PDA

View Full Version : Trading/Purchase Bug



Pages : [1] 2

AngryLucas
03-24-2016, 07:09 PM
My mythic war Helm 47 has dessapeared from crafting station. I was crafting it with its 3th standard fury. Help.
Player angrylucas
And now my singe egg too!!!!! [emoji21] [emoji21] [emoji21]

Ardbeg
03-24-2016, 07:21 PM
Helm and amu dissappeared from my stash. cs was also cleaned from these items as it seems.

thetorkhere
03-24-2016, 11:35 PM
Hi all, arter the maintance, i saw in My inventory deleted My 47 Mythics. Before maintance i got 2x 47 (mage) helm and 1x 47 pendant. How this items removed? is it A bug? I want My item back sts please fix it...

Ofaanacan
03-25-2016, 12:42 AM
Same thing happened to me. What's up? Make this right STS.149433

thetorkhere
03-25-2016, 02:43 AM
We want our items back..

jjperez27
03-25-2016, 03:20 AM
MY IGN IS : Preciouslava

A WHILE AGO I BUY ARCANE RING FULL EXCE MIND/GLINT GUN WISDOM FULL STAN MIND FOR 1,250,000g BOTH AND I BUY AGAIN FOR 1,250,000g
(BECAUSE ITS REALLL CHEAP) AND I GO TO EXPEDITION CAMP TO SELL THOSE ITEMS BECAUSE I'M A MERCH BUT WHEN I CLICK MY INVENTORY
I CAN'T SEE THE ITEMS THAT I BUY A WHILE AGO(RING,GUN) IS THIS A BUG??? OR A SCAM??? PLSS FIX THIS I LOST ABOUT 2,500,000g
THE SELLER OF THE ITEMS IS PANDABITS,NORMALVALUES.

ALSO I HAVE A FRIEND NAME SALVAQE (HE BUY 2 SINGE EGG AND THEN HE GO TO GUILDHALL THEN HE CLICK HIS INVENTORY AND THE ITEMS WERE GONE/DISSAPEAR) BUG OR SCAM????

PLSS FIX THIS STS.
BTW SORRY FOR MY BAD ENGLISH :)
TY.

keith78
03-25-2016, 03:27 AM
i saw a guy selling singe for 500k named Qotank. i buy that cause it will definitely give me an income if i buy that. i buy 2 pcs to that guy . then i log out then when i come back . i saw the singe eggs are missing in my inventory . i didnt use it nor sell it . sts is this a bug or trick?? please sts response

Ranga Don
03-25-2016, 03:29 AM
Omg... lol i tried to buy from him but he gone.i escaped lol

Sent from my ASUS_T00J using Tapatalk

Adrober
03-25-2016, 03:29 AM
Someone offer me Nekro's egg for 1,5m.. i thought it was really cheap price,so i won't lost this chance,so i bought it from him. And i want to sell it for 1,65m in paradise pier. When i got the buyer and trade. I checked on my bag and that egg is LOST!!
I ask my guilmate about this and my guildmate said "be carefull for buying something for a cheap price is could be hacked/copied items."
And the Conclusion is I Lost 1,5m.

STS please fix this. This may is a little problem but, it could be big problem in AL.
Good Luck and Becarefull Evryone!

thetorkhere
03-25-2016, 03:35 AM
1 Week ago i Dropped in cryostar lock 3x 47 mythic item but today i lost them... Sts please fix it

jjperez27
03-25-2016, 03:35 AM
yeah i fall to that trick or whatever is it
i bought arcane ring full exce,gun wisdom full stan mind and i go to exped camp to sell those items cause im a merch but when i checked my inventory the items
dissapeared.

IGN: Preciouslava

Justno
03-25-2016, 03:35 AM
149463

Many threads have already been made but another person has lost their singe egg! I've lost multiple eggs....literally disappearing! I buy them, go into trade window to sell and they aren't there! Losing a lot of money through this...
So I bought another to try make some money back, but that disappeared too ._.
Hope we will get refunded for these missing items

Hail
03-25-2016, 03:37 AM
Most likely scenario is that the seller managed to remove the item without you noticing?

Justno
03-25-2016, 03:38 AM
Most likely scenario is that the seller managed to remove the item without you noticing?

Nope! They are legit disappearing

New - RK
03-25-2016, 03:41 AM
i lost my helm runesteel and amulet slaying for rogue too from my stash

hope it fix soon

Hail
03-25-2016, 03:42 AM
Nope! They are legit disappearing

Ouch I just seen your thread! Not good at all.
Hopefully lost eggs will be compensated

jjperez27
03-25-2016, 03:42 AM
they disappear once u goes to another map.

Justno
03-25-2016, 03:45 AM
Ouch I just seen your thread! Not good at all.
Hopefully lost eggs will be compensated

Me too ._. For everyone's sake

Astrea
03-25-2016, 03:46 AM
The solution is, before you go to another map better open the egg first.

Java
03-25-2016, 03:57 AM
I had lots of stuff disappear from my inventory...first the 5 pieces of glintforged gear with fort jewels & now 2 singe eggs. What is up lately?

MORTALS! I demand one thousand units of your Earth coffee!

Runel Joseph Ruiz
03-25-2016, 04:01 AM
The solution is, before you go to another map better open the egg first.

but but but they are merching....

Justno
03-25-2016, 04:04 AM
I had lots of stuff disappear from my inventory...first the 5 pieces of glintforged gear with fort jewels & now 2 singe eggs. What is up lately?

MORTALS! I demand one thousand units of your Earth coffee!

Nuuuuuu :'( This is unfair on people as they are losing gear and items which means they can't farm/merch Sooo basically they can't do anything anymore!

Justno
03-25-2016, 04:13 AM
It's a bug, check general discussion - you guys aren't the only ones this has happened to! :)

Iove
03-25-2016, 04:16 AM
Ooommghh i bought 2 from hiiimm tooo and him still selling singes, maybe it disaper ???

Enviado de meu XT1058 usando Tapatalk

Iove
03-25-2016, 04:19 AM
Oooomgggggggggg, i already bought 2 and nooooow noneeeeee in staaaaash please sts help meeeee

Enviado de meu XT1058 usando Tapatalk

Hassan Akbar
03-25-2016, 04:21 AM
Sts i had thia issue 2 weeks ago with my 2 nekros aswell
Upon sending in a support ticket i was told my items wont be given back as they were not in the system

Iove
03-25-2016, 04:24 AM
Guys i bought 2 singes eggs from QOTANK name of the warrior, and i put it in my stash and puff. I come in forum and read about it, o back in game, i log in and my 2 singes not more in stash. Pleaseee sts help meeeee. :((

Enviado de meu XT1058 usando Tapatalk

Justno
03-25-2016, 04:24 AM
Oooomgggggggggg, i already bought 2 and nooooow noneeeeee in staaaaash please sts help meeeee

Enviado de meu XT1058 usando Tapatalk

Rage!?!??!?!?!?!?!!?!?!!??!?!!?!?

Iove
03-25-2016, 04:26 AM
Guys doooon buy froooom QOTANK

Enviado de meu XT1058 usando Tapatalk

einstein
03-25-2016, 04:33 AM
i bought from him also...then i resell it in auction...i dont know what will happend

Iove
03-25-2016, 04:34 AM
i bought from him also...then i resell it in auction...i dont know what will happend
It still in auction ?? Im leave mines in stash and puff. I relogin and nothing :((. Who will give me my 1 m back ?!?! :/

Enviado de meu XT1058 usando Tapatalk

einstein
03-25-2016, 04:37 AM
yap it still at auc

Eagle Eye229
03-25-2016, 04:40 AM
OK so I know this from Diablo 2.is it poof in when u leave a map to another or from screen to screen?

wangkj
03-25-2016, 04:41 AM
It's the gnoooooomes they have plotted your demise haha jk hope u guys get your items back

Kingslaughter
03-25-2016, 04:47 AM
I hope they fix this soon....dont trade before they fix it guys

Justno
03-25-2016, 04:55 AM
Yep! It's best to just keep your gold and items as safe as possible, as far as I know things aren't disappearing from crafting station or stash..but I may be wrong..just trying and keep items safe and don't spend any gold until they fix this!

einstein
03-25-2016, 05:01 AM
whahahah i bought singe from qotank(the hacker) for cheap price...i placed it at auc and now its sold..got 100k profit.....that hacker cant fool me lol

einstein
03-25-2016, 05:06 AM
remember the ign QOTANK ....he is the one doing that trick

Elgrablyx
03-25-2016, 05:24 AM
O de todo mundo tá disaparencendo não só singe mas alguns items mythic tbm , não sei oq tá acontecendo nesse game

keith78
03-25-2016, 05:24 AM
Up

Sent from my GT-S6310 using Tapatalk

einstein
03-25-2016, 05:29 AM
O de todo mundo tá disaparencendo não só singe mas alguns items mythic tbm , não sei oq tá acontecendo nesse game

terishishi shi tanginamo kahhahaha dikikikitata maintindihahahahan

AngryLucas
03-25-2016, 05:29 AM
My mythic war Helm 47 has dessapeared from crafting station. I was crafting it with its 3th standard fury. Help.
Player angrylucas
And now my singe egg too!!!!!! [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21] [emoji21]

Eagle Eye229
03-25-2016, 05:33 AM
OK so IF this is a dupe there are ways to avoid this.it's from Diablo 2 and maybe even earlier.

1:if it's a really good deal and an expensive item,you can take this course to further protect yourself(bit of a pain but worth it).

1: when you go to trade,DO NOT DO IT IN THE SAME MAP.MAKE THE DUDE PARTY YOU AND MOVE TO A DIFFERENT MAP.

2:Once at the new trading map,make him move to one last map(MOST IMPORTANT STEP!)don't enter trade until the second map of just you two!

THIS INFORMATION IS FROM A METHOD OLD AS WOOD.CAN EASILY BE AVOIDED.IM NOT SAYING THIS IS WHAT IS HAPPENING, THIS IS JUST INFORMATION TO INFORM YOU IF YOUR BUYING EXPENSIVE ITEMS AND ARE WORRIED NOW WITH ACCUSATIONS OF DUPING HAPPENING.(HE IS MAKING THESE BAD ITEMS SOMEHOW AND STG SERVERS CAN TELL THEY ARE NOT AUTHENTIC ITEMS AND POOFS IT.KEEPS GLITCHED ITEMS FROM EVER HITTING THE STREETS.)

THIS CHECK HAPPENS WHEN YOU MOVE MAPS AND MAYBE OTHER WAYS.IF...!

PLEASE REMEMBER THAT THIS INFORMATION TO PROTECT YOU IS FROM DIABLO 2 LoD and obv that's an old game.could be different here.

If he is a honest player/trader,tell him what is happening and why you want to do this.should be no problem.

This could very well be a bug,but I'm slightly educated on this as I have lost massive loot to this(arguably the #1 pvp caster amulet on d2 for YEARS was passed of on me for my life savings...and POOF on me.

when you see someone selling items to good to be true,they might not be true items :)

It never hurts to take SS,or at least remember his name.

Varitamagica
03-25-2016, 05:54 AM
this is very disapointing. Lot of people are losing their items and sts doesn't even give an answer, althouh they insists on writing on the "technical issues and bugs" thread. What is the point of using the forum if nobody from sts is going to give a solution.

Yaqcop Rahmani
03-25-2016, 06:13 AM
Hey!

I have allso buyed that singe egg because it was cheap but then it dissapeard

What should i do now?

Eagle Eye229
03-25-2016, 06:21 AM
Watch out Illrealitylll is same person. Hmm scammer?

You need to screenshot him guys.more proof the better.

Nickleo
03-25-2016, 06:23 AM
I bought one singe from him and everything is fine till now lol...Check ur stash.Maybe u put them there.

einstein
03-25-2016, 06:24 AM
lol im almost a victim.... but ty to someone who told me that qotank is a scammer and he will retrieve what he sells...it gives me the idea to re-sell the egg..and its sold

einstein
03-25-2016, 06:27 AM
Watch out Illrealitylll is same person. Hmm scammer?

what makes u say that?

Varitamagica
03-25-2016, 06:35 AM
The same happened to a friend of mine a couple of hours ago. :/

Nickleo
03-25-2016, 06:35 AM
I bought 1 singe from him and then listed in auction...And the strange thing is that the same guy (Quotank) bought it from me from the auction o.O.I don't know why but at least everything worked with me.

Fredystern
03-25-2016, 06:41 AM
149463

Many threads have already been made but another person has lost their singe egg! I've lost multiple eggs....literally disappearing! I buy them, go into trade window to sell and they aren't there! Losing a lot of money through this...
So I bought another to try make some money back, but that disappeared too ._.
Hope we will get refunded for these missing items

Wait ur name are justno, in pic you tell aex(my friend) that ur singe egg disappear too then you still shout in town that you sell singe?? Did you the bugger and try to fool us that u are innocent??? Bad moment

horrey
03-25-2016, 06:45 AM
i just bought 2 singe egg, when i move to another map my singge egg gone, pls fix it, i lose 1m gold

Eagle Eye229
03-25-2016, 06:47 AM
No it's not a rollback.

Eagle Eye229
03-25-2016, 06:52 AM
I bought 1 singe from him and then listed in auction...And the strange thing is that the same guy (Quotank) bought it from me from the auction o.O.I don't know why but at least everything worked with me.

I wish I could say things but obv you guys never seen poofing items before.I would leak info and probably get banned.STOP ALL TRADING UNTIL TOMORROW! PLEASE TO EVERYONE!

Fyrce
03-25-2016, 06:57 AM
Oh interesting. So these are some sort of ghost items. Interesting, but somehow makes sense. When someone told me the deal, I did wonder whether someone figured out a dupe. However, real duped items do not disappear. But if its a ghost/syncing issue, then yeah, poofing could be a problem.

Nickleo
03-25-2016, 06:57 AM
I bought one singe and sold.Everything was fine.Then bought 3 more and booom.Disappeared.FIXXXX!!!

Eagle Eye229
03-25-2016, 06:59 AM
As far as the people that have run across these poofing items,I'm sorry.

AS TITLED, PLEASE PLEASE DO NOT TRADE FOR ANYTHING EXPENSIVE WITHOUT FOLLOWING MY POST EARLIER.YOU MAY THINK IM BEING SELFISH OR SOMETHING BUT IF THIS IS WHAT I THINK IT IS,AL ECONOMY COULD BE KILLED IN A WEEK IF NOT FIXED.


I'm sure this duper is already funneling the gold out OF THAT ACCOUNT but just don't TRADE UNTIL DEVS SEE THIS!

IT SMELLS RANCID OF DUPING AND IT VERY WELL WILL GET YOU TO!

NO TRADE FOR EVERYONES SAKE.

TY.

Freaktion
03-25-2016, 07:01 AM
Just right now i bought a singe from a mage. After i quit and reset the game, the singe disappeared. Please fix this bug cause many ppl are loosing items and gold. If this is new scam please ban ppl right away. If you cant fix the scammers many ppl might quit like me. I hope you can fix this cause i payed for that singe :/ Thanks again

Sent from my SM-T705 using Tapatalk

Freaktion
03-25-2016, 07:06 AM
I tried all the ways to get back my singe. I tried to uninstall A. L, Force Stop and Try Apk but my singe didnt come back. PLEASE FIX THIS!

Sent from my SM-T705 using Tapatalk

Freaktion
03-25-2016, 07:11 AM
I hate to say this but this game is going down if you didnt react fast in bugs and glitches!

Sent from my SM-T705 using Tapatalk

yoummy
03-25-2016, 07:11 AM
I buy singe egg from zhaocadale for 500k he is mage,,when i change place that pet is gone !! Then my gold ? Its gone too ? Pls help me !! U can see my last trade :(
Ign : robosaurus

Fyrce
03-25-2016, 07:12 AM
I also think it smelled of duping. Also, I think he is using CS to "fix" (launder?) his gold.

Sheentaro
03-25-2016, 07:13 AM
Heres what I found on my research:

Online Game Exploits & Exploiting
In Short:*Exploiting is the use of bugs (programming flaws) found in a game in order to get an advantage (to cheat). Using exploits can lead to the most overpowered cheats available in MMOs and MMORPGs, which sometimes leads to the whole game economy crashing. The use of exploits is against the Terms of Service of most games and will very often result in a ban, if the developers find out about it.

How Exploits Work
While there are literally thousands of different exploits that could potentially be found in any game, they all are based on a flaw in the game (aka bugs/glitches/lag ect). One of the best know kinds of exploits in MMOs is probably the duping exploit that can allow a player to duplicate items or other objects in the game world. But there are a lot of other bugs that can get you an advantage: Bugged spawn points can let you farm XP, Money and Levels easily, mobs that give too much loot or experience, bugged quests, bugged market prices, bugged auction houses, bugged item sending mechanisms, bugged abilities can allow for effective farming or even semi-god modes and a lot more. The possibilities are literally endless. With most online games most exploits are used in the first 12 months of it’s life time, after that the developers usually patch them all sooner or later. How do they get patched? Well usually someone makes the exploit public, thousands of players start using it and the developers have to patch it in order to keep the game from breaking. However, it has to be assumed that some exploits never get public and never get patched, since an exploit that does not get out of hand, usually does not get fixed. Many MMORPG players assume that many of the gold sellers and item sellers out there are either directly or indirectly using private exploits.*


.. This DUPLICATING EXPLOIT can also be true ...especially on our situation right now. Sooooo many bugs are popping up.


Uh oh. The community should be aware of this.This exploit can definitely destroy a game economy.

yoummy
03-25-2016, 07:14 AM
My singe gone my gold gone !!!

Freaktion
03-25-2016, 07:15 AM
Yeah thats the mage. I also bought from him for 453k and lvl 10 int set. After i reset the game it was gone

Sent from my SM-T705 using Tapatalk

Eagle Eye229
03-25-2016, 07:16 AM
Happened to Diablo 2.

It's not like I've been blowing smoke.go read my earlier post.

GL to all that have been cheated...

yoummy
03-25-2016, 07:16 AM
I cant find my singe in my inventory
I need solution !!

CouchPass
03-25-2016, 07:18 AM
Maybe its in your pet stable


Sent from my iPhone using Tapatalk

Freaktion
03-25-2016, 07:18 AM
Lets wait for the sts to respond


Sent from my SM-T705 using Tapatalk

Eagle Eye229
03-25-2016, 07:19 AM
Oh interesting. So these are some sort of ghost items. Interesting, but somehow makes sense. When someone told me the deal, I did wonder whether someone figured out a dupe. However, real duped items do not disappear. But if its a ghost/syncing issue, then yeah, poofing could be a problem.

I can't say much.however we need to keep this post up top as much as possible.

Real duped items are not authentic* :)

yoummy
03-25-2016, 07:20 AM
No,, i hve my own singe too,,i buy that singe for my twink,,when i wnt put it in stash i cant find that egg

Eagle Eye229
03-25-2016, 07:22 AM
I'm watching this happen and it sucks.I wish I could personally PM everyone playing with my post earlier...its truly sad to watch a duper become a billionaire...

yoummy
03-25-2016, 07:35 AM
I want to see what sts solution for this problem,, seriously all singe or gold we spent for buy singe must return.
I hate when they just said SORRY,,that not an solution !! Maybe for millionaire that not a serious problem but im not millionaire :(

Playuntiludie
03-25-2016, 07:37 AM
JUST BOUGHT MY SNS AND THEN 5MINS LATER I CANT FIND IT IN MY INVENTORY ... STS PLS REVIEW THIS PLEASE!!
IGN:Playuntiludie

greekAL
03-25-2016, 07:37 AM
just need stg to reset all trades did by trade window the last day and tht will fix all!!!!!

AngryLucas
03-25-2016, 07:37 AM
Many of us have lost items after the update of the Glinstone expansion and I think it should be an specific thread only for this matter where all the people can repport their case.

In my own case, yesterday I lost a mythic war helm 47 while it was crafting its 3th standard fury and, today I have lost a Singe Egg I just bougth at Expedition.

My character's name is AngryLucas.

Meexii
03-25-2016, 07:37 AM
same here bought maridos from a player for 500k tryed to put it in auc it didnt worked. than i had dc and the egg has been removed from my inventory and my gold is away too

Eagle Eye229
03-25-2016, 07:38 AM
I want to see what sts solution for this problem,, seriously all singe or gold we spent for buy singe must return.
I hate when they just said SORRY,,that not an solution !! Maybe for millionaire that not a serious problem but im not millionaire :(

It's business, if you cannot prove you will not get anything.i don't like that either but it's the way it goes...and that's what will be said.

Freaktion
03-25-2016, 07:45 AM
This sucks

Sent from my SM-T705 using Tapatalk

jjperez27
03-25-2016, 07:46 AM
bug!!!! sts need to fix this or else al will be destroyed!!!!! i lost 2.5m because of that bug or scam!!!!!!

Fredystern
03-25-2016, 07:49 AM
I bought one singe and sold.Everything was fine.Then bought 3 more and booom.Disappeared.FIXXXX!!!

Gratz lol

Jk dont mad >.<

jjperez27
03-25-2016, 07:50 AM
What is the ign of the seller???

Kriticality
03-25-2016, 07:52 AM
Lemme see what sts does. If they don't fix for you, I'll give you a singe egg. Just relax for now.


Sent from my iPhone using Tapatalk

Eagle Eye229
03-25-2016, 07:54 AM
Just so everyone knows,if you have no visual proof,your more than likely not gunna get compensation.

I've been telling every town lobby of this but obviously non of yall seen me or I was to late :(

Fredystern
03-25-2016, 07:57 AM
Just dont trade in this week then you wont get any problem then

yoummy
03-25-2016, 08:01 AM
How can i make u trust when i dont have anything to show,,they just said sell singe for 500k so i buy that,,i cant do anything if u can check my account im not lie !!! I cant do anything now pls understand !! I lose my gold and singe !!

Playuntiludie
03-25-2016, 08:02 AM
I bought it from a rouge and i check my inventory to resell it but its GONE!!! STS PLEASE CHECK NOW .. IVE INVESTED TIME ALOT FOR IT.. IM PLAYING THE GAME WITH HONESTY .. PLS STS DEV TEAM CHECK THE SYSTEM I NEED IT BACK

Freaktion
03-25-2016, 08:04 AM
Please comment down the ign of those scammers so sts can ban them fast! STS DONT DELETE THIS POST! We need our items back!

Sent from my SM-T705 using Tapatalk

Freaktion
03-25-2016, 08:06 AM
Youre not the only one!

Sent from my SM-T705 using Tapatalk

Fredystern
03-25-2016, 08:08 AM
Shady n Surge too? Lol this would be bad

Astrea
03-25-2016, 08:08 AM
Come On!!

I bought this arcane deary at paradise pier at a guy the i dont know and when i teleported Guild hall, my arcane deary is gone from my inventory! What happened???

Give back my Arc Deary plss...

Fredystern
03-25-2016, 08:10 AM
Thread wont help alot, you can try to PM one of mods or dev, or contact support.

yoummy
03-25-2016, 08:10 AM
Thx for understand dude :') my pray always with u ,
My ign robosaurus :*

Justno
03-25-2016, 08:11 AM
Wait ur name are justno, in pic you tell aex(my friend) that ur singe egg disappear too then you still shout in town that you sell singe?? Did you the bugger and try to fool us that u are innocent??? Bad moment

Okay
1) Who tf are you to tell me that I'm doing this? I lost just as much as other people have, if not more- you don't even know me!

2) if you took the time to read the original post; I bought another egg to try and make back the gold I lost -.-

Playuntiludie
03-25-2016, 08:11 AM
Yours too ? Or just commenting?

jkloko
03-25-2016, 08:11 AM
I bought Arcane Dagger but it was gone :/ please fix

Eagle Eye229
03-25-2016, 08:15 AM
Please comment down the ign of those scammers so sts can ban them fast! STS DONT DELETE THIS POST! We need our items back!

Sent from my SM-T705 using Tapatalk


they will get this guy.we need all his names though.

I'm almost positive sts should be able to check history of who one single person made trades with but unfortunately I'm very sure they cannot see items/gold traded :(

I hope somehow they can :/

Freaktion
03-25-2016, 08:15 AM
I hope they can :/

Sent from my SM-T705 using Tapatalk

Playuntiludie
03-25-2016, 08:17 AM
Xmhie is the name of the seller

Nickleo
03-25-2016, 08:17 AM
Xhmei ,iimaw

Playuntiludie
03-25-2016, 08:19 AM
Xmhie is the name of seller

Justno
03-25-2016, 08:20 AM
It's not a scam its just a bug. Besides, naming names publically on the forums is against ToS so you are actually in the wrong in this case.

Froxanthar
03-25-2016, 08:23 AM
http://uploads.tapatalk-cdn.com/20160325/fbba5d8187b2f7d61ddb02898c1a4565.jpg

Avoid dealing with people who pm you to trade these for that..

bladeultra
03-25-2016, 08:23 AM
I bought Arcane Dagger but it was gone :/ please fix
same here bro ..

Tentenzz
03-25-2016, 08:27 AM
Many player lost their item/egg/things. I lost my amulet T.T

Sent from my SM-G530H using Tapatalk

Eagle Eye229
03-25-2016, 08:30 AM
It's not a scam its just a bug. Besides, naming names publically on the forums is against ToS so you are actually in the wrong in this case.

It's no a scam?are your eyes open???

Nickleo
03-25-2016, 08:37 AM
I am 80 sure that its scam

konafez
03-25-2016, 08:41 AM
This three will go the way of the dummy farmer thread...

Fredystern
03-25-2016, 08:51 AM
Dont make alot of same thread please they cant take care faster if you guys keep making same and same thread, just dont

canbolt
03-25-2016, 09:03 AM
guys i got nearly 6m scammed and i dont want my people of my al family to also get scammed pls guys we have to stop this if u are with me lets go to different towns and shout the message


SCAMMERS DUPLICATING ITEMS DONT BUY EXPENSIVE STUFFS

please guys support me if my thinking is good


PREVENTION IS BEETER THAN CURE

-psychorampage

Elyk Oirdeb
03-25-2016, 09:05 AM
I just bought arcane blades after few mins its gone in my inventory. Sts please fix this

Morholt
03-25-2016, 09:05 AM
In D2, the duping method involved severe server overload in a game and forcing disconnects. The person with the original items would hand over the items, get disconnected and be 'reset' still holding them. And a second player would save and exit with the items, thus making duplicates before that person could reset to not having them.

The originals were called 'perms' by players, and the copies were 'non-perms.' The fakes would stay until a player left a game. However, you could prevent the 'poofing' with methods, such as entering & exit the trade screen just prior to exiting, as it would save your inventory.

Now, the method used in D2 likely isn't the one used in AL, if that is indeed what is happening. AL seems to update/save every second or so. There is no 30 second window between the game's auto-saving.

However, warping from map to map may not ensure the items in AL are indeed perm. They may only last on a player until they get 'put up,' into a trade screen, gifted, stashed, or in the auction.

In D2, you could trade for the non-perms and they would go into your inventory. They wouldn't disappear after trading for them.

Changing maps in AL is much different than it is in D2. I wouldn't be 100% sure it would ensure items are perm. It is possible that the person could be able to do a 'temp perm' by themselves in each map, without the assistance of another player.

Another possibility is that a player is capable of creating the duplicate in a map without requiring the server to disconnect, as opposed to in D2 requiring it. This would mean a person could remap multiple times for you and recreate the duplicate.


Until we get answers from the Sts staff, it may be best to avoid trades done through the trade window. It could always just be a bug involving the trade window eating random items.

bading
03-25-2016, 09:15 AM
Very sad momment you sell your nekro egg but see in your inventory nekro egg was not there :( please fix this bug Arcanequeenn

Eagle Eye229
03-25-2016, 09:16 AM
In D2, the duping method involved severe server overload in a game and forcing disconnects. The person with the original items would hand over the items, get disconnected and be 'reset' still holding them. And a second player would save and exit with the items, thus making duplicates before that person could reset to not having them.

The originals were called 'perms' by players, and the copies were 'non-perms.' The fakes would stay until a player left a game. However, you could prevent the 'poofing' with methods, such as entering & exit the trade screen just prior to exiting, as it would save your inventory.

Now, the method used in D2 likely isn't the one used in AL, if that is indeed what is happening. AL seems to update/save every second or so. There is no 30 second window between the game's auto-saving.

However, warping from map to map may not ensure the items in AL are indeed perm. They may only last on a player until they get 'put up,' into a trade screen, gifted, stashed, or in the auction.

In D2, you could trade for the non-perms and they would go into your inventory. They wouldn't disappear after trading for them.

Changing maps in AL is much different than it is in D2. I wouldn't be 100% sure it would ensure items are perm. It is possible that the person could be able to do a 'temp perm' by themselves in each map, without the assistance of another player.

Another possibility is that a player is capable of creating the duplicate in a map without requiring the server to disconnect, as opposed to in D2 requiring it. This would mean a person could remap multiple times for you and recreate the duplicate.


Until we get answers from the Sts staff, it may be best to avoid trades done through the trade window. It could always just be a bug involving the trade window eating random items.

Your correct to a point.there was a different way I will not explain it.

I will say this, it involved a third party program.what you are describing is called a rollback and that's an older school necro trick.

If d2 had a 30 second wait to save, duping would be on par with 360.

Nice to see you know a little bit.

I know much much more but will not speak of it.

bogdanmustata
03-25-2016, 09:22 AM
And my , my name is fortaromania

jjperez27
03-25-2016, 09:28 AM
they scam us

bogdanmustata
03-25-2016, 09:29 AM
Me to with my arcane blades

bogdanmustata
03-25-2016, 09:33 AM
And me , i bought arcane blades and i go teleported in expedition camp and i dont find arcane blades in my inventary please help me .
My name : fortaromania

uehi
03-25-2016, 09:33 AM
Funy you buy dumny egg;) kts funy because you never recive that egg

Morholt
03-25-2016, 09:33 AM
Ahh, roll back. That was the term. I remember a program at one point being used. I think I recall the name, but like you said, let's not discuss it.

D2 trivia fun. Was that you in another thread that dropped "Charsi food" the other day? I died of laughter at that line.


D1's original dupe method was so laughably simple. Click on an inventory potion as you pick up another item and the potion becomes that it, too!

arloringas
03-25-2016, 09:39 AM
i lost SnS egg

Roblox
03-25-2016, 09:42 AM
I work hard selling lock crates to buy my singe and when i put it in my stash its missing please contact me back or i'm quiting cause I try to save it for when the price rises I can sell it for a decent price.

STS PLEASE contact me back :(


IG:xxleftyxx

Eagle Eye229
03-25-2016, 09:43 AM
Won't be soon.this will ruin their game,watch how fast this gets patched.

Sorry for all your guys loses :/

anague
03-25-2016, 09:45 AM
Watch out Illrealitylll is same person. Hmm scammer?

what??? im shock!! why are u accusing me that im a scammer?? maybe bcus u saw me selling singe for cheap price??? yah i did bcuz i bought it cheap also!!! stop accusing people if your not sure!!!!! u r destroying my reputation!!!

anague
03-25-2016, 09:48 AM
I just say what others told me. Sorry then lol

LOL?? sounds like u r having a good time accusing people sir..... sir tell me who told you that pls....TY

Roblox
03-25-2016, 09:54 AM
You know probably i should of stayed playing dark legends because every time you work hard its either someone scam you or its a freaking bug!!

uehi
03-25-2016, 09:56 AM
yes its bug and ppl using it for scam.

lucaskane2480
03-25-2016, 10:02 AM
Just right now i bought a singe from a mage. After i quit and reset the game, the singe disappeared. Please fix this bug cause many ppl are loosing items and gold. If this is new scam please ban ppl right away. If you cant fix the scammers many ppl might quit like me. I hope you can fix this cause i payed for that singe :/ Thanks again

Sent from my SM-T705 using Tapatalk

Yeah I just bought a dragon hunter staff for 500k and then went to travelers outpost to find it wasnt in my inventory anymore.. It's really upsetting, I thought I was getting a good deal(technically I was) and this bug scammed me of 500k.. Ugh.

uehi
03-25-2016, 10:03 AM
anyone know how to double this egg:)? ppl from 1 egg making many.and selling it pro scam.

Simplicio
03-25-2016, 10:04 AM
I lost my arcane dragon staff lvl 46 that i bought today

Mikihardcore
03-25-2016, 10:05 AM
I bought arc daggers for 800k and no receive them ... ign Mikihardcore , check my nickname and transaction list ... DO SOMETHING

uehi
03-25-2016, 10:06 AM
From 1 egg making 2 sell dble how it works:? who buy lose money dnt recive egg only recive visual bug.

Simplicio
03-25-2016, 10:07 AM
I bought a arcane staff lvl 46 with everything i had, now nothing left, i also traded my lepre :(

Mikihardcore
03-25-2016, 10:07 AM
I bought arc daggers for 800k from man and no receive them, but its writing ,, ... gave you Dragon Hunter Blades " ... ign Mikihardcore , check my nickname or transaction list ... DO SOMETHING , ANYTHING

Mikihardcore
03-25-2016, 10:09 AM
I bought arc daggers for 800k from man and no receive them, but its writing ,, ... gave you Dragon Hunter Blades " ... ign Mikihardcore , check my nickname or transaction list ... DO SOMETHING , ANYTHING

Simplicio
03-25-2016, 10:09 AM
I lost my arcane staff lvl 46, now i dont have lepre/gold anymore, im f****d, my ign is Simpazs/Simpliciozs/Simpliciazs

uehi
03-25-2016, 10:11 AM
Best bug for scamers.

noisy
03-25-2016, 10:16 AM
I lost a singe egg, if they fix it then I will probably quit.
Ign noisyyy

Simplicio
03-25-2016, 10:16 AM
I traded in a map, after i gone to city and stashed my new staff, and i was really happy, after this i lost my when i was back to game after 20minutes offline :/

Saaradii
03-25-2016, 10:17 AM
Yes not only is my 47 mythic helm and pendant missing completely, but so are the fortified finess jewels which I had removed from my current gear and placed in them...out the money for both :-( what happened and what plans are in place for reimbursement??? Our entire guild is complaining and concerned about this...

Sent from my XT1254 using Tapatalk

FratmosFear
03-25-2016, 10:19 AM
This problem is most likely connected to the loot in massive cryostar chests released as a part of the 46 level jump package. Those items looted from the massive cryostar crates are the ones that have disappeared /gonna missing. It would be unwise to jump to conclusions. A reply from the Devs would be appreciated since this is a legit issue

hanerhich
03-25-2016, 10:20 AM
Wtf spacetime! Fix it I Brought Arcane Staff ( Dragon Hunter Staff ) to " Tmetalerot " for 1.1m 2 forti Mind and Chaos Jewel
In Ydra And He said Trade fast I'm Going Off and After i brought It he kick me in Party and i equip It cuz Im excited And i go To Expedition Camp after That It's GONE as hell , I Farmed it that gold and Gone easily! PLEASE BACK MY ARCANE STAFF OR MY 1.1m

p.s After i logout it always Patch!

Mikihardcore
03-25-2016, 10:21 AM
I bought arc daggers for 800k from man ,its writing ,, ... gave you Dragon Hunter Blades " then i want to sell them for 1m so i went to expedition , looking on auction and my daggers was LOST ... ign Mikihardcore , check my nickname or transaction list ... DO SOMETHING , ANYTHING sorry for bad English

Saaradii
03-25-2016, 10:23 AM
Yes not only is my 47 mythic helm and pendant missing completely, but so are the fortified finess jewels which I had removed from my current gear and placed in them...out the money for both :-( what happened and what plans are in place for reimbursement??? Our entire guild is complaining and concerned about this...

Sent from my XT1254 using Tapatalk

hanerhich
03-25-2016, 10:23 AM
149467

this!

Mikihardcore
03-25-2016, 10:25 AM
I bought arc daggers for 800k from man and no receive them, but its writing ,, ... gave you Dragon Hunter Blades " ... ign Mikihardcore , check my nickname or transaction list ... DO SOMETHING , ANYTHING ||||| GIVE ME BACK 800K OR DAGGERS

Justno
03-25-2016, 10:25 AM
It's not a scam, it's a fault in the coding or programming or whatever, idk. But it's not a scam.
If anyone knows how to do it; I urge you NOT to tell anyone or do it personally. You could be banned, plus it may ruin the economy for the other players. I understand it's a bug on sts' part but we as a community are responsible for upholding the game and market too!
I'd like to remind you what happened when the Deary island bug become known to the masses :/ locks will never be the same.

Elyk Oirdeb
03-25-2016, 10:27 AM
Return our arcane blade, we lost gold for this bug

wangkj
03-25-2016, 10:27 AM
It's not a scam, it's a fault in the coding or programming or whatever, idk. But it's not a scam.
If anyone knows how to do it; I urge you NOT to tell anyone or do it personally. You could be banned, plus it may ruin the economy for the other players. I understand it's a bug on sts' part but we as a community are responsible for upholding the game and market too!
He's right even justg says it is a bug in another bug

Mikihardcore
03-25-2016, 10:33 AM
I bought arcane daggers from one man for 700k , i am merchant so i want to sell them , i changed location and my daggers have lost , mi ign mikihardcore u can see my last trade , helm me support

Bvtz
03-25-2016, 10:33 AM
I bought a SnS and didn't open because I was very tired. When u woke up this morning my SnS was gone pls help..

IGN: Cezur

Sent from my XT1526 using Tapatalk

Mikihardcore
03-25-2016, 10:36 AM
I bought arc daggers from one man for 700k i am merchant so i want to change location , i changed to expedition and daggers have been lost from my inventory! I dont know how but fix it give me back 700k or arc daggers bcs its your issue ...

Mikihardcore
03-25-2016, 10:39 AM
I bought arc daggers from one man for 700k i am merchant so i want to change location , i changed to expedition and daggers have been lost from my inventory! I dont know how but fix it give me back 700k or arc daggers

Mikihardcore
03-25-2016, 10:41 AM
I bought arc daggers from one man for 700k i am merchant so i want to change location , i changed to expedition and daggers have been lost from my inventory! I dont know how but fix it give me back 700k or arc daggers... I think u can see my last trade , IGN Mikihardcore

bladeultra
03-25-2016, 10:58 AM
freee bummmppp friend ... same here :( .. i bought arcane dagger gone :((((

Sent from my FAB LITE using Tapatalk

Drunksniper
03-25-2016, 10:58 AM
Thread wont help alot, you can try to PM one of mods or dev, or contact support.

I buy ro a guy a arcane staff 2 fort.mind 1 fort chaos for 1.1m. And 30 Sec later i havent it. Where its my staff? I buy plat each week. Can help me? Sorry for my english

Drunksniper
03-25-2016, 11:01 AM
I lose 2 helms. We pay to much to this. Restore ya!

mapenjay
03-25-2016, 11:01 AM
i smell something different, or this is part of the plan to stabilized economy, and to get rid of those merchers coz AL is not meant to be played that way

sorry to disrespect guys

bladeultra
03-25-2016, 11:04 AM
omg sure ...

Sent from my FAB LITE using Tapatalk

forgivings
03-25-2016, 11:05 AM
I myself lost 7m on a sns trade because there faullty system so I reported to support devs would u mind replying here and give us a heads up if u gonna refund this bug if not IMA quit all 5 months farming for nothing it'd a shame

codered
03-25-2016, 11:09 AM
Same as the jewel i hv crafted lol,,,just dissapear,,,rip forti finesse

Sent from my ASUS_T00I using Tapatalk

forgivings
03-25-2016, 11:09 AM
U cannot screen shot because it wount show the trade through so only way devs can truely know if u report there no way to prove u got scammed by the bug because it says trade went through BUT the item such as my sns egg I tryed to buy for 7m stayed with the trader and didn't transfer to my acc

febry dwi putra
03-25-2016, 11:09 AM
i am too, I lost my arcane staff and arcane ring in stash

IGN: Lilzu/Lordkinal
1 account 2 Character bro :')

Kakashis
03-25-2016, 11:09 AM
This is the worst bug in al history and has far reaching consequences :(

I suggest everyone not to buy anything in the meantime. I just bought a relatively good deal dragon staff last night too. However I think it was cheap due to the damage nerf xD

bladeultra
03-25-2016, 11:13 AM
i haven't check the game yet im at work but my daggs are in my inventory so there is a 60/30 chance my daggs are gone too lol
go on fb just talk when the time that. xD
oh check mo n lng messge ko sayo sa fb . ingat plgi

canbolt
03-25-2016, 11:14 AM
it aint a bug bro some scammer is doing all this because all of us purchased from some common seller and he did this

jkloko
03-25-2016, 11:16 AM
I lost my Blades also :/

forgivings
03-25-2016, 11:16 AM
Yes its considered a bugh because the transfer is broken in trade its not the seller swaing eggs its the egg not getting to the buyer

canbolt
03-25-2016, 11:18 AM
WHY I SAY ITS A SCAM RATHER THAN BUG!!!!


the main reason is that all of the people in al have bought the items from a common person and this cant be a bug while buying from other players is going right

Fredystern
03-25-2016, 11:21 AM
I buy ro a guy a arcane staff 2 fort.mind 1 fort chaos for 1.1m. And 30 Sec later i havent it. Where its my staff? I buy plat each week. Can help me? Sorry for my english

http://www.spacetimestudios.com/showthread.php?305629-Lost-items-on-inventory-Here-s-what-to-do

canbolt
03-25-2016, 11:21 AM
then why the egg buying only from him has this problem and y does he sell it cheaply for 500k

Babyeterne
03-25-2016, 11:24 AM
That lamentable

Zeus
03-25-2016, 11:25 AM
I suggest everybody calm down. They're just trying to protect a player's best interests by making sure none of this duped gold/items makes it out to the economy. If you earned your items legitimately, I'm sure you'll have it returned.

jkloko
03-25-2016, 11:25 AM
I lost mine to :/ I bought 400k + some PVP gears But after j moved another map is banished :/

jkloko
03-25-2016, 11:28 AM
I've been farming all day just to the a Dagger, But when j bought one it banished :/

canbolt
03-25-2016, 11:29 AM
guys these are my findings if u have any questions leave below

the reasons why i say its a scam!!!

1) all of us bought from a common seller
2)eggs sold by this guy only has the problem
3)the eggs which can be sold in auc are later bought by the same seller
4)the eggs are sold at a very cheap rate and the price sold to everybody is commonly the same
5)the seller is mostly a noob as he didnt want to reveal his personal identity
6)many other games also had such a scam

i think these reports are quite acceptable to all!!if u think my observations are right pls support:)

Babyeterne
03-25-2016, 11:29 AM
Good idea bro

eugene9707
03-25-2016, 11:29 AM
We're on it, actively banning those that are doing it and fixing the bug. In the meantime, don't buy anything that appears to be too good to be true.

Also contact support if you have been victim to this.

Thx,

- g

Here's the response

diexdie
03-25-2016, 11:30 AM
Dont worry guys :) good work for sts.. It just stupid people use this bug cos he will banned http://uploads.tapatalk-cdn.com/20160325/f65fa202b3c25bcc8812344bdd28ae80.jpg

Zeus
03-25-2016, 11:31 AM
Omg, the yellow text! I can't read it, haha.

typemyname
03-25-2016, 11:31 AM
We are aware and woring on a bug that allows people to create a proxy of an item. This is traceable, as is all gold traded. All accounts participating in this will be perma-banned ~ STS SYSTEM

canbolt
03-25-2016, 11:34 AM
Fixed lolololol hhehehehe !!zeus got colourblindness?? :3 hehe just kidding!even i wasn't able to read

eugene9707
03-25-2016, 11:38 AM
Truth is revealed... Zeus's weakness is..... Yellow!!!

canbolt
03-25-2016, 11:40 AM
found this one in one of the threads :)

that was on my thread but there are 2 contradicting facts in the saying

1) he says that they are banning those who are doing it which means there is a scammer involved
2)he mentions it willbe fixed soon and its because of a bug

does that sound funny?

eugene9707
03-25-2016, 11:42 AM
Maybe the scammer is using the bug to do this? So if they fix it, the scammer can't do it anymore

canbolt
03-25-2016, 11:44 AM
Maybe the scammer is using the bug to do this? So if they fix it, the scammer can't do it anymore

there arises another question if it was a bug then some people out of the 10million players could have known a little about this and this had occured in other games too

Americabud
03-25-2016, 11:46 AM
somebody's in trouble

Thewolfbull
03-25-2016, 11:56 AM
I sent an email to support hope i get my 47 mythic helm back.

konafez
03-25-2016, 12:01 PM
Dont worry guys :) good work for sts.. It just stupid people use this bug cos he will banned http://uploads.tapatalk-cdn.com/20160325/f65fa202b3c25bcc8812344bdd28ae80.jpg

(Best six sence voice) I see banned people...

Fredystern
03-25-2016, 12:01 PM
Dont worry guys :) good work for sts.. It just stupid people use this bug cos he will banned http://uploads.tapatalk-cdn.com/20160325/f65fa202b3c25bcc8812344bdd28ae80.jpg

You're gonna die soon quickly pot urself or respawn :v

jkloko
03-25-2016, 12:03 PM
I hope they return my Arcane Dagger :(

nathan2693
03-25-2016, 12:04 PM
FEEL THE CURSE OF FHE CRYOSTAR WHICH WILL MAKE YOU CRY!!!!! MWUAHAHAHAHA!!!!!

#Bye bye dupermans

hanerhich
03-25-2016, 12:04 PM
First of all sorry for bad English

this is my concern i lost 1.1m and it's a Big Fund for me I'm not Rich Like Other, i play Not Just Active anymore But I play lately Because it's a new Twist(Event) and I decided to Buy New Weapon (Arcane Staff) i See player selling in Expedition Camp I'm trying to Contact him For a Make lower the price so He answer fast and said Ok deal For 1.1m ( Arc Staff 2forti Mind 1chaos Jewels Inside) the seller Name Is Tmetalerot

now My Concern is I want to Back My gold Or Item that should be with me that time!
I fix My schedule to work / family / Play AL too and Now because of that Bug i Lost gold -_-

And I spent Cash too Here You can trace it Sts ( Give Us a Feedback Asap )

please Fix It Also other people experiencing that Bug HELP US

lucaskane2480
03-25-2016, 12:06 PM
We are aware and woring on a bug that allows people to create a proxy of an item. This is traceable, as is all gold traded. All accounts participating in this will be perma-banned ~ STS SYSTEM hope they either refund us our gold or give us our gold AND the item as well. Spacetime you rock!

intizamfamily888
03-25-2016, 12:06 PM
Best is to not buy any items and to tick in reject trade invites from options and wait till this all gets fixed

Gesendet von meinem ASUS_Z00AD mit Tapatalk

Fredystern
03-25-2016, 12:06 PM
Contact support :'v as i always say lol

hanerhich
03-25-2016, 12:08 PM
Contact support :'v as i always say lol

Yes I did it

and Yes they pending it :3

forgivings
03-25-2016, 12:12 PM
Not all can record there interactions I got on yesterday after the stuff started and got enough for sns and got scammed its mainly sets fault because the bugs been horrible since expansion they need to take down all for a hour and work bugs out its still running causing many to keep the scammers active and earning gold

nathan2693
03-25-2016, 12:18 PM
Same here, i lost my copper chests T.T
Ohh wait, yeah i remembered that i went to windmoore city and i gave it to random people and then i went to kraag city.
Then i checked my inventory and i found out that my copper chests are gone.

Dont worry guys, those dupebags will be banned. I already saw one player in forum that posted this: im using your bug, but why did i got banned? Check this out guys. :)

forgivings
03-25-2016, 12:19 PM
But 90% of the players don't know the bug is active so shutting down servers will beat out all these scammers hold gold may help U but not the countless others with no idea on bugs

ocaweanari
03-25-2016, 12:24 PM
At this point STS may as swell throw in arcane weapons to go with the free mythic set.......
Shoots, arcane deary too!!
Arlorian clone army reAdy to save the day.

forgivings
03-25-2016, 12:25 PM
But there leaving servers open and having that much more be scammed because many don't understand or know about the bug / scam going on if they take down severs will save a ton of scamms and complaints

canbolt
03-25-2016, 12:27 PM
Finally found how the bug works !! Remiem sent u the info

Drunksniper
03-25-2016, 12:27 PM
I buy the same staff. STS dont answer me. But they win real gold

ungarn
03-25-2016, 12:34 PM
what happened with my glintsone gun and with my dragon staff? i just let to someone and its dissapeared ... whats now ? :(

Hendrix
03-25-2016, 12:46 PM
Same too :(

Sent from my Redmi Note 2 using Tapatalk

Shackalacka
03-25-2016, 01:04 PM
Complete and Total scam

Shackalacka
03-25-2016, 01:06 PM
Too many bugs man.

Shackalacka
03-25-2016, 01:08 PM
Seems like after these updates there have been allot of glitches

Darkluciferx
03-25-2016, 01:35 PM
Tmetalerot is a profesional scammer in AL his other account is Andreasam.
Take care guys

hottiee
03-25-2016, 01:39 PM
Dude we know where to email so go die with ur suggesion coz we are not ****ing dumb and sts dont need u to tell where ppl have to complain

Roblox
03-25-2016, 02:07 PM
a lot of people has been complaining recently about lost items on their inventory after the expansion. first of all CALM DOWN...


most probably this is a bug/glitch but please help the support team so that they can help you

same thing with account banned

first thing to do send a ticket or email to support@spacetimestudios.com

be very detailed as much as possible with your concern because this is the easiest way for the support team to prove that you really lost an item/gold/egg and not just going with the flow to get free stuff (like c'mon guys -.-)

here's how i would do my email if ever

SUBJECT: LOST ITEM ON INVENTORY
hi my ign is: raianezz

I am sending an email regarding my a lost item on my inventory which is (whichever you lost e.g. shady and surge egg)

i got this item through the consignment shop last night right around 7:45 PM EST and i bought for the sake of merching

now when i log back in the acct i still saw the egg in my inventory after the patch when the game had a maintenance but when i log in earlier around 8:30 AM EST the egg was no longer on my inventory i know i never had any other transaction on regarding that egg and I am pretty sure i did not delete it so kindly investigate my account so i could retrieve my lost item

( see attached screenshot for proof purposes *if you have any screenshot about this matter*)

thank you so much in advance and i hope to hear a response from you guys about this matter

now you can use that email as your template and kindly edit depending on the item and time and reasons you have...


you guys can also click on the contact us link right below this page or click on SUPPORT on the options above to send a ticket kindly stop ranting guys this causes panic to the community the developers are looking into it but this would be a teamwork between the players and the STS team... so don't lose hope you'll get you items back just follow the procedure and be patient :)

Well can you do a followup cause i lost my 5x singe eggs and i need a follow up when i'm getting my stuff back

IG:xxleftyxx

Roblox
03-25-2016, 02:13 PM
you do have to email them too regarding the details of what happened with your account

Yeah and all I know I dont have my dam eggs after that update and the part that pisses me off i sent "5" emails and still no freaking reply and how long has it been let me see since 12:30 am to 3:15 pm now just ridiculous...

Viktor Atanasov
03-25-2016, 02:15 PM
Omg, the yellow text! I can't read it, haha.

So i will use yellow vanity,the only way to beat you in pvp.

mapenjay
03-25-2016, 02:17 PM
my cracked water jewel just disappeared what will i do?? shud i contact support or contact my mom?

Roblox
03-25-2016, 02:22 PM
I think its that stupid website that wants you to buy platinum with real money having people hacking in the game so this is whats on my mind...

Zeus
03-25-2016, 02:24 PM
So i will use yellow vanity,the only way to beat you in pvp.

Nah, pretty easy to beat me or any rogue now. Our armor is terrible. :p

Iove
03-25-2016, 02:26 PM
What we will make now ?!?!?

Enviado de meu XT1058 usando Tapatalk

Roblox
03-25-2016, 02:36 PM
by any chance did you happen to buy those singe earlier in a very low price???

NO i had those eggs for two weeks before update and still no changes T_T

jkloko
03-25-2016, 03:17 PM
My in game name is "Kloydot"

So here's my concern , there was a bug happened lately in arcane legends, the bug was about the items you bought will dissapear and never return, well i was one of the victims, so here's my story how I became a victim of this bug....... In Expedition Camp I saw someone who sells Arcane Dagger or Dragon Hunter Blades name was (Patwirk)(46)(mage) After i receive the blades i used it, but when i moved to Paradise pier It Dissapeared and i tried to remap again it really was dissapeared, was a heartbreak for me.. im not rich like other ho get easily what they want, I work hard all day to get the dagger, but when i already bought one it just dissapeared, I was Dissapointed :( ......Please Fix it STS or Return what we lost.

Elgrablyx
03-25-2016, 03:53 PM
É causada por um erro que faz com items a ser duplicado
You can speak in english I understand ^^

Seoratrek
03-25-2016, 03:57 PM
Hi everyone! I have merged and moved several threads about this same topic. If you haven't already, Remiem made a post about this bug here: http://www.spacetimestudios.com/showthread.php?305646-Investigating-Dupe-Item-Exploit-Missing-Items

For your convenience, I've attached her comments here:


Dupe Item Exploit

Hey guys! We've become aware of an exploit that allows players to receive gold or items in a trade without the other party receiving their item. We are actively working to resolve this now.

**PLEASE BE AWARE** This bug is traceable, as is all gold that is received as a part of it. Participating in this exploit WILL result in a permanent ban.

While we work on this, please remain wary and do not accept any deals that you believe are too good to be true. We will update this thread with news as we have it.

Missing Level 47 Items

We are actively investigating reports of level 47 mythic items going missing after yesterday's update. We are currently working to resolve this issue. This is traceable and we will return your items to you as soon as possible. Thank you for your patience. We will update this thread with news as it become available.


Update!

The item dupe exploit has been fixed as of this afternoon. We are actively working to identify individuals who were affected by the bug in order to recover their lost gold. If you were affected by this, please contact support with as much detail about the transaction as possible in order to expedite the process.

We ask that you do not post about the scam or lost gold on the forums, for the privacy and security of all involved.

On lost Lv47 items, these will be returned automatically. You do NOT need to contact support. Items should be returned to you some time next week. We will update this thread with more soon.

Ngcc
03-25-2016, 04:05 PM
My mythic war Helm 47 has dessapeared from crafting station. I was crafting it with its 3th standard fury. Help.
Player angrylucas
And now my singe egg too!!!!! [emoji21] [emoji21] [emoji21]

I need back sts ign Caukrius

AngryLucas
03-25-2016, 04:23 PM
excellent news!

Thewolfbull
03-25-2016, 04:26 PM
I lost my 47 helm but its back now :-) ty to whoever fixed it igot it back by sending an email to support

Iove
03-25-2016, 05:36 PM
i saw a guy selling singe for 500k named Qotank. i buy that cause it will definitely give me an income if i buy that. i buy 2 pcs to that guy . then i log out then when i come back . i saw the singe eggs are missing in my inventory . i didnt use it nor sell it . sts is this a bug or trick?? please sts response
Yeahh, i bought singes eggs from him too :((((. Losed

Enviado de meu XT1058 usando Tapatalk

Darkluciferx
03-25-2016, 06:28 PM
149467

[QUOTE=hanerhich;2426810]149467


this!

He also scammed many people and many friends.
Report him !

Blackmoreno
03-25-2016, 06:39 PM
Sts already responded, they will check all the trading history and give back all the items or gold that was gone. Hope it will be back as soon as possible.

Cheers

Sent from my SM-N9005 using Tapatalk

monsterluffyd
03-25-2016, 07:05 PM
Hope that sts could really back our gold. -monsterluffyd

Playuntiludie
03-25-2016, 07:15 PM
I lost my Shady and Surge after i purchased from Xmhie .. please do somthing about it

KEN SHONGA
03-25-2016, 08:11 PM
Already sent sts support 3 email mssges but still no reply..i have issue for this glitch also..:uncomfortableness: ign kenshonga here.

KEN SHONGA
03-25-2016, 08:14 PM
Need quick action for sts here..plss

ccapili43
03-25-2016, 09:57 PM
Yesterday evening at pass 9:00, when IGN: Diepact is selling a arcane stuff that's very cheap, it only cost 900k. So, I didn't hesitate to buy the arcane staff. So we met at brackenridge. I'm confident enough to buy the arcane staff so, he traded his arc staff with 900k. And when I looked to my inventory it was still there. But, when I gone to ydra forest to show my arc staff to my friend, it's all gone. I spend a lot of gold for it. Please STS help me!, I don't know what to do! I hope I'll get a positive feedback. I really like your game and continue improving AL.

That's all and I hope you'll help all the victims of this kind of bug :):)
Thank you and have a great day

IGN: Diepact






Sorry for my english XD
Sincerely,
@Kamikaxe

bading
03-25-2016, 10:06 PM
Same with me happen to them my nekro egg was gone :( please help us

@Arcanequeenn

acewasabi
03-25-2016, 10:12 PM
I buy singe egg from zhaocadale for 500k he is mage,,when i change place that pet is gone !! Then my gold ? Its gone too ? Pls help me !! U can see my last trade :(
Ign : robosaurus

Same guy did this to me. Make sure you email support with these details so they can look into it.

Darkquantum
03-25-2016, 10:56 PM
OK so IF this is a dupe there are ways to avoid this.it's from Diablo 2 and maybe even earlier.

1:if it's a really good deal and an expensive item,you can take this course to further protect yourself(bit of a pain but worth it).

1: when you go to trade,DO NOT DO IT IN THE SAME MAP.MAKE THE DUDE PARTY YOU AND MOVE TO A DIFFERENT MAP.

2:Once at the new trading map,make him move to one last map(MOST IMPORTANT STEP!)don't enter trade until the second map of just you two!

THIS INFORMATION IS FROM A METHOD OLD AS WOOD.CAN EASILY BE AVOIDED.IM NOT SAYING THIS IS WHAT IS HAPPENING, THIS IS JUST INFORMATION TO INFORM YOU IF YOUR BUYING EXPENSIVE ITEMS AND ARE WORRIED NOW WITH ACCUSATIONS OF DUPING HAPPENING.(HE IS MAKING THESE BAD ITEMS SOMEHOW AND STG SERVERS CAN TELL THEY ARE NOT AUTHENTIC ITEMS AND POOFS IT.KEEPS GLITCHED ITEMS FROM EVER HITTING THE STREETS.)

THIS CHECK HAPPENS WHEN YOU MOVE MAPS AND MAYBE OTHER WAYS.IF...!

PLEASE REMEMBER THAT THIS INFORMATION TO PROTECT YOU IS FROM DIABLO 2 LoD and obv that's an old game.could be different here.

If he is a honest player/trader,tell him what is happening and why you want to do this.should be no problem.

This could very well be a bug,but I'm slightly educated on this as I have lost massive loot to this(arguably the #1 pvp caster amulet on d2 for YEARS was passed of on me for my life savings...and POOF on me.

when you see someone selling items to good to be true,they might not be true items :)

It never hurts to take SS,or at least remember his name.
Thank you so much for the time and effort you spent telling us this eagle eye229!

AngryLucas
03-26-2016, 01:33 AM
Yeahh, i bought singes eggs from him too :((((. Losed

Enviado de meu XT1058 usando Tapatalk
Me too [emoji35]

Enviado desde mi ALE-L21 mediante Tapatalk

Iove
03-26-2016, 02:12 AM
Me too [emoji35]

Enviado desde mi ALE-L21 mediante Tapatalk
Where the gold :(?

Enviado de meu XT1058 usando Tapatalk

Rosybuds
03-26-2016, 04:36 AM
Ohhh Thank you Thought My L47 Glintstone Helm & fortified fin & 2 Standards had been abducted by Aliens !!! was really Freaking out !! Thank You Now I feel a lot better that you know & are sorting it out Thank You :banana::banana::banana::banana::saturn:

Rainier Asuncion
03-26-2016, 05:24 AM
I lost my singe!! I am a merchant I bought singe 500k when I moved to another map my singe is gone :(( please give my singe back. :( please response.
IGN:Pandasquare

Themagicguyy
03-26-2016, 05:47 AM
I traded my glinstone blunderbuss of willpower for dragon hunter staff, it all went fine and after I equipped it I joined an elite dungeon and when I got there my weapon was gone! I better get my staff back I don't even have a wep now and can't play

Themagicguyy
03-26-2016, 06:00 AM
This game is crap I'm seriously going to quit if I can't get my arc staff returned! Everything takes so long to get in this game and no way I'm doing it again.

Vintje
03-26-2016, 06:20 AM
i hope all item lost gonna back again

AngryLucas
03-27-2016, 02:18 PM
Until now neither singe nor gold has been returned :(

Xinandy
03-27-2016, 08:19 PM
i have been waiting for two days since there was a bug..
my dragon hunter sword still stuck at the Upgrade/crafting slot.
Written "Complete" there. But when u clicking at it. it doesn't pop up, but stay at the crafting/upgrading slot and still written "complete" there.
This is the 2x24 hours i have been waiting for it.
Please Fix it. I need the crafting slot.
And Remi, i have been trying to contact you in game too...
but you never answered. I don't spam and just straight to the point, but u never replied.

Regards, Xinandy

Rosybuds
03-28-2016, 11:06 PM
Well I received my first letter today regarding my first Email I sent day after up date when my L47 Helm runeterror & 2 standards of Finn & One Fortified Finn disappeared from my crafting table i woke up it was gone but as I said now that STS are answering my a Email from my first one not even my 2nd Email or all my posts on here about it So I gather they must be really really busy with all this stuff hopefully if we are all patient we will get our stuff back as soon as they can sort it I really hope so I want my Glintstone Runeofterror & gems back badly want too use the frotified finn in my new armour and need that one that dissapeared for last slot Gem Prices Shooting back up Sky high again I see... :( So hopefully this is things getting fixed I Mean they they do a have a lot of players too sort out and then all the chancers shouting they lost millions in gold, Lets try be a little more patient ... ��✌��️

AngryLucas
03-30-2016, 04:07 AM
Still waiting... ::mad::

jjperez27
03-30-2016, 06:17 AM
Still waiting..........:(

Xinandy
03-30-2016, 07:46 PM
Well I received my first letter today regarding my first Email I sent day after up date when my L47 Helm runeterror & 2 standards of Finn & One Fortified Finn disappeared from my crafting table i woke up it was gone but as I said now that STS are answering my a Email from my first one not even my 2nd Email or all my posts on here about it So I gather they must be really really busy with all this stuff hopefully if we are all patient we will get our stuff back as soon as they can sort it I really hope so I want my Glintstone Runeofterror & gems back badly want too use the frotified finn in my new armour and need that one that dissapeared for last slot Gem Prices Shooting back up Sky high again I see... :( So hopefully this is things getting fixed I Mean they they do a have a lot of players too sort out and then all the chancers shouting they lost millions in gold, Lets try be a little more patient ... ��✌��️

I think you are correct there must be a lot of people get the error too.