Lagg & Ping Spikes

[Ceuidear]

I have been facing a severe lagg & ping spikes since past one week even though my internet conection is working perfectly @ 30-40Kb/s & ping within 400-500 i am having too much of ping. Meanwhile, while i log in & enter a town my ping is stable @ 450 but once i start moving & enter a map all of a sudden it spikes upto 1.5-2K ping. I have tried playing using 4G network but nothing changed.
I have even reset my device thrice since one week thinking something might be wrong in my phone but still the lagg & ping spike remains the same.
As one of the player has mentioned that there has been ping spikes & laggs since start of Northal Awakening event it is true as i have been facing the same since the start of the event & since the release COC ping spike has got worst then before & is spiking upto 10-15K & sometime even hits upto 80-100K & getting DC once it hits 120K. I hear many people in game saying that the lagg & ping spikes is because of release of COC, i dont know wether its the exact reason for this problem but this has been a major problem as its impossible to play even in a normal map & farming just DEATHS at elite maps..!!
Ping is stable while i am standing doing nothing in town but once i try to enter a map & enter after too long of loading time & enter map i see ping spiked to 20-25K.

STS please do pay ATTENTION to this ISSUE & ressolve it as soon as possible........!!!!!!!

Anyone having problem with same issue please do post ur complaints.

[Bona Eve]

I have the same problem.
Such a bad gameplay experience.
Nekro shield can't protect me from laggy death lol.


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[ternuk]

yaaa....too many deaths due to lag...take minutes to move my char in rengol town....and whole team lags when a player dies...resulting in death of alll.....and btw when is next upadte...today?

[Tatman]

I have been struggling with the exact same issue the last 4-5 days. It's ok for a while and then this crap starts completely out of nowhere - long loading times, huge spikes, sometimes disconnects.

[Ceuidear]

Many of the old players told me that having too much of friends in FL is one of the reason for lagg & if one of the player is lagging in a run it effects all other 3 i have expereinced it.
But, not sure about having too many friends on the list causes the lagg & ping spikes.

[Mylast]

My ping is also bad. Normally is around 400. Now i get a constant red ping. Jumping from 600-1.2k. It goes to 20k, 40k.

Its extremly annoying playing with that. Im experincing for a long time now. In last few days its gotten worse.

I noticed also about lists. Im currently in guild that has 5k members. Most are unactive. My phone get freezed for a few sec, i cant even scroll down to see members. Maybe little of my lag would be solved by leaving guild. But I do have spikes for some long time already. FIX IT ALREADY.

[Dan Pinheiro]

I have the same problem, I can not stay 10 minutes in the auct I take dc.. it hinders u really help my guild on the pvp /pve (sorry english)

[mesalin]

Same problem. This is annoying when run arena or elite :/

<Forgiveness>

[xRyuzanki]

Sam here. :(:
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[Bunny♥]

my life everyday.

[Elmione]

It's STS issue it will be fixed soon ;)

[Ceuidear]

Organising or planning to bring up an new event would be worthless with such major issue on the opposite side.
STS better fix this issue before beginning of any major event as this problem has made players too uncomfortable.
Who is gonna play the event when no one wants play with such lagg & ping spikes..??
No player wishes to farm deaths or just keep looking at screen when ping is raising.
Hope they fix it soon.

[G-M]

Any more info you can provide would be very helpful. Location, time of day you're playing, what zone you're playing in, what's happening when you see the lag spike, how many friends you have on your friends list, how many guild mates you have, if you're on wi-fi or cellular connection. You can PM me these details if you prefer not to post here.

All of this information is incredibly helpful. This is a very difficult issue to track down simply due to the number of variables, many of which are outside our control. If we can identify some consistency among these reports we might be able to understand the cause.

[Dex Scene]

Any more info you can provide would be very helpful. Location, time of day you're playing, what zone you're playing in, what's happening when you see the lag spike, how many friends you have on your friends list, how many guild mates you have, if you're on wi-fi or cellular connection. You can PM me these details if you prefer not to post here.

All of this information is incredibly helpful. This is a very difficult issue to track down simply due to the number of variables, many of which are outside our control. If we can identify some consistency among these reports we might be able to understand the cause.
I run Arena, tombs and garetta maps mostly in 4 people party.
The lag is not because of the internet as when Iam having ping spikes I can go to game menu and open offer pages and they work fine, then I minimize the game and open any website and it opens fine too.

I don't know about others but what I face is,
Ping is fine like 300-500ping (yes 300-500 is normal ping for me). Then suddenly ping starts to race to something like 13-20k.
When the ping is going up the whole map is froze. Mobs bosses and my party people I see are like statues.
Then sometimes the ping even reaches 50k.
Then suddenly the ping goes back to 300-500 and everything starts to cue up like fast forward and I ended up laying dead.

This is happening like once in every 5-10 mins.

Sometimes Iam not lucky enough and ping doesn't go back to it's normal and I ended up being disconnected.

I have taichi panda and Clash of clans in my phone. Checked them. No interenet issue with those games.

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[Ceuidear]

Place : India
Zone : Dont know what it actually refers to.
Time of playing : 11AM onwards. I dont play on peak hours of game in india i.e. 10PM-12AM [Sometimes ping spikes between 7PM-9PM]
Connectivity Type : Cellular [2G/3G/4G]

[2G :- 20-30Kb/s]*
[3G :- 30-50Kb/s]*
[4G :- 50+ Kb/s]*

Note:- *Speed of connectivity while playing AL.

The ping i have while using various types of network connectivity:-
2G :- 500-600
3G :- 400-500
4G :- 200-350

I use 2G connectivity during non-peak hours & change to 3G/4G during peak hours. But past one week i stopped using 2G because of lagg thinking there is a problem in my 2G connectivity & have been playing in 3G/4G but nothing has changed even after using better connectivity.
But, i played other RPG's in 2G network connectivity & played perfectly & comfortably without any type of problems & lagg.

No. of friends on my list :- 165
No. of members in my Guild :- 720

Hope i have provided you the necessary information required without any flaws in it.

[Qnoy]

I've got same problem here too

Place : Jakarta, ID
Timezone : GMT +07.00 western indonesia time
Time of playing : +/- 20.00 up onward
Connectivity : 3G/Hsdpa+

Normally my ping when around 200 - 400, but it can jump & stuck so sudden to 2 - 3k of ping, on some map like (mostly) elite tindirin & rengol both normal & elite the ping even sometime goes to 20 - 50k with couples number dced. I've noticed the lag between 09.00 - 11.00, 15.00 - 17.00 & 20.00 - 23.00 in my current time.

Fl +700
Guild Member +400 ( 10 to 15 active most ).

I dnt have any issues regarding my internet connection, streaming and others is fine. Hope this help

Sent From XT-1022

[Zylx]

Location: Washington State
Time: Morning
Time Zone: Pacific U.S.
Network: 3G

In WT4 mostly, but also in Ren'Gol maps. The mobs will momentarily stop, no one's attacking, then suddenly the mobs fast forward through their attacks and some die. I had a ping spike all the way up to 65k yesterday morning at around 10am in WT4 with a party of 4.

#Friends: 160
#Guildmates: ~380

[t4bz]

Location: Philipines Cavite Area
Time: Every NIGHT Between 6pm onward til midnight

Connection: Globe dsl 5mbps

my ping is always spike when i kill mobs after done killing may ping is back to normal... i experience this when new patch launch...

[Ipoopsy]

Any more info you can provide would be very helpful. Location, time of day you're playing, what zone you're playing in, what's happening when you see the lag spike, how many friends you have on your friends list, how many guild mates you have, if you're on wi-fi or cellular connection. You can PM me these details if you prefer not to post here.

All of this information is incredibly helpful. This is a very difficult issue to track down simply due to the number of variables, many of which are outside our control. If we can identify some consistency among these reports we might be able to understand the cause.

It basically started when COC went live.

[Ivengeance]

Got same problem here the dog keeps on running lol and when it enter game ping is fine when i transfer to another map dog keeps running again lol

Location : Philippines
Time of Playing : whole day lol

please do fix this problem ASAP

[Alphonso14]

Eh my ping has always been 500-600 but now I'm getting 1000-73000 😞

[Zylx]

Location: Washington State
Time: 8:48am Pacific Time
Network: 3G

Experiencing network instability and lag spikes up to 30,000p. Solo party in WT4

Friends: 160
Guild: ~380

[Befs]

Location - Massachusetts

Time zone - EST

Time of play when was lagging worst - 12 pm - 2 pm

[Ceuidear]

STS,
People having problem with lagg & ping spikes have posted the details of the problem & along with the required information which u asked for.
Now, please do pay attention to this major problem & fix as the lagg & spikes in ping is getting worse day by day.
Please do fix this first instead of giving more teasers & weekly community updates, am saying this because who would play an event or the game when there is a major problem with the server ahead of them ?
I have reset my device almost 5 times since past one week & using only 3G/4G network mode but still the ping is above 2K.
Hope you guys fix it before Halloween.

[Royalty]

Lag for me is still going on. Was doing the rengal maps and they freeze for a couple seconds and fast forward and I'm usually left dead :/

Location: Canada, Markham

Time Zone: Eastern (EST)

Time: Any time of day (Varies)

Ping: constant spikes here and there. Usually no disconnecting just big lag spikes and back to normal... many deaths.. many anhks lost :P

[Eldorado]

Go to US. You will have better ping. I have a very stable connection. No timeouts, Ping is good 1 - 100 ms on other Asian server games but usually in AL 250 - 500ms with lag spikes to 5k ping. Take note I deleted all my friend list and leave guild, I also do not display my name, others name and title, have all the pets, low graphic setting mode, router is set using g dns.Some of my friend are from US and they are the ones having 30 - 100 ping but they also have some lag spikes. If people near the server have lag spikes just imagine those who are far from the server. It's all location. Multiple server location is needed for better and fair gameplay specially there is a pvp and one hit mobs. People always ask me why they die even they are out of the red zone. Simple answer, because of the delay. In your screen you are out of the red circle but ingame you are still stepping in the red circle and just going to the safe zone. Same in PVP why some players can already hit you eventhough in your screen they are not still in range. It is because at your opponent screen you are already in range. If sts can improve the server it will be better both pvp and pve. I really dont get it why they put 1 hit mobs if they cannot improve connection latency and also sts do not put your games on the same server. Many people are already playing AL and majority already have bad ping to begin with because of your one location server. With server having multiple game well that explains why already bad pings become worst. This has worsened when coc was released.

[Ceuidear]

Go to US. You will have better ping. I have a very stable connection. No timeouts, Ping is good 1 - 100 ms on other Asian server games but usually in AL 250 - 500ms with lag spikes to 5k ping. Take note I deleted all my friend list and leave guild, I also do not display my name, others name and title, have all the pets, low graphic setting mode, router is set using g dns.Some of my friend are from US and they are the ones having 30 - 100 ping but they also have some lag spikes. If people near the server have lag spikes just imagine those who are far from the server. It's all location. Multiple server location is needed for better and fair gameplay specially there is a pvp and one hit mobs. People always ask me why they die even they are out of the red zone. Simple answer, because of the delay. In your screen you are out of the red circle but ingame you are still stepping in the red circle and just going to the safe zone. Same in PVP why some players can already hit you eventhough in your screen they are not still in range. It is because at your opponent screen you are already in range. If sts can improve the server it will be better both pvp and pve. I really dont get it why they put 1 hit mobs if they cannot improve connection latency and also sts do not put your games on the same server. Many people are already playing AL and majority already have bad ping to begin with because of your one location server. With server having multiple game well that explains why already bad pings become worst. This has worsened when coc was released.

Everyone here has got stable connection too problem is with the server not players network connectivity & most of all nobody has got the time to go to US just for sake of playing a game.
My network connectivity is so stable as i use only 3G/4G connection, my ping stays under 200-300 in other RPG's except AL.

[Eldorado]

Everyone here has got stable connection too problem is with the server not players network connectivity & most of all nobody has got the time to go to US just for sake of playing a game.
My network connectivity is so stable as i use only 3G/4G connection, my ping stays under 200-300 in other RPG's except AL.
That is what I really want to point out. The server must be upgraded and yet sts just want us to go US instead. If this continues only a small amount of people will enjoy pve and pvp at the fullest. >300 ping is too delay to perfectly avoid 1 wide hit kill by boss, >300 ping will most likely not win against people with <100 ping on pvp, lag spike is evident that the server is too congested.

[Ceuidear]

That is what I really want to point out. The server must be upgraded and yet sts just want us to go US instead. If this continues only a small amount of people will enjoy pve and pvp at the fullest. >300 ping is too delay to perfectly avoid 1 wide hit kill by boss, >300 ping will most likely not win against people with <100 ping on pvp, lag spike is evident that the server is too congested.

U r right the server is surely congested & its congested because COC is sharing the same server of AL i.e running on AL server.
Before the release of COC i was enjoying the smooth gaming except on peak hours of AL in India from 9PM-12AM & of course i was just using 2G network with ping from 500-600 & 3G with 350-450 ping.
But since past 2 weeks in 4G connectivity with a speed of 50+ Kb/s my ping is spiking starting from 900-25K.
Reviews & opinions of the players about the app in play store explains how digusting the server has become.

[Mesti]

I think the problem is prob the sts server,my wifi is pretty stable whenever I watch youtube,download it seems fine. Just this game seems laggy I dont know why

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[Bameely]

my ping has been pretty stable all this while. after expansion, occasionally there would be ping spike. From green/yellow ping of about 2xx to 3xx, it will climb n climb all the way to 1xx k ping, then either DC, or suddenly drop back down to green/yellow ping.

last nite around 12hours earlier, I was alone in Cyrogem Mines doing quest and same thing happened like 5 times. 2 deaths due to that. finished my quests and quit. i only hv 68 ppl on friend list. not in a group of party either just me n myself.

[4everyoung]

same here in philippines, we're always bad ping when we're playing arcane legends.. our internet connection is ok.. we checked it.. its only arcane legends that is lag.. it's been a week now..

[Eldorado]

This time expect a lag spike. Server is congested because of the event.