View Full Version : Device band : forever..
nonoy
03-17-2016, 05:03 AM
What happen to this situation sts?i did not do anything wrong.but what happen?how could i play again my al acct.?
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loyti
03-17-2016, 05:09 AM
Same problem here bro. But it was explained many times that a system error occurred. All we have to do is to patiently wait. And that's what im doing for the last 8 hours now xd. As they say, you have nothing to fear if you have nothing to hide.
nonoy
03-17-2016, 05:14 AM
Ive been waiting for almost 16 hrs ago..and i wanted to play my al acct.. btw..thanks..
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If you feel you were banned in error, please head over to https://support.spacetimestudios.com and click on "contact us".
loyti
03-17-2016, 05:21 AM
The funny thing for me is that STS support did send me an email but their reply is about Platinum Issue where in I never purchased any platinum. My Problem is about banned account. Is there something wrong?
loyti
03-17-2016, 05:39 AM
The funny thing for me is that STS support emailed me about Platinum Purchase where in fact my problem is about Banned Account. I never purchased any platinum yet. So i hope my problem get fixed soon.
I did emailed them several times already. tnx
Don Hanel Deveyra
03-17-2016, 06:08 AM
Lmao support dont help and still nothing. I mail them already and no reply
ntviņalon
03-17-2016, 06:32 AM
My device got banned too, and what a coincidence so many player's devices was been banned in same day. I Already report it and still no reply.. Right now im playing AL at my wife's phone..
nonoy
03-17-2016, 07:17 AM
My device got banned too, and what a coincidence so many player's devices was been banned in same day. I Already report it and still no reply.. Right now im playing AL at my wife's phone..
Even in my wifes phone got banded too.even i log in other accts.still the same problem..
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herculeans
03-17-2016, 07:19 AM
Lmao support dont help and still nothing. I mail them already and no reply
They got many emails it takes time for then to check each mail nd look into the problem
U r not the only one banned just wait for 24hrs
Dmitri Krivonosov
03-17-2016, 07:21 AM
me too banned . think already six letters sent in support from yesterday
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Giwrgos Manashs
03-17-2016, 07:50 AM
second day and still banned
nonoy
03-17-2016, 08:54 AM
Everytime i send a report on their contact us,the reply they made in my email was, Platinum issue..were was ther claryfication to my report? Ive send a report 5 times..and their reply was still the same..Platinum issue....tired
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myungeunjaiu
03-17-2016, 09:48 AM
Yah bro :'(
Zulgath
03-17-2016, 10:25 AM
Waitingg...
Kaylin
03-17-2016, 03:31 PM
Hi guys! Thanks so much for your patience as we look into this! Our support team with be with you ASAP! :)
If you haven't done so already (and if you feel you were banned in error), please head over to https://support.spacetimestudios.com and click on "contact us". Our support team is available to help you recover your account!
Thanks again everyone!