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Ravintov
04-16-2016, 02:13 PM
Hello sts, im wrong click forget password and then new password send to my email.
But when im check, im not received email. Please check coz im using other acc and click forget password. Its same, still not received new password in my another email.
Thank you

Seoratrek
04-16-2016, 03:07 PM
Make sure you are checking your spam folder and if you continue to have troubles resetting your password, please email us at support@spacetimestudios.com.

Ravintov
04-16-2016, 04:55 PM
Hello seo, thank you answering my thread. Im email support 2 hours before this thread, have support email from me?
Done check spam folder & resault is none email from support.
Sure confused -.-

Ravintov
04-16-2016, 06:40 PM
oh ya, its not only for my account..
when im using another device with another email, its same. not received email too

Ravintov
04-17-2016, 11:07 AM
up. still password recovery not working.

Ravintov
04-18-2016, 12:20 AM
i hope you check about "forgot password", coz not only me like this. My friend have same problem as me, click it and didnt received email for new password. thank you.

Heieneba
04-18-2016, 02:55 AM
Same, i tried of my charaters and aint work.

Ravintov
04-18-2016, 08:17 AM
The best solution for now is send a message to support. No action from you is needed at this time.
but i hope sts check "forgot password", is it work or not? because not only me like this

Ravintov
04-18-2016, 08:23 AM
got a new password !
forgot password is working now.
Thread closed :) thanks seo and sts