View Full Version : I have not received my plat purchase
Americabud
03-17-2016, 07:29 PM
been over 30 minutes now and i havent even received an email confirming the transaction but the $90 usd was taken off of my credit card. I tried it over again and it said ive reached my transaction limit for the day so they definitely got the money whats the longest someone has waited?? Who should i contact
Seoratrek
03-17-2016, 07:34 PM
Please email us at support@spacetimestudios.com with the details, thanks! :)
Americabud
03-17-2016, 08:08 PM
is that going to actually work?? would i be better off filing a dispute or working with sts support? because i havent even gotten a confirmation email from sts yet, i only have the card history saying the money was taken off by sts.
Americabud
03-17-2016, 10:15 PM
After i emailed sts i got a confirmation email later on and then my plat was added to my account. Thanks:)