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Elgrablyx
03-16-2016, 11:18 AM
I got banned for no reason wtf. Are you Joking me sts. I've sent more than 20 emails and nothing. I hope you can fix it.

Zillaz

emkochiu
03-16-2016, 11:21 AM
Sent 1 email, pls. Why u need 20 emails for 1 question? Be patient.

Extreme2014
03-16-2016, 11:22 AM
Patience my friend check out other banned thread and read what STS is saying.

Fredystern
03-16-2016, 11:22 AM
Lol there're alots of player got banned to be patient please, sts cant reply you if there are lots of people send the mail to sts before you

onadraosari
03-16-2016, 11:24 AM
1) a lot of bugs
2) dc every 1min
3) no guild chat
Now this!
148358
What's going on sts?
1 month i can't enjoy the game cuz if ur bugs
I'm waiting for unblock me and for my compensation, because i lost a lot cuz of ur bugs...........
-_-
Also many my friends got this stupid bug too...
My ign Onadraosari

Donyme
03-16-2016, 11:47 AM
I trust in sts,will fix it,never let me down in 3 years and half.btw i was banned too, Donytheone

avernuzz
03-16-2016, 11:53 AM
Same problem here, cheers guys! :)

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reiewaun
03-16-2016, 01:05 PM
Banned too bro dony

zzFLUFFIESzz <TCG>
03-16-2016, 01:22 PM
Same here mate idk why but be patient :)

Evangelioni
03-16-2016, 01:27 PM
Why...sts again the same thing????? Ban ppl.without reason.....:/// banned also

Ssneakykills
03-16-2016, 01:45 PM
That's because it's called spam

Zylx
03-16-2016, 04:04 PM
FYI, email addresses that tend to send more than a few messages at once tend to get blocked as spam. So 1 message is enough, i wouldnt be surprised if STS ignored you for sending 20. I wouldn't want to help a spammer.

Also make sure you dont angrily spew profanity at them, because they usually ignore that too and they wont unban trashtalkers.

Also, blame the botters for the bans. It's their fault we cant have nice things.

gravehunts
03-16-2016, 04:10 PM
I got banned to for no reason wtf sts

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reiewaun
03-16-2016, 06:51 PM
Anyone's unbanned yet?

Fyrce
03-16-2016, 06:52 PM
Lots of people alreadygot unbanned.

Eiser
03-16-2016, 09:10 PM
Same here and my gf. We got banned for no reason even if we barely log in :/ i wrote to sts support already and waiting for response

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Eiser
03-16-2016, 09:16 PM
Not just in AL, even Dark Legends too.

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Donyme
03-16-2016, 10:51 PM
I sent one email for sts suport,and they unbaned me fast :).Thanks Sts

dfortuner47
03-16-2016, 10:57 PM
When u sent email ?

Eiser
03-16-2016, 11:03 PM
No reply here for me

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Don Hanel Deveyra
03-17-2016, 03:11 AM
Trololol my device got banned again without doing anything
Please fix this asap.

Thank you.

Wiz8
03-17-2016, 05:32 AM
Sigh :/


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Erjiel
03-17-2016, 05:37 AM
STS wont reply to emails or tickets... sad because I worked so hard for my account and I did nothing wrong but I god banned *sigh*

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sephdiza
03-17-2016, 06:45 AM
I got banned last night and already sent them email to appeal. Is sts going to reply on my email?

anague
03-17-2016, 07:22 AM
did anyone of you already unbanned by sts?

Erjiel
03-17-2016, 07:24 AM
I think no hasn't been unbanned because they aren't replying to any emails or tickets

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Wiz8
03-17-2016, 07:25 AM
Some of my friends in horror got unbanned already..I'm currently still banned I'm patiently waiting it's been a whole day basically it's now morning my account is still banned tbh I'm getting a bit scared innocent players should not have to suffer instant an random banned like this...we done nun thing wrong...


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Runel Joseph Ruiz
03-17-2016, 07:29 AM
email they said, it will fix they said. 3rd email since yesterday still banned, Sts banned civilians that was caught during mass ban of botters lmao.

anague
03-17-2016, 07:31 AM
email they said, it will fix they said. 3rd email since yesterday still banned, Sts banned civilians that was caught during mass ban of botters lmao.

ohh ithought its only me..ty

Hail
03-17-2016, 07:32 AM
I know a few friends that have been. As for me... still waiting.

Mel030
03-17-2016, 07:37 AM
I got unbanned within hour after i sent email :) ty sts for quick fix

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Zulgath
03-17-2016, 07:37 AM
I've sent email earlier than my friend, he got answer and unbanned.. And i didnt get unbanned
Not even answer..:/ still waitiingg

Promagespvp
03-17-2016, 07:40 AM
I've sent email earlier than my friend and he got answer... And he also got unbanned.. I am still waiting, not even reply... :/

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anague
03-17-2016, 07:47 AM
I've sent email earlier than my friend and he got answer... And he also got unbanned.. I am still waiting, not even reply... :/

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ohh is that mean you really got ban?? and its not a sts mistake??.. awwwww

Promagespvp
03-17-2016, 07:48 AM
ohh is that mean you really got ban?? and its not a sts mistake??.. awwwww
Noo, I am innocent

Sheentaro
03-17-2016, 07:53 AM
Not still :/

Giwrgos Manashs
03-17-2016, 07:55 AM
one email is enough. ..sending more emails will make the job harder and they will need more time to unban

runagain
03-17-2016, 07:55 AM
I think they got too many emails .-. so which means it will take longer nd fix the last incomming mail.. btw idk

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Wiz8
03-17-2016, 08:14 AM
Sigh still waiting ...


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Sirspamsaloty
03-17-2016, 08:18 AM
Still waiting .....

herculeans
03-17-2016, 08:47 AM
I got unbanned

dfortuner47
03-17-2016, 08:55 AM
Still banned

Veenihiv
03-17-2016, 09:05 AM
I got unbanned

mapenjay
03-17-2016, 09:28 AM
still waiting in vain

myungeunjaiu
03-17-2016, 09:42 AM
Waiting too :(

Extreme2014
03-17-2016, 09:47 AM
I got in banned in matter of minute on first account and on second account I think couple hours.
If you didn't get un banned probably you violated their terms.

Tenv
03-17-2016, 09:56 AM
I got in banned in matter of minute on first account and on second account I think couple hours.
If you didn't get un banned probably you violated their terms.

says the one with 2 accounts ;/

Zulgath
03-17-2016, 10:09 AM
Waitingggg, still banned

Zulgath
03-17-2016, 10:13 AM
Still waiting...

Ryughie
03-17-2016, 10:59 AM
me too my ign jhaghie and ryughie same device huhu :(

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dfortuner47
03-17-2016, 11:06 AM
I got in banned in matter of minute on first account and on second account I think couple hours.
If you didn't get un banned probably you violated their terms.

What terms ? Which one ? We didn't get a words from them. If our account really can't be recover at least give us explanation, reason and proof. Some people put aside their real life here.... It's already 24hrs but still no result,,, I wonder how many millions mails they got,,

emkochiu
03-17-2016, 11:07 AM
Sts unbanned my device but still banned my account :((

Husaini Akhmad
03-17-2016, 11:40 AM
Dear sts
Can u help me please unbabed my account "hxg" . that my master account. Please sts :(
If i have one apologize and promise not to repeat.
Thanks for you attention

Husaini Akhmad
03-17-2016, 11:45 AM
Dear sts
Can u help me please unbabed my account "hxg" . that my master account. Please sts :(
If i have one apologize and promise not to repeat.
Thanks for you attention

slaaayerrr
03-17-2016, 11:50 AM
still waiting for unban... ;(

Dmitri Krivonosov
03-17-2016, 11:52 AM
ign galant too banned ..lmfao :(

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Tindirin
03-17-2016, 11:55 AM
I got banned suddenly while checking items in auction.
Play since season 1,
Now old timers is not priority anymore :(

Husaini Akhmad
03-17-2016, 11:56 AM
Please sts unbaned my account ign "Hxg"

Wiz8
03-17-2016, 12:30 PM
Same please unbanned me I been waiting for awhile now


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Dmitri Krivonosov
03-17-2016, 12:36 PM
I got banned suddenly while checking items in auction.
Play since season 1,
Now old timers is not priority anymore :(
lol bro you too have not unban?

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Wiz8
03-17-2016, 12:59 PM
Sigh


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Wiz8
03-17-2016, 01:10 PM
Same my ign icrime it's been over 24 hours not one reply..


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Promagespvp
03-17-2016, 01:48 PM
Am i the only one waiting, checking if unbanned and still banned? Waiting for support to answer? I am innocent but lol.. Support like never online? I am waiting for a reply for 26h still nothing..

Wiz8
03-17-2016, 01:52 PM
Sane bro still waiting it's getting a bit annoying innocent players don't need to go threw this...


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Dmitri Krivonosov
03-17-2016, 02:02 PM
Am i the only one waiting, checking if unbanned and still banned? Waiting for support to answer? I am innocent but lol.. Support like never online? I am waiting for a reply for 26h still nothing..
they do not respond. I am waiting too . no response to any greeting. or even causes. sit and wonder ../too baned

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Legendsoflegends
03-17-2016, 02:41 PM
Well I would like for some kind of great apology for this.. a noble mind would be nice. :p

This is the 2nd time that I got banned... well who tripped on a wire this time.. how you get my name in the hall of banned 2x.


Ign. Bluthegreat


Thank you sts for nothing but secretly banning me.. I know the ban has been going around but seriously. Me again And Again and maybe Again. Might as well just tell me not to try and play anymore in this post. Why do I have to post that I got ban when you are the one banning people.

Seriously I think I should quit and not have to go through this again in th e near future. I wonder how many other mmorpg does this.

My gaming experience is not going so good right now.

Kaylin
03-17-2016, 03:11 PM
If you feel you were banned in error, please head over to https://support.spacetimestudios.com and click on "contact us". Our support team is available to help you recover your account!

Sirspamsaloty
03-17-2016, 03:16 PM
Still waiting here....

mapenjay
03-17-2016, 03:31 PM
still waiting

loyti
03-17-2016, 06:54 PM
Same here guys. I thought it's going to be sooner.

Behari
03-17-2016, 07:01 PM
Same here...

Seoratrek
03-17-2016, 07:31 PM
If you feel you were banned in error, please head over to https://support.spacetimestudios.com and click on "contact us". Our support team is available to help you recover your account!

Yep! And remember, there is no need to send multiple emails. We will get back to you as soon as possible. If you have any questions in the meantime, please feel free to PM me. Thanks for your patience!