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View Full Version : CS Policy Change: No more de-leveling characters



Justg
08-10-2016, 01:44 PM
Hey folks,

Our CS crew has requested that we no longer de-level accounts. It was taking up an inordinate amount of their time, and has been abused by a significant amount of people.

Accordingly, we are no longer de-leveling characters. There is an option to turn off XP gain, so if you want to stay at a particular level, please ensure this is on.

154097

Thanks,

- g

Hercules
08-10-2016, 01:49 PM
https://media.giphy.com/media/vbrG0MHyVIj8k/giphy.gifhttps://media.giphy.com/media/3z9JGjFDOlDBm/giphy.gif

Omg hehehehe

Kakashis
08-10-2016, 01:59 PM
people better be careful and not uncheck that box by accident!

Oakmaiden
08-10-2016, 02:16 PM
Didnt know it was ever a possibility,lolz. Too late anyway for my lvl 6 warrior (was trying for max lvl 5).

Repeat
08-10-2016, 02:22 PM
Just fair :)

Astrea
08-10-2016, 02:41 PM
StS why do you do this?

Justg
08-10-2016, 02:47 PM
StS why do you do this?


Our CS crew has requested that we no longer de-level accounts. It was taking up an inordinate amount of their time, and has been abused by a significant amount of people.

/devsneed11too

soon
08-10-2016, 02:52 PM
I have an account with 3 characters lv 56 and the other to level 5. I will lose my account for that?

Justg
08-10-2016, 03:02 PM
I have an account with 3 characters lv 56 and the other to level 5. I will lose my account for that?

Not at all, what we are saying is we will no longer take a character from 20 to 19 (for example).

B.Bence
08-10-2016, 03:10 PM
I think before changes like this the studio can make an offer to change lvl once and no more times.
i personaly never know about we can do it but i thinked about being lvl 46 wouldnt be bad.

soon
08-10-2016, 03:13 PM
Not at all, what we are saying is we will no longer take a character from 20 to 19 (for example).

I understand, just reading fast.

JesuisCharlie
08-10-2016, 05:20 PM
Ididnt even know that could exist, the only time i called support is when i got scammed.

Fredystern
08-10-2016, 07:47 PM
Why not just when we are going to level up (around 100xp more) there is a popout that ask us that we want to lvl up or not

diexdie
08-10-2016, 09:53 PM
Good idea fred xD

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Potato is me
08-11-2016, 06:59 AM
Make delevelling plat purchasable, you guys are welcomed :P

resurrected
08-11-2016, 09:00 AM
Make delevelling plat purchasable, you guys are welcomed :P
http://uploads.tapatalk-cdn.com/20160811/70a15893405e668f007237a52f5a210d.jpg

Chuuwee
08-11-2016, 11:31 AM
/devsneed11too

Tut tut tut! No shortcut lol

Shaker Ida
08-11-2016, 02:04 PM
finally nor delvling to farm kills and lvl up again and act like a pro ...

Sent from my SM-G925F using Tapatalk

Rehired
08-11-2016, 02:04 PM
Tut tut tut! No shortcut lol

Hey! That rhymes.\(^▽^@)ノ (ノ゚▽゚)ノ

Hafiz Hery
08-11-2016, 11:05 PM
Hey folks,

Our CS crew has requested that we no longer de-level accounts. It was taking up an inordinate amount of their time, and has been abused by a significant amount of people.

Accordingly, we are no longer de-leveling characters. There is an option to turn off XP gain, so if you want to stay at a particular level, please ensure this is on.

154097

Thanks,

- g
So how abt i was disabled xp, currently my char is lvl 17 then i purchased a lion pet package and unfortunately I was going up 1 Lvl to lvl18,how abt this? Can u please answer.

Sent from my Lenovo K920 using Tapatalk

octavos
08-11-2016, 11:21 PM
hello there, i would buy a kit to level me to 56....

/levelmeto56
#cantfarmXPonaphonethatisreservedforcalls
/justsaying

and..poof back to the abyss where i came from :-)

Potato is me
08-12-2016, 02:03 AM
http://uploads.tapatalk-cdn.com/20160811/70a15893405e668f007237a52f5a210d.jpg

Hahahaha you have been waiting for the right moment havent you? >:3

resurrected
08-12-2016, 02:15 AM
Hahahaha you have been waiting for the right moment havent you? >:3
Hahahaha ofcourse bro! [emoji23] [emoji13]

Agirlnamedbob
08-12-2016, 04:55 AM
Why isnt it possible to make a kit that delevels you and ur pets to the level you want for an amount of platinum/gold? I dont see the harm in that.. for example you lvl to 56 with a lower lvl charcter and you decide to go back because endgame was not as much fun as u thought.. then it would be nice to have something like that, otherwise you have to make a new charcter and do everything over like pets and stuff

Spiff
08-12-2016, 02:27 PM
Why not just use story quest tokens to create a new toon? It wouldn't take any time at all to reach level 5.

Redjellydonut
08-12-2016, 02:46 PM
Why isnt it possible to make a kit that delevels you and ur pets to the level you want for an amount of platinum/gold? I dont see the harm in that.. for example you lvl to 56 with a lower lvl charcter and you decide to go back because endgame was not as much fun as u thought.. then it would be nice to have something like that, otherwise you have to make a new charcter and do everything over like pets and stuff

I think this is a great idea

iamlepre
08-12-2016, 02:48 PM
Why isnt it possible to make a kit that delevels you and ur pets to the level you want for an amount of platinum/gold? I dont see the harm in that.. for example you lvl to 56 with a lower lvl charcter and you decide to go back because endgame was not as much fun as u thought.. then it would be nice to have something like that, otherwise you have to make a new charcter and do everything over like pets and stuff
The best idea!

Enviado desde mi HUAWEI KII-L22 mediante Tapatalk

kinzmet
08-13-2016, 10:42 AM
I think, since the level 16 arcane weapons release the requests for deleveling overwhelmed the CS.

The level 26 twinking is dead because of the Arcane weapons, now another set was introduced to level16s. Most can't afford or don't realy have the luck (or time) for an arcane weapon, so many decided to ask for deleveling (since they can't throw away hard earned pets).

So, I would agree to a deleveling kit to be introduced. Its a good solution.

Potato is me
08-13-2016, 09:06 PM
I think, since the level 16 arcane weapons release the requests for deleveling overwhelmed the CS.

The level 26 twinking is dead because of the Arcane weapons, now another set was introduced to level16s. Most can't afford or don't realy have the luck (or time) for an arcane weapon, so many decided to ask for deleveling (since they can't throw away hard earned pets).

So, I would agree to a deleveling kit to be introduced. Its a good solution.

Was 26 ever alive?

ReySolomon
08-13-2016, 11:05 PM
Can anybody please explain this to me? I don't understand.

Serancha
08-14-2016, 05:56 PM
It's a business. Of course they have office hours. They said straight out that people are abusing the system by making an excessive number of requests (perhaps they are also getting multiple requests per player). Every one of these takes the staff's time away from legitimate support requests, which they were hired for. STS has to pay for every hour the support staff works, and de-leveling characters because people don't want to bother leveling a new toon is not technical support at all.

It also takes very little time and zero cost for a player to level a new character to the level of the new arcane weapons (as presumably that is the target of the huge increase in requests). If they can come out with kits, great, but this is a logical business decision, not "whining like little kids". (Also, insulting the company and their staff is not a good way to get what one wants, just sayin')

Azerothraven
08-14-2016, 07:20 PM
Not at all, what we are saying is we will no longer take a character from 20 to 19 (for example).

Now it makes sense ty. Didn't know you could de level? Anyway to level to max too?

Muses
08-15-2016, 04:47 PM
ahahhaa LOL :D

Rheza Fatria
08-16-2016, 06:03 AM
Thank..............

Justg
08-16-2016, 09:45 AM
Closing this one up, thanks for the input folks.