HUGE Game Crashing!

[Zeus]

The client seems to crash any time there is a ping spike or death. Each death seems to make the crashing/fps freeze problem progressively worse. Eventually, the game freezes and only reloading the client fixes it.

Here's the video link. The first one is illustrating the crash (watch from 49 seconds and onward for best results) and the second link is to show how smooth my gameplay was before this update.


Video Taken After 12/10/2015:

https://www.youtube.com/watch?v=-qAGY-qei7k
Crashes start occurring after a few deaths, around the 0:49 second timeframe and progressively worsen with each death. Prior to that, some hiccups were present but it seems to worsen with each death.

Video Taken Before 12/10/2015:

https://www.youtube.com/watch?v=761Vi6KMW1Y&feature=gp-n-y&google_comment_id=z13gf1ub2nacydemw23bgrj42kjaej3u 2

[Cross]

Having the same issue, game is crashing out of nowhere. Dc'd twice in less than 5 minutes.

[dbl]

Happened to me as well in Tdm and several guildies reported the same.

[Haligali]

my app force closed in town just now.

[Muhd Faizal Fikri]

Crash during hunting fang, during boss in planar tomb, during warp to expedition camp..and in guild chat every 30-40 someone will screaming crash /disconnected..what happen?

[debitmandiri]

Whenever i change town it was crashed too...

[Niixed]

Confirmed... this is happening on Andriod client as well.

[Wazakesy]

The game seems to do a weird pause at some point of time, if i keep touching, it crashes, but when glitches and i don't do anything it remains stable. However, Bear in mind this won't be the same situation for anyone who's reading this as there are differences.

[Schnitzel]

I'll need to test this out...

I just did some quick runs through some maps,
no crashes, a bit of fps drops, but thats about it...

btw, what kind of computer do you have that has an 8-core i7? O_o

[Hue]

Confirmed freezes on Chrome Version 47.0.2526.80 m, requiring a client reload.

Just standing in town talking.

[xZauiflele]

crashed alot in elit rengol zones weird i don't wanna play until they fix it

Sent from my Lenovo A369i using Tapatalk

[riddiculous]

same happens to me. please check the lag issues too!im getting annoyed by it already. i know people who plays in Switzerland and getting lag spikes... it's Switzerland. so basically the problem is on the game not the wifi speeds or crap. been dealing lags ever since 2014 but this one i cant handle anymore. I am coming to a point where i curse out loud in my home just because of this lag issues and now the game crashes lol. Priotize fixing the issues first before throwing event after event guys. Peace!

[Saud]

Confirmed.. Happened to my iPhone - IOS
Game never crash , but after update i keep get lag spike & crash
Fix it sts !

[Errorrz]

Also Crash in tindirin wilds and elite tindirin wilds

[Hue]

The client seems to crash any time there is a ping spike or death. Each death seems to make the crashing/fps freeze problem progressively worse. Eventually, the game freezes and only reloading the client fixes it.

Here's the video link. The first one is illustrating the crash (watch from 49 seconds and onward for best results) and the second link is to show how smooth my gameplay was before this update.


Video Taken After 12/10/2015:

https://www.youtube.com/watch?v=-qAGY-qei7k
Crashes start occurring after a few deaths, around the 0:49 second timeframe and progressively worsen with each death. Prior to that, some hiccups were present but it seems to worsen with each death.

Video Taken Before 12/10/2015:

https://www.youtube.com/watch?v=761Vi6KMW1Y&feature=gp-n-y&google_comment_id=z13gf1ub2nacydemw23bgrj42kjaej3u 2

So this is a client issue then? As its happening across all platforms. IOS, android, PC?? Perhaps one should write up a template like the LAG Issue sticky in order to help the developers get to the issue quicker?

[Froxanthar]

http://images.tapatalk-cdn.com/15/12/11/5101d403bf7ad50dedf866260eb95abd.jpg

Till when it will become like this?

[xRyuzanki]

Same here nahhh
I thought its my device but its AL!

Arcane Legends is always having problems when they released an event !!!

[Amokaachi]

It usually freezes when a warrior respawns.

[radiking]

it so hard to get a pt for tombs and i crashed like 3-4 times at boss :(
so strange

144402

[Thrindal]

Crashes are bad and happen on death or when switching maps. Game is nearly unplayable.

[MasterP]

crashed about 10 times already since yesterday. Soon as enter PvP - Randomly crash.. Randomly change town maps - Crashes on loading screen. Both chrome on pc and android device... Please fix. And why is jugg cd still sooooo long omg, Smh

[Hue]

it so hard to get a pt for tombs and i crashed like 3-4 times at boss :(
so strange

144402

Ikr! how frustrating and I'm so close to getting planar pendant!

The annoying thing is you cant even remap or rejoin, once you leave the zone due to dc, lag spike or whatever that's it. There should be a grace period in the event of such happenings for parties. It's the biggest inconvenience to everyone involved.

[radiking]

Yes it happens while respawning for free if I use ankhs mostly doesn't give a problem in most maps .. Hue I need 3 more planar essence to get my pendent crafting ... :)

[Hue]

Yes it happens when respawning for free if I use ankhs mostly doesn't give a problem in most maps .. Hue I need 3 more planar essence to get my pendent crafting ... :)

For me any re spawn on chrome is a crash/freeze it ankhs or free! In regards to your pendant all the best jump in and farm the 1st lot of mobs & hop out! Hoping you don't see a essence and have your client drop! All the best!

[Zearidal]

I've changed devices, wifi, 4g, and fps trying to troubleshoot last night.
Same results. If avatar is killed, change levels, or even something general like CS market refreshing it boots me instantly and must restart entire game. No need to force close either. Game just ends.

Frustration sets in to find if I clicked an ankh previously to booting it's counted as used. I've temporarily given up on anything with a boss or goal. No arena, No planar, No teeth because resources used cannot might be a waste.
For now, simply short bursts of Fang hunts.

There was no issue I could see until Guantlet.

[Robinzzzz]

well here mine... 144406144406

[Shelllz]

Game crashes about every 5 min in pvp. CTF or TDM doesnt matter. Cant have a proper clash for 2 days now. And its not 1 person crashing, its 8/10 ppl at same time.

[Jazzi]

I have only ran Gaunlet twice and 10-15 runs in elite Rengol. The app crashes on my android phone when someone repwans and on loading screen. In chrome it freezes and u have to reload (f5). On chrome freezes only happened on loading between maps and once in town. Funny thing was the person I talking to in camp also had the same issue at the same time.
Haven't tried PvP at all.

It is not fun to play like this at all.

[Justg]

Thanks guys, we're looking into this now!