View Full Version : What happening with STS Support?
Many people have long time sending mails and STS wont answer, also I have one week sending mails too, and still no answer, much people have arround 2 weeks. Please solve this.
nightmaresmoke
09-17-2015, 10:10 AM
Be patient dude its not easy being at support.
Be patient dude its not easy being at support. I'm asking because many people having trouble with this, and I want to know if its a global problem or a time issude.
cabules
09-17-2015, 10:19 AM
me too, iam reporting people about scolding me but still nothing happen.
nightmaresmoke
09-17-2015, 10:22 AM
I'm asking because many people having trouble with this, and I want to know if its a global problem or a time issude.
Hhhmm we need answers from devs mods or from support.
me too, iam reporting people about scolding me but still nothing happen. Well I think that they're bussy with new event updates, but an answer from Devs will be great, to let us know what's happening :)
UnnamedGuy
09-17-2015, 11:47 AM
Go here: https://support.spacetimestudios.com/customer/portal/private/cases
Create an account or log in, create a case, put the link in favorites and check it every day. You always get an answer in less than 3days.
Hope it helps
Kilian.
Go here: https://support.spacetimestudios.com/customer/portal/private/cases
Create an account or log in, create a case, put the link in favorites and check it every day. You always get an answer in less than 3days.
Hope it helps
Kilian.
Already sent a mail, they should answer.
Can a Dev answer me?I'm still waiting for an answer.
I'm still without any answer :/.
Remiem
09-21-2015, 01:37 PM
Hi iiy, I'm sorry that you are experiencing touble contacting support. Can you please PM me with your case number and I will look into it.