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View Full Version : Updating Pending Purchases - Delay in processing Apple in-app purchases



Samhayne
09-23-2011, 12:38 PM
If you just purchased Platinum on an Apple device and are seeing the message "Updating Pending Purchases" please know that there is an issue on Apple's side that is causing this delay, and this error message, to occur. There is a brief article about this issue on Engaget.com at: http://www.engadget.com/2011/09/23/in-app-purchasing-fail-on-itunes-is-starting-to-bug-developers/

There are two things you can do:

1) You can wait and see if the pending purchase will go through.

2) You can contact Apple and have Apple cancel your pending purchase

If you run into this problem and still want to purchase Platinum, alternatively you can do so via the Spacetime Web Store at: https://auth.pocketlegends.com/WebStore/store.jsp

If we can be of assistance with your Platinum Purchase, or any other issue, please visit our Support Portal at: http://support.spacetimestudios.com

cmangalos
09-23-2011, 01:03 PM
thanks sam

Sent from my LG-P500 using Tapatalk

Flickz
09-23-2011, 01:09 PM
This happens for android aswell i emailed supporrt with no responce after a week

Skeletonlord
09-23-2011, 01:19 PM
Every time I try to purchase plat it takes a while to process and I have to wait ages untill the confirm purchase box appears. I press yes and it says you have downloaded the plat before would you like to download again I say yes and it doesn't do anything