when it says status: open? Does this mean its being looked at. This is my first time contacting support so any help is greatly appreciated :)

Arrowz
07-13-2015, 08:41 PM
Anybody know?

Azemen
07-13-2015, 10:35 PM
Yes I think so. First there's "New" then lastly "Closed/Resolved" So open is somewhere is between

Beuefres
07-14-2015, 12:45 AM
Yes. They should reply to your case soon and most likely you will get a refund.