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View Full Version : Next Guardian of Alterra / Star Guard be chosen from Support.Spacetimestudios.com



Samhayne
08-30-2011, 09:52 PM
Some of you may know the Guardians of Alterra program. We recognize players who go above and beyond to help others and make Spacetime Games a better place. If you don't know what that is, check out: http://support.spacetimestudios.com/entries/20378893-how-do-i-become-a-guardian-of-alterra-and-get-a-shield

We also have this rockin' new Support Portal at http://support.spacetimestudios.com. It has a player help section, where users can suggest new topics for our searchable knowledgebase and answer other users questions. For our next selection of players to recognize (in apx 2 weeks), we will, in part, be evaluating activities on http://support.spacetimestudios.com.

Thanks for everything you, our fans and players, do to make our game worlds truly come alive!

Ellyidol
08-30-2011, 09:54 PM
I love the name, Star Guard :D

Silentarrow
08-30-2011, 09:57 PM
Cool! I'll try and help out. How can we find new, un answered requests?

Cascade
08-30-2011, 10:07 PM
So are you saying whoever uses the support.com site the most gets star guard status? 0.0

Conradin
08-30-2011, 10:07 PM
Yes how do we find unanswered requests?

Samhayne
08-30-2011, 10:10 PM
People can post questions in this section: http://support.spacetimestudios.com/categories/20013208-community-questions-and-answers

There isn't a lot there, but you can also suggest other help topics that aren't in the Answers section yet that others might find useful if they are searching for support.

Cascade
08-30-2011, 10:14 PM
All the questions have been answered haha. The site looks pretty informative thanks devs!

Conradin
08-30-2011, 10:15 PM
Thanks Sam- but how exactly do you suggest a help topic?

Silentarrow
08-30-2011, 10:17 PM
Site Favorited :).

Cascade
08-30-2011, 10:17 PM
I believe you click 'Submit a request' voila!

Samhayne
08-30-2011, 10:56 PM
Thanks Sam- but how exactly do you suggest a help topic?

Go into one of the sections, like http://support.spacetimestudios.com/forums/20218631-pocket-legends and click the Ask a Question button.

If you use the Submit a Request button, that goes to the support team, not to the Q & A section.

WoundedEagle
08-30-2011, 11:01 PM
So Guardians of Alterra are Star Guards too? or is that a different position, as it does match requirements :) Grand Idea for a name though, Bravo STS

Cascade
08-30-2011, 11:07 PM
Oh ok my bad sam

Kingofhurtz
08-30-2011, 11:30 PM
Interesting...I never knew this even existed. I'll have to check it out.

Cascade
08-30-2011, 11:33 PM
I really like the support site thanks guys (:

skavenger216
08-31-2011, 03:52 AM
So my question is...... Will not using this ruin ones chances for GoA/star guard? I ask because between the amount of time I spend in game, on these forums, on our guild forums, and working my job, I really don't see having the time to use this. Many people report tos violations, help people constantly, report bugs, and everything else you guys look for, and it would be unfair to pass them over because of not using this site.

Matutd
08-31-2011, 04:18 AM
No offence but why do people want the GoA status? its just a shield and a status after all. U can still help others in game and on the forums and keep the game *clean* without the title. I mean the shield is just a shield after all and what is the difference between having a title and not having a title if ur still helping out the community.
And no before anybody says, this is not me sucking up to the devs to pick me because i know there a lots more people who deserve the title much more than me.

Corpser
08-31-2011, 04:29 AM
Dont like it i think the forums should be used for this i mean 2 sites come on now. i have to visit both forums and that site -_-

THC
08-31-2011, 03:59 PM
i will try to help to the best of my abillites

Ayc2000
08-31-2011, 08:34 PM
Cool, I've seen the support tap hoovering on the left, but never clicked it. can't wait to see what else this website can do XD

Orcish
08-31-2011, 09:21 PM
*SIGH* gone are the days when players helped fellow players without agenda's... Many moons ago several players did just that and became legends in their own right known as the GoA... I really wish GoA & Star Guard was vote based from current GoA and SG candidates. I really hope this whole thing doesn't become a who helped at the support portal tally game. If anything maybe allowing avatar awards or forums titles for being helpful but GoA and SG should mean a whole new level of prestige.

P.S. And oh btw I would really like to see you GoA's more often in SL to assist with putting out the inferno there. I try to do what a can but for the most part player's just shrug me off (I could use some backup).

WoundedEagle
08-31-2011, 09:31 PM
I try Orc. I got my ToS Quick Chats in today...

Orcish
08-31-2011, 09:35 PM
I bet you had the same feeling as I did, kinda reminds me of that show 1 vs.100

Otukura
08-31-2011, 09:37 PM
*SIGH* gone are the days when players helped fellow players without agenda's... Many moons ago several players did just that and became legends in their own right known as the GoA... I really wish GoA & Star Guard was vote based from current GoA and SG candidates. I really hope this whole thing doesn't become a who helped at the support portal tally game. If anything maybe allowing avatar awards or forums titles for being helpful but GoA and SG should mean a whole new level of prestige.

P.S. And oh btw I would really like to see you GoA's more often in SL to assist with putting out the inferno there. I try to do what a can but for the most part player's just shrug me off (I could use some backup).

With no vanity, I don't think people would believe us.

Nickyeagle
09-01-2011, 12:36 PM
Now I have a question, I am helpful in the game but I don't post alot on the forums, so does how u are in the game also come into a role of being a Guardian?

octavos
09-02-2011, 11:05 AM
DEVS, ill will try my hardest I will show my worth to everyone :) ....I wont let you down....even if i'm not chosen I will keep doing what im doing, I want everyone to enjoy both great games.

Acyer
09-04-2011, 04:57 PM
Yeah Ghost and I are trying are best to help out so we can become star guards. I help on a daily basis and stay pretty active on both support and forums.

Cascade
09-04-2011, 05:40 PM
Lol. I wish the devs would not have told people that they would receive GoA status if they helped on the support site...Then people will help like crazy get GoA status and then stop helping...Idk maybe im wrong and i wont be like that.

Redbridge
09-04-2011, 05:58 PM
No offence but why do people want the GoA status? its just a shield and a status after all. U can still help others in game and on the forums and keep the game *clean* without the title. I mean the shield is just a shield after all and what is the difference between having a title and not having a title if ur still helping out the community.
And no before anybody says, this is not me sucking up to the devs to pick me because i know there a lots more people who deserve the title much more than me.

Exactly... this, IMHO, sums up exactly what i think its all about. There are tons of people in game helping out others, no shield is required. If you enjoy helping then do it, if you don't then don't bother for the shield, as STS will know and its just a shield.


P.S. And oh btw I would really like to see you GoA's more often in SL to assist with putting out the inferno there. I try to do what a can but for the most part player's just shrug me off (I could use some backup).

A very very good point Orcish. I've not been on SL since the new PL content. I'll make SL part of my gaming session again. Still a noob on SL but loving my lvl25 Full Support Engie.


Now I have a question, I am helpful in the game but I don't post alot on the forums, so does how u are in the game also come into a role of being a Guardian?

Hey Nickyeagle. Firstly, cheers for helping out others, it's what makes the community what it is. STS looks at everything, both in-game and out. GoA's haven't been selected for being visible in one single part of the game/community or for doing one thing well. I'm thinking they get selected for doing everything they do in the manner they do. When asked I generally tell people its not what you do but how you do it. Just carry on enjoying the game and having fun in the community. Hope to see you in game.

Ebalere
09-04-2011, 06:33 PM
If I ever get GoA status (which I doubt, I'm not well-known enough) I think I would just decline the honor.. It's becoming too big of a deal and too many people are doing this for the Vanity/Power, not to be genuinely helpful. Most of the current GoA's were helpful and friendly long before guardians were developed. I look at a few GoA's, and wannabe GoA's now and see some of them aren't even really playing anymore, don't help more than anyone else does, sometimes even bash STS games for lack of this, or too much that... It's feeling like a popularity contest and it's discouraging to the people that enjoy helping others just for the simple fact they wished they had that same help when they were starting out.

I can tell you right now I've logged 100's maybe 1000's of hours on Pl, Sl, and forums, and I should be filthy rich but I'm broke as a joke from helping people buy gear, stims, pots, elixirs, etc, and I have 4000(!) deaths over 40k kills due to tirelessly running newbies thru dungeons and teaching them about their class and how to combo and tank etc.. and never once did it for the shield. I plan to keep it that way too. Mark my words, never ever hand me that shield, devs, I'd rather be known for doing it out of the goodness of my heart.

Current GoA's, keep up the good work, alot of you did this with no reward planned. It's like our guild in SL, it was easy to elect the first 10 officers, after that its hard to tell who's doing it for the rank, or because they want to.

Nickyeagle
09-05-2011, 03:07 PM
Thanks for the info Redbridge. I hope to meet u in the game too. :)

octavos
09-08-2011, 10:14 AM
If I ever get GoA status (which I doubt, I'm not well-known enough) I think I would just decline the honor.. It's becoming too big of a deal and too many people are doing this for the Vanity/Power, not to be genuinely helpful. Most of the current GoA's were helpful and friendly long before guardians were developed. I look at a few GoA's, and wannabe GoA's now and see some of them aren't even really playing anymore, don't help more than anyone else does, sometimes even bash STS games for lack of this, or too much that... It's feeling like a popularity contest and it's discouraging to the people that enjoy helping others just for the simple fact they wished they had that same help when they were starting out.

I can tell you right now I've logged 100's maybe 1000's of hours on Pl, Sl, and forums, and I should be filthy rich but I'm broke as a joke from helping people buy gear, stims, pots, elixirs, etc, and I have 4000(!) deaths over 40k kills due to tirelessly running newbies thru dungeons and teaching them about their class and how to combo and tank etc.. and never once did it for the shield. I plan to keep it that way too. Mark my words, never ever hand me that shield, devs, I'd rather be known for doing it out of the goodness of my heart.

Current GoA's, keep up the good work, alot of you did this with no reward planned. It's like our guild in SL, it was easy to elect the first 10 officers, after that its hard to tell who's doing it for the rank, or because they want to.

Thats because your awesome my friend, Eb nice to have meet you in game KOC should be proud to have you. :D

Acyer
09-08-2011, 10:46 AM
Ebalere, ghost id love to have either one of you guys as a guard. Now id love too have the title also but atm my account on the support site is suspended for reasons i have no clue of. But lets wait and see who gets picked.

antonium
09-09-2011, 05:28 AM
I think they should hold off for a little bit and see how many people still help and don't just want the title I myself help just to help I mean I like getting help when I need it so I help when I can

Artemis
09-11-2011, 11:50 AM
i expected Guardian of the Stars, but Star Guard works toooo (:

Navygreen
09-11-2011, 12:34 PM
Dont like it i think the forums should be used for this i mean 2 sites come on now. i have to visit both forums and that site -_-

They're just asking for some help, man. If you're bothered by it then I say, don't worry about it. :)

Coltona
09-13-2011, 04:05 PM
Cool lol

Coltona
09-13-2011, 04:07 PM
I think they should hold off for a little bit and see how many people still help and don't just want the title I myself help just to help I mean I like getting help when I need it so I help when I can

Exactly, you should join my free items campaign in my sig!!

Uzikrabd
09-13-2011, 11:18 PM
Yeah Ghost and I are trying are best to help out so we can become star guards. I help on a daily basis and stay pretty active on both support and forums.

Come on just help out for no reward

Oh and ive had horrible chances on a game before 0% chance of winning,it was a game of who had most guys, i won with 2 vs 700 so things are possible with horrible chances,id lucked out

octavos
09-14-2011, 02:20 PM
Come on just help out for no reward

Oh and ive had horrible chances on a game before 0% chance of winning,it was a game of who had most guys, i won with 2 vs 700 so things are possible with horrible chances,id lucked out

like i have stated in other forums, we do just that help for no reward. we do the best with what we know just find ghost or zero....we will help ya with your questions.

LwMark
01-16-2013, 03:25 PM
Is this what some did to get goa....lol

azefekie
01-16-2013, 04:08 PM
Most believe it makes them better then others...on forums that is...in game not so much..
No offence but why do people want the GoA status? its just a shield and a status after all. U can still help others in game and on the forums and keep the game *clean* without the title. I mean the shield is just a shield after all and what is the difference between having a title and not having a title if ur still helping out the community.
And no before anybody says, this is not me sucking up to the devs to pick me because i know there a lots more people who deserve the title much more than me.