PDA

View Full Version : Friendly Reminders from Your Community Team



Seoratrek
01-03-2016, 03:40 PM
Hello, Legends!

We'd like to remind you all about scams. They aren't any fun and we'd like to give you the tools to help avoid them!

- I've seen a scammer in game. What should I do?

Please send us an email to support@spacetimestudios.com with the details. Screenshots and any other relevant information helps!

- But isn't it good that we warn the community about these people by posting on the forums?

Posting about it on the forums only opens to door to drama and insults, which is no fun for anyone. Malicious rumors can also start this way and it is best for our support team to verify the actions and take action as appropriate. The best policy in any online interaction is to remind your friends to remain vigilant and double check your trades!

- Someone has been spamming the chat about some free platinum/gold and to go to a random website. Should I?

No! Any official contests/giveaways will be hosted at http://www.spacetimestudios.com and we will NEVER ask for your password as part of your entry. If someone asks for your password, they are only trying to steal your stuff.

- I could really use some platinum and gold though....What should I do then?

Be sure to check out the Weekly Insiders Raffle here: http://www.spacetimestudios.com/forumdisplay.php?128-Spacetime-Insider-Information
...and doing the free offers: https://support.spacetimestudios.com/customer/en/portal/articles/968735-i-want-platinum-in-arcane-legends-but-i-m-broke-

- The free offers don't always seem to work though. What then?

Take a look here! https://support.spacetimestudios.com/customer/en/portal/topics/435597-free-platinum-offers/articles

Seoratrek
01-05-2016, 05:22 PM
I'd also like to add that if something sounds too good to be true, it probably is. If you have any specific concerns you are more than welcome to send me a message!

Befs
01-05-2016, 06:27 PM
I'd also like to add that if something sounds too good to be true, it probably is. If you have any specific concerns you are more than welcome to send me a message!

To elaborate even further, it always helps to logically analyze what they are offering you, most scams could be avoided by simply carefully looking at the situation.

Schnitzel
01-05-2016, 09:11 PM
To elaborate even further, it always helps to logically analyze what they are offering you, most scams could be avoided by simply carefully looking at the situation.

Unfortunately, sometimes Want blinds Logic...

Roninmoro
01-06-2016, 12:23 AM
To add to this, you still are not to post about specific ban or scam situations in the forums. It leads to drama and more problems and doesn't help the situation get fixed-
if it's in the forums, hit report. If it's in game, email support@spacetimestudios.com.

Zylx
01-07-2016, 12:46 AM
If i may add, i wrote a comprehensive guide a while back explaining popular scams here http://www.spacetimestudios.com/showthread.php?t=137292

Eagleye
01-24-2016, 05:22 PM
Typo alert!..anyone else notice it? haha

Para_Digm
02-02-2016, 12:02 AM
Words of wisdom here guys. Dont fall into a scam!

chummier248
02-07-2016, 06:37 PM
ok i got scammed 6 times because trusting people :(

Seoratrek
04-12-2016, 07:40 PM
Hi there!

I just wanted to let you all know that I had been working on a guide to navigate our support site. A lot of you were unsure of some terms that I was using (ie: case number) and I decided to compile that information into one place. I encourage you all to take a look and register if you haven't done so already to empower your support experience!

http://www.spacetimestudios.com/showthread.php?307837-Guide-Using-the-Support-Portal

Gopi
04-12-2016, 11:55 PM
Awesome nice

Gopi
04-12-2016, 11:58 PM
Nice thread helpful

latoz
04-18-2016, 02:35 AM
Goodjob :) its pretty nice

Inzteam
04-06-2017, 12:32 PM
Thanks I want go to support

FlareGhost
01-29-2020, 03:10 AM
Just getting my 10th post hehe

Vityanskiy
04-09-2020, 07:15 AM
hi guys 113131

jellyasses
10-31-2020, 06:42 AM
9th

Sent from my YAL-L21 using Tapatalk

jellyasses
10-31-2020, 06:46 AM
10th

Sent from my YAL-L21 using Tapatalk

Iile
11-13-2020, 04:46 PM
Thanks .

Atychiphobia
12-05-2020, 09:18 PM
This is very helpful. Thanks

Feattt
01-01-2021, 03:44 PM
Thanks this works

unluckydead
04-17-2021, 12:36 PM
thanks sir

SM-A705FN cihazımdan Tapatalk kullanılarak gönderildi

Newuser
07-06-2021, 09:48 PM
Need 10 posts

Leonytis
07-14-2021, 10:02 AM
Thanks


Sent from my iPhone using Tapatalk

Authorise
10-13-2021, 02:47 PM
Nice


Sent from my iPhone using Tapatalk

DaGoat Kai
12-01-2021, 06:34 PM
need 4 more posts


Sent from my iPhone using Tapatalk

KidSymbiote
01-07-2022, 08:27 PM
3 more to go

Phenixabc
01-08-2022, 09:29 AM
Thanks it's very helpful

Crypt3rCC
01-09-2022, 03:14 AM
2 more to go

Boba Fett
01-16-2022, 09:19 AM
just
collecting

Csengusz
02-05-2022, 10:29 AM
Nice ty^^

Tapatalkkal küldve az én SM-A515F eszközömről

Parand
04-07-2022, 08:31 PM
Thank you for all recomendations in the game! <3

Airshipe
03-07-2023, 09:19 AM
Thanks very much

darknessboww
09-29-2023, 02:45 PM
This is helpful thanks

Dlosk
10-01-2023, 11:40 AM
Nice

Sent from my Redmi 4X using Tapatalk

Yurh
10-12-2023, 03:36 PM
Uwu

Sent from my RMX3630 using Tapatalk

chapling321
11-03-2023, 10:37 PM
Very interesting ty

Enviado do meu IN2013 através do Tapatalk

enmaa
11-04-2023, 08:41 AM
helpful thanks

Syahxd
11-24-2023, 12:12 PM
7 post

Sent from my Redmi Note 8 using Tapatalk

Syahxd
11-24-2023, 12:14 PM
8 post

Sent from my Redmi Note 8 using Tapatalk

numega
11-28-2023, 09:19 AM
Thank you! I see a lot of them...

Kimentur12
12-05-2023, 11:37 PM
Thank you!!!

Sooloom
12-14-2023, 03:16 AM
don't fall for scammers

Uphamol
06-26-2024, 04:44 AM
nice

Sent from my I2218 using Tapatalk