View Full Version : Sandstone caves daily deal
Trollee
08-07-2011, 06:00 PM
I bought the sandstone caves campaign today upon logging in for a discounted price of 5 plat instead of the usual 10. However, I am sure it cost me 7 platinum, not 5. I know it is only 2 platinum lost and I am not that fussed really. Although I am curious as to why this happened and thought it was worth reporting as it might be a glitch of some sort.
Pvpdexbear
08-07-2011, 06:06 PM
Maybe u changed background or respeced?
Darkfader
08-07-2011, 06:17 PM
Look purchase history of our account and see if it's 7 or 5. If it's something else than promised you can always shoot support with email about it, support(at)spacetimestudios.com (replace (at) with @)
Trollee
08-07-2011, 11:20 PM
I pulled up my account details and it indeed has been charged at 7 plat instead of 5:
http://i288.photobucket.com/albums/ll168/seven7oliverceff/untitled-1.jpg
How do I fix this ? Email the devs ?
Edit: Oops, included account information. :s
Wmbcowboyy
08-07-2011, 11:24 PM
I would show that to the dev's, pm that to samhayne and hopefully he will figure it out. :)
Placer
08-07-2011, 11:25 PM
I'm in the same boat. I already sent the email so there's nothing left ,but to hope it helps
cmangalos
08-08-2011, 02:54 AM
im riding on the same pboat as well, before i have 6 platinum. then i was unable to buy the map, after which , my 1 platinum get in, so i know have 7 platinums , then i was able to bought the map however all my platinum went to 0 instead of 2
Asaciuacor
08-08-2011, 03:37 AM
yeah im having the same problem, i only have 5 plat and it wont let me buy sandstone
Slush
08-08-2011, 05:54 AM
Hey, you might wanna save that picture for emailing support, you don't want to be giving away your account information on the forums.
apocketlegend
08-08-2011, 07:56 AM
Send that pic to support(at)Spacetimestudios.com replacing (at) with @