Game crashes! Devs!!!

[HulkieBeast]

After the client update the game crashes all the time. Players can't remap or even do basic things in game. Even there are lines on the screen like broken screen just from the game. The game is just unplayable now. STS fix this fast!!!

Sent from my 6039Y using Tapatalk

[Justg]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?

[Mewtuh]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?
Sony Xperia M4 and Android 5.0

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[Squlo]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?
I am using android 5.1.1 and always crashing help me!!!

[Mewtuh]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?
Sony Xperia M4 aqua and Android 5.0 :)

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[Justg]

I am using android 5.1.1 and always crashing help me!!!

device please?

[Pepetron]

Sony Xperia M4 aqua and Android 5.0 :)

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Me too Xperia M4

Enviado desde mi E2306 mediante Tapatalk

[Squlo]

device please?
Samsung galaxy j5

[Nirvaz]

device please?

Samsung Galaxy J5.
Version 5.1.1
Lolipop

[Revarro]

Allview Viva H8....4.2.2 version...THE GAME IS NOT EVEN OPENING

[HulkieBeast]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?

Alcatel Idol 3 4.7 6039Y
Android 5.0.2

[tuyulkamvret]

we're working on it.

If you are experiencing crashes:

- what type of device are you using?
- what os?

lenovo a6000+
os 4.4.4 kitkat

[Revarro]

Please tell me u are working on resolving the problem :-)

[Nirvaz]

Please tell me u are working on resolving the problem :-)


They r tryin

[Thewolfbull]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?

Samsung Galaxy core prime
Android 5.0.2

[Ioyalistic]

Iphone 5
iOS


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[Justg]

Android Users: We think we have a fix up here: http://auth.spacetimestudios.com/download/ArcaneLegends.apk

Please download it and let us know!

[Batwingz]

ZTE Lever (Z936L)
5.1 (Lollipop)

Trying app now I'll let u know if it's working


Sent from my Z936L using Tapatalk

[Justg]

ZTE Lever (Z936L)
5.1 (Lollipop)

We think we have a fix up here: http://auth.spacetimestudios.com/download/ArcaneLegends.apk

Please download it and let us know!

[Batwingz]

We think we have a fix up here: http://auth.spacetimestudios.com/download/ArcaneLegends.apk

Please download it and let us know!
Is this a AL apk or just a file?

Sent from my Z936L using Tapatalk

[Justg]

AL APK, the whole thing.

[Revarro]

Is not working for me...Allview Viva H8...andr version 4.2.2

[HulkieBeast]

It works, thank you STS for fast response. :loyal:

[Justg]

Is not working for me...Allview Viva H8...andr version 4.2.2

Did you try the new version here: http://auth.spacetimestudios.com/download/ArcaneLegends.apk ?

[Revarro]

Android Users: We think we have a fix up here: http://auth.spacetimestudios.com/download/ArcaneLegends.apk


Please download it and let us know!
Is not working for me..

[Justg]

Is not working for me..

What is not working? The download, or the game after installing the APK?

[Revarro]

Yes..i tried..it not works

[Justg]

Allview Viva H8....4.2.2 version...THE GAME IS NOT EVEN OPENING


Yes..i tried..it not works

Same situation: Not even opening?

[Revarro]

Yes...i click on the app..and all the screen makes black and nothing happends..

[tuyulkamvret]

Yeah it work.. now i can play normaly without crash again... Ty JUSTG

[Revarro]

Wow..so im the "unlucky" one,no? :-)

[Saud]

What about ios users?
The screen is so wide :/
No crash
Iphone 5s
9.3.3

[Mewtuh]

Is this a AL apk or just a file?

Sent from my Z936L using Tapatalk
It says ".apk" so its an apk file ;)

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[Batwingz]

It says ".apk" so its an apk file ;)

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I just pressed download I saw it when I looked at it

Sent from my Z936L using Tapatalk

[Mewtuh]

Did you try the new version here: http://auth.spacetimestudios.com/download/ArcaneLegends.apk ?
Worked on Sony Xperia, thanks!

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[Sorayai]

http://uploads.tapatalk-cdn.com/20160902/93cba09c93d5ec4d4749c344e7bc0b6d.jpg
Garry, the screen is just too wide, to much streched....
I am too far away...
Can this be fixed, I guess u work on it guys? :)

[Justg]

http://uploads.tapatalk-cdn.com/20160902/93cba09c93d5ec4d4749c344e7bc0b6d.jpg
Garry, the screen is just too wide, to much streched....
I am too far away...
Can this be fixed, I guess u work on it guys? :)

Yup we're on it.

[solomagefarm]

Samsung a3 constant dc

[Squlo]

We think we have a fix up here: http://auth.spacetimestudios.com/download/ArcaneLegends.apk

Please download it and let us know!
Ty g its working for me [emoji106] [emoji106]

[Magemagix]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?

Xaiomi redmi 2 prime and kitkat 4.4.4

[Magemagix]

Is the apk file in google playstore and the apk file in the url different?

Downloading the apk from url nw. Hope it works :)

[Magemagix]

Now its working perfectly :D thanks alot g

[Vroxi]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?
Can u help me? My device lenovo a6000 and android 5.0

Sent from my Lenovo A6000 using Tapatalk

[Justg]

Can u help me? My device lenovo a6000 and android 5.0

Sent from my Lenovo A6000 using Tapatalk

What are you seeing?

Have you tried to update the client to 1.5.5.1? You can download an updated APK here: http://auth.spacetimestudios.com/download/

[Vroxi]

What are you seeing?

Have you tried to update the client to 1.5.5.1? You can download an updated APK here: http://auth.spacetimestudios.com/download/
sometimes on their own in the game and also broken when moving .
itsn't working , i cant open it

Sent from my Lenovo A6000 using Tapatalk

[Justg]

sometimes on their own in the game and also broken when moving .
itsn't working , i cant open it

Sent from my Lenovo A6000 using Tapatalk

Try downloaded a new version from the Play Store please.

[Iove]

We're working on it.

If you are experiencing crashes:

- What type of device are you using?
- What OS?
Positivo Mini Quad
Intel Atom, android 4.1 Jelly Bean
Game Open and later show Spacetimes Studios the game Close.

I try with Apk and same.

Enviado de meu SM-G900MD usando Tapatalk

[jerzy448]

Samsung galaxy tab 2
android 4.2.2

was working great before the fix. Now constant ping spikes until disconnect. Happens every couple of mins. Game is unplayable now

[auctioneerman]

Samsung s5 android 4.4.2 works really well only screen is messed up

Inviato dal mio SM-G900F utilizzando Tapatalk

[Justg]

We put up a crash fix in the Google Play store, if you are still experiencing issues please delete and redownload the game, and let us know how it goes.

[Tootex]

I'm using a Samsung galaxy fame running android 4.1.2
I downloaded the new client and the game was instantly unplayable, lag, crashing, screen freeze and my keyboard would not open but when the keyboard eventually did open the game would crash and the notification "Google play services isn't responding" would pop up on my screen". I had to do a factory reset on my phone because of your update as my phone became unresponsive to all of my apps including making a phone call or sending a text and it was almost like it had become corrupted because of the update and I had to pull the battery numerous times because my phone would constantly freeze or reboot itself ( I've never had an issue with the phone prior to your update ). I reinstalled the new client after doing a factory reset and it worked better but not perfectly however the game has started crashing again and it's very annoying having to constantly loading the game hoping that it won't crash. Any help is greatly appreciated

[Sorayai]

I play on samsung galaxy s3
Android 4.3
Before new client update game was work properly. ..
Now my ping is between 150-250 and I wait about 20-30 seconds to enter and leave kraag tombs 4 etc...
Can u suggest me what is best to do (I know I need to change my phone with better ;-) )

[Sorayai]

http://auth.spacetimestudios.com/download/ArcaneLegends.apk



Guys!
If u still have problems with lag, crashing, etc...
Unninstall game!
Then download this file, and install it again.
I do that and problems are solved.

Try again, never give up! ;-)

[Revarro]

Allview Viva H8
4.2.2 Jelly bean..
The game is not opening..
Gj with this update..or gj to my weak tablet..before the game worked very good :/

[Justg]

Hi, is anyone still experiencing device crashes after downloading version 1.5.5.1?

[Senrah]

constant ping spike, disconnect, wont load maps, cant contact server, and infinite loading screen since last update

google chrome
Version 52.0.2743.116 (64-bit)
Platform 8350.68.0 (Official Build) stable-channel parrot
Firmware Google_Parrot.2685.37.0

[Justg]

constant ping spike, disconnect, wont load maps, cant contact server, and infinite loading screen since last update

google chrome
Version 52.0.2743.116 (64-bit)
Platform 8350.68.0 (Official Build) stable-channel parrot
Firmware Google_Parrot.2685.37.0

Can you please try to delete the app from Chrome and reinstall?

[Senrah]

reinstalled, took 2 attempts to make it to character selection screen. When game loaded went to rockhorn and had 12k ping, followed by 25k ping died, ofc. Tried again, 25k ping, then 80k ping within 30 seconds of reviving. Tried to leave map, loaded til disconnection from server.

[Revarro]

Me!
The game is not working!
I cant play the game from one week!
Send email to support,nobody responded to me..
Before the update..everything was perfect..the game was working..now i cant even open it!
Can someone help me?