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Justg
09-01-2016, 06:05 PM
We've identified an issue where Awakened items from the consignment shop do not convey their stats.

Please do not buy or sell Awakened items via the consignment shop.

We're working on a fix asap.

Thanks,

- g

Xannabelle
09-01-2016, 06:42 PM
Pertamax

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soon
09-01-2016, 06:43 PM
I do not get more slots after the rerolls

tmiranda
09-01-2016, 07:12 PM
2 late .... T-T

dinzly
09-02-2016, 01:24 AM
elite rerolling all slots not opening 4th slot

Anguilles
09-02-2016, 03:08 AM
Yea but I lost my 8% health in crafting station... can i have them back... and im not the only one... please help us we've lost lots of money

TheBoon
09-02-2016, 07:24 AM
im all broke now :( i awakened my weapon then it unlocks 3 slots and i empower it , i place it in upgrade station to socket the 3rd gem, but after the upgrade , it return to normal !!! and is not awaken !!!! you cant do this to me :( :( :(

matiusjohntw
09-02-2016, 08:30 AM
Zzz i didnt read this announcement :/

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Justg
09-02-2016, 09:32 AM
Just wondering how people in the game will be nottified about this...

We've been doing broadcasts. Appreciate it if you also spread the word to your guildies and such.

scarysmerf
09-02-2016, 10:12 AM
OK so if I'm correct the auction items are bugged but the plat store items are safe?

Vroxi
09-02-2016, 10:18 AM
im all broke now :( i awakened my weapon then it unlocks 3 slots and i empower it , i place it in upgrade station to socket the 3rd gem, but after the upgrade , it return to normal !!! and is not awaken !!!! you cant do this to me :( :( :(
Its same like me, please help us.. and ur info too late Justg, ur system maked us broke for awakened .

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Justg
09-02-2016, 10:19 AM
Its same like me, please help us.. and ur info too late Justg, ur system maked us broke for awakened .

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Can you describe what happened? We're still tracking this down.

Vroxi
09-02-2016, 10:52 AM
Can you describe what happened? We're still tracking this down.
I cant open slot 4th to my hooks lvl 16, and u to late give this annoucement

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ThaAnas
09-02-2016, 10:53 AM
same as when you jewel it> stats are gone, pls fix that

japethsarmientoxx
09-02-2016, 11:23 AM
Ths announcement is too late ive wasted golds just to get better stats on the arc maul
Hope theres good reinforcement from sts to recover such lost

Justg
09-02-2016, 11:27 AM
Ths announcement is too late ive wasted golds just to get better stats on the arc maul
Hope theres good reinforcement from sts to recover such lost

Can you please be more specific? How did you lose your stats, and when?

Arlorz
09-02-2016, 11:31 AM
You should also make a thread "Don't upgrade awakened weapons"
Various players obviously lost their awakened stats and I'm still thinking if it's save or not to upgrade my daggers with jewels or my awakening will be gone?
More clarification on that please!
Thanks

Justg
09-02-2016, 11:34 AM
You should also make a thread "Don't upgrade awakened weapons"
Various players obviously lost their awakened stats and I'm still thinking if it's save or not to upgrade my daggers with jewels or my awakening will be gone?
More clarification on that please!
Thanks

We think this occurs when you start upgrading an item, then the server is bounced.

Yesterday the system was out around 11am CT, then we bounced the server for the event around 1:30pm CT. We think that anyone that started upgrading their items in the timeframe between 11am and 1:30pm CT are the ones who were affected by the bug.

Can anyone else verify this? Has anyone started crafting AFTER the event went live and had their stats disappear?

TheBoon
09-02-2016, 11:55 AM
I have upgraded my weapon 12pm GMT+8 , believe me it was awakened and unlocked 3 slots, i remove the weak mind jewel to replace with standard mind jewel, but after the upgrade has finished, my weapon return to normal, not awakened, no slots :( sad :'(

Arlorz
09-02-2016, 11:59 AM
I have upgraded my weapon 12pm GMT+8 , believe me it was awakened and unlocked 3 slots, i remove the weak mind jewel to replace with standard mind jewel, but after the upgrade has finished, my weapon return to normal, not awakened, no slots :( sad :'(

Hmm thats really strange.

mrm
09-02-2016, 01:06 PM
wow after ii did update i keep getting messages unfortunately arcane legends has stopped working...
any of u got the same problime?

Justg
09-02-2016, 01:14 PM
wow after ii did update i keep getting messages unfortunately arcane legends has stopped working...
any of u got the same problime?

Please re-download from the Play store and let us know if that fixes your issue.

scarysmerf
09-02-2016, 01:26 PM
Are the elite awaken items fixed yet? I'm afraid to use them if it's still bugged

Justg
09-02-2016, 01:32 PM
Are the elite awaken items fixed yet? I'm afraid to use them if it's still bugged

Not yet, we have a fix, we're testing it, and it should be out soon. We'll let you know.

Mezderak
09-02-2016, 01:36 PM
We've been doing broadcasts. Appreciate it if you also spread the word to your guildies and such.

Thank you Justg for the notification :)

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scarysmerf
09-02-2016, 01:44 PM
Thanks justg and ty STS team! :)

Heieneba
09-02-2016, 01:51 PM
Dear Justg!

I awakened my dagger on my roque, it was 4 slot after i take noble jewel in and lost all details, i opend 217 awaken elite gem-s arround to get good stats, pls help.Ty

Justg
09-02-2016, 01:55 PM
Dear Justg!

I awakened my dagger on my roque, it was 4 slot after i take noble jewel in and lost all details, i opend 217 awaken elite gem-s arround to get good stats, pls help.Ty

You know we track these things, right?

Heieneba
09-02-2016, 01:58 PM
Sure am know.Another, i bought 1700 plat i hv recipe ect and still didnt get it.

Justg
09-02-2016, 02:10 PM
Sure am know.Another, i bought 1700 plat i hv recipe ect and still didnt get it.

You'll need to email support.

hha
09-02-2016, 02:20 PM
We've identified an issue where Awakened items from the consignment shop do not convey their stats.

Please do not buy or sell Awakened items via the consignment shop.

We're working on a fix asap.

Thanks,

- g

http://uploads.tapatalk-cdn.com/20160902/081820129507263114d513dd698da80c.jpghttp://uploads.tapatalk-cdn.com/20160902/6a34698c3fb40a0e785e820b645c351e.jpghttp://uploads.tapatalk-cdn.com/20160902/4d93fd18839b0bbdfced43ba008c153b.jpg
Dear sets I created new character. I bought 250 inven & 250 furniture inven. I got still 25 craft inven. Where I get that craft inventory & how to I craft elite gem which need 120 inventory.


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soon
09-02-2016, 02:33 PM
All slots are remapped when you reroll. Both gems roll for any of the possible enhancements, the only difference between these two is the Elite Awakening Gem gives you better odds for rolling better things and opening up additional slots (if the item will support it).




Justg changing this part, we do not have 100% chance to open a new slot.

mrm
09-02-2016, 02:47 PM
Please re-download from the Play store and let us know if that fixes your issue.
it did the same again after moveing it to my phones storage from my sd card it workes fine

BabVna
09-02-2016, 03:12 PM
I tried 4 weapons with elite after awakening

Lvl 16 - 2 attemps, only 3 slots open always one locked.
Lvl 41 mythic bow - 2 attempts only 2 slots opens
Lvl 41 mythic dagger - 2 attempts all 3 slots open
Lvl 56 - 3 attempts all 4 slots open

Look like additional slot open is not 100% success rate

Justg
09-02-2016, 03:14 PM
Look like additional slot open is not 100% success rate

No it is not a 100% chance. Looking at the wording on my original post, I don't think it infers that it is: "the Elite Awakening Gem gives you better odds for rolling better things and opening up additional slots (if the item will support it)."

Justg
09-02-2016, 03:18 PM
Bugs should be fixed, moving the conversation here: http://www.spacetimestudios.com/showthread.php?372399-Hotfix-09-02-16-Awakening-fixes-added-energy-recipe