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VROOMIGoRealFast
10-21-2016, 05:24 PM
Hey Everyone!

Today we made a change to the recipe for the Locked Crate of Hallows to only require 1 Massive Crate instead of 3. This was always intended to be 1 Massive Crate not 3 so we wanted to correct it.

Because of this change, we have granted an additional 2 Locked Crate of Hallows for each crate crafted when the recipe required 3 Massive Crates. Players will now have the correct amount of crates crafted :)

These are automatically granted, and should appear in players stash or inventories shortly.

(I opened my first crate ever earlier today and got an Arcane so teehee)
- Vroom

Vvildfire
10-21-2016, 05:33 PM
Oh really? Thank you so much for all you're doing o.o I'm out of thanks :(



(I opened my first crate ever earlier today and got an Arcane so teehee)
- Vroom

Grats on your arcane! xD

Avaree
10-21-2016, 05:35 PM
Hey Everyone!

Today we made a change to the recipe for the Locked Crate of Hallows to only require 1 Massive Crate instead of 3. This was always intended to be 1 Massive Crate not 3 so we wanted to correct it.

Because of this change, we have granted an additional 2 Locked Crate of Hallows for each crate crafted when the recipe required 3 Massive Crates. Players will now have the correct amount of crates crafted :)

These are automatically granted, and should appear in players stash or inventories shortly.

(I opened my first crate ever earlier today and got an Arcane so teehee)
- Vroom

Thanks!

(Out of thanks)

Kriticality
10-21-2016, 05:42 PM
Wish I could open one. Vroom check my thread pls.


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yubaraj
10-21-2016, 06:07 PM
Thank you much.

ilhanna
10-21-2016, 09:05 PM
When does this take effect? I just logged on after update and found no additional Hallows crate in either my stash or inventory.

Shanerry
10-21-2016, 09:19 PM
Same . I ddnt recieve the additional hallows crate yet

Fidalex
10-21-2016, 09:24 PM
Same here. I'm still missing mine.

Abuze
10-21-2016, 09:31 PM
Same :/ contacted support as well.. Hope that we get our massives back fast.. Prices dropping.

Avaree
10-21-2016, 10:14 PM
When a similar issue happened, it was the next business day before any refund/reimbursements were granted.

loyti
10-21-2016, 10:30 PM
Same :/ contacted support as well.. Hope that we get our massives back fast.. Prices dropping.

Agree, prices are dropping significantly fast. Players are wiser nowadays. Xd

bonjovi3223
10-21-2016, 11:11 PM
Agree, prices are dropping significantly fast. Players are wiser nowadays. Xd
You miss the dumb old days huh [emoji14]

macmack
10-21-2016, 11:26 PM
Same didnt get any additional massive hallow crate, i check my stash and inventory but no crate yet, i crafted many hallow crate using 3 massive cryo. Well i already contacted support hope they give it fast before the hallow crate become cheap.😀😀

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shaomau
10-22-2016, 12:10 AM
how about to those already crafted massive crates??? can we refunded each 2 massive crates...still haven't receive mine

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Fredystern
10-22-2016, 03:11 AM
Craft alot of hallow yesterday and just online to check it.. nothing in my inven and stash

Nabhunter
10-22-2016, 03:20 AM
I didnt get my refund either.. and does it affect if i had it in crafting station when this information/update came? :/ because i was sleeping at the moment and couldnt collect my locked from crafting station?

Vvildfire
10-22-2016, 06:13 AM
Maybe it's more complex than we think. Give them some time, the event isn't anywhere near finished

resurrected
10-22-2016, 06:19 AM
When does this take effect? I just logged on after update and found no additional Hallows crate in either my stash or inventory.


Same . I ddnt recieve the additional hallows crate yet


Same here. I'm still missing mine.


Same :/ contacted support as well.. Hope that we get our massives back fast.. Prices dropping.


Same didnt get any additional massive hallow crate, i check my stash and inventory but no crate yet, i crafted many hallow crate using 3 massive cryo. Well i already contacted support hope they give it fast before the hallow crate become cheap.😀😀

Sent from my SM-P355 using Tapatalk


how about to those already crafted massive crates??? can we refunded each 2 massive crates...still haven't receive mine

Sent from my SM-T231 using Tapatalk


Craft alot of hallow yesterday and just online to check it.. nothing in my inven and stash


I didnt get my refund either.. and does it affect if i had it in crafting station when this information/update came? :/ because i was sleeping at the moment and couldnt collect my locked from crafting station?


Maybe it's more complex than we think. Give them some time, the event isn't anywhere near finished
From what i know they don't work at weekend. You guys need wait till monday.

Fredystern
10-22-2016, 06:20 AM
Maybe it's more complex than we think. Give them some time, the event isn't anywhere near finished

Sure :) but i was wondering, is it need us to contact support for the refund?

resurrected
10-22-2016, 06:23 AM
Sure :) but i was wondering, is it need us to contact support for the refund?
Dev said you need email support with issue and ign then they can look into account and grant additional number of crates

Vvildfire
10-22-2016, 06:23 AM
From what i know they don't work at weekend. You guys need wait till monday.

That's probably it!

Carapace
10-22-2016, 01:06 PM
they were granted on Friday, but it may take a bit of time for them to propagate. If you check your inventory for the character you will likely find them there however if you already had a large number of crates you may not specifically notice the additional crates added. You can follow up with support and they can verify you have received or not received based on the log of adjustments we made and handed to support.

At this point they should have all been granted I believe

Avaree
10-22-2016, 01:38 PM
I understand some things take time to propagate, but can anyone confirm they received their crates?

IGNs who have not received their crates are:

Avaree & Ardbeg

Hpnvx
10-22-2016, 03:18 PM
So what does this means if no km3, no more lock farming to make gold? :/

Kcrost
10-22-2016, 07:16 PM
didn't get any either

extrapayah
10-22-2016, 07:28 PM
also haven't received anything... checked stash, and my characters' inventory...
where should i check again?

thanks

LuckyGecko
10-23-2016, 09:12 AM
I haven't received anything yet

Chuuwee
10-24-2016, 01:33 AM
Sent email to support a few days ago about not receiving anything after hotfix and support replied yesterday to give me a case number. But the case changed to "platinum issue". So hereby I SS the email list related to my case.

http://i1383.photobucket.com/albums/ah286/Chuuwee/Mobile%20Uploads/Screenshot_20161024-141008_zpsflxrtvgn.png (http://s1383.photobucket.com/user/Chuuwee/media/Mobile%20Uploads/Screenshot_20161024-141008_zpsflxrtvgn.png.html)

Case #566865
IGN: Chuuwee

p/s: there is nothing wrong with my purchase. I received the platinum just fine.

Thank you. :)

batman487
10-24-2016, 08:06 AM
So I crafted the 3 massive cryostar to make the hollow. Will get any back or was it just for the hollows?

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LuckyGecko
10-24-2016, 08:18 AM
I'm getting impatient here...
Shouldn't they be already in my stash or inventory by now?
BTW I emailed u guys like 3 days ago reagarding event crate idk if u even read it..cuz I've also sent a mail last month which u never replied. Thanks!

resurrected
10-24-2016, 09:03 AM
As i said if y'all still have issues with it just wait. There sun just woke up. Let them drink coffee eat something and i sure they gonna work on it :)

Abuze
10-24-2016, 09:55 AM
Same over here still did not get anything, also sent an email to support on Friday.

Justg
10-24-2016, 11:52 AM
Hey folks! We've run another query this morning, if you did not receive your crates on friday can you please check again?

Thanks,

- g

GIORAYAB
10-24-2016, 11:56 AM
Yay!! I received my locks...
Thanks, G

Tetter
10-24-2016, 11:58 AM
Also got mine, Thanks!

Justg
10-24-2016, 11:59 AM
Yay!

/11charsnoshifty

Vvildfire
10-24-2016, 12:28 PM
Thank you very much! :)

Ardbeg
10-24-2016, 12:31 PM
I got mine too, thanks!

Avaree
10-24-2016, 12:33 PM
Thanks received mine!!

Zikovsky
10-24-2016, 03:40 PM
Reimbursement already in my inventory. Thx Sts

Rosybuds
10-24-2016, 04:21 PM
Could Vroom or Justg or one of the Devs Pls answer this Question ? I threw away 19 Blood recipes as Peeps dont seem too think and always make First the rengol then the cryos more expensive when you got too make the Arcane recipe from the event Just before a new event is about too start So No point in making them if your not making money only if you opening them I guess and take a chance, So This Event are we ever going too go back to being able too sell our Recipes after the Event as I like most peeps have the 3 pets and the outfits from previous years I really only want the Drac Pack its looks good great Idea kudos too who thought that up, Anyway Back too the point I dont want too use all my points on recipes and then find out after the event we cant sell the recipes, Please Please go back too us being able too sell them after the event not during I understand that, But after It's really the only decent Gold maker in these events for People who cant open Tons of Crates too try get Arcanes and it keeps the Arcane or Mythics in circulation longer giving peeps more time too get them Which will keep the Twilight crates from going above what you need too make the recipe. Grats on your Arcane Vroom the ones Ive opened I got 2k in each one and a token I was ok with that never unhappy about receiving gold But Please Answer so I know if Im wasting my points doing all these runs then have nothing too spend my points on.It seems the same every event know no-one knows or gets an answer about the recipes untill we have bought them all then BOOM New Chests and Recipes aint worth the Blood you used too write them with ;) Thank You If I get an Answer This Year lol 3rd year Lucky Maybe .... Thanks for All the Hard Work you's have put into A/L lately liking the way things are going Happy Halloween When It Arrives Guys ... :vwink::vsmile::vD::ghost::devilish:

Justg
10-24-2016, 04:26 PM
Could Vroom or Goldi or one of the Devs Pls answer this Question ? I threw away 19 Blood recipes as Peeps dont seem too think and always make First the regol then the cryos more expensive when you got too make the Arcane recipe from the event So o point in making them if your not making money only if you opening them I guess and take a chance, So This Event are we ever going too go back to being able too sell our Recipes after the Event as I like most peeps have the 3 pets and the outfits from previous years I really only want the Drac Pack its looks good great Idea kudos too who thought that up, Anyway Back too the point I dont want too use all my points on recipes and then find out after the event we cant sell the recipes, Please Please go back too us being able too sell them after the event not during I understand that, But after It's really the only decent Gold maker in these events and it keeps the Arcane or Mythics in circulation longer giving peeps more time too get them Which will keep the Twilight crates from going above what you need too make the recipe. Grats on your Arcane Vroom the ones Ive opened I got 2k in each one and a token I was ok with that never unhappy about receiving gold
But Please Answer so I know if Im wasting my points doing all,these runs then have nothing too spend my points on.It seems the same every event know no-one knows or gets an answer about the recipes untill we have bought them all then BOOM New Chests and Recipes aint worth the Blood you used too write them with ;) Thank You If I get an Answer This Year lol 3rd year Lucky Maybe .... Thanks for All the Hard Work you's have put into A/L lately liking the way things are going Happy Halloween When It Arrives Guys ... :vwink::vsmile::vD::ghost::devilish:

This may be the longest sentence I have ever seen. Paragraphs are your friend!

Rosybuds
10-24-2016, 04:35 PM
This may be the longest sentence I have ever seen. Paragraphs are your friend!
What is with all you people and Paragraphs lmao I want to get back too my game lol... :victorious::banana::banana:

Justg
10-24-2016, 04:43 PM
What is with all you people and Paragraphs lmao I want to get back too my game lol... :victorious::banana::banana:

Just trying to make sense out of what you were saying :)

ilhanna
10-24-2016, 05:00 PM
They're in my inventory. Thank you so much.

Rosybuds
10-24-2016, 05:13 PM
Just trying to make sense out of what you were saying :)

lol Just read breath have some coffee,Its not that hard.
I had a Bad experience with a Paragraph as a child So now Exclude them from my life.
Your sounding very similiar too someone else Who has a thing about me & Paragraphs.
:)

VROOMIGoRealFast
10-24-2016, 05:36 PM
lol Just read breath have some coffee,Its not that hard.
I had a Bad experience with a Paragraph as a child So now Exclude them from my life.
Your sounding very similiar too someone else Who has a thing about me & Paragraphs.
:)

I think I got it, this should answer your question.

After the Halloween Event is over, the Crate of Hallows can still be crafted using the recipe from the event. It will not show up in your crafting station unless you have the recipe in your inventory though :)

Rosybuds
10-24-2016, 05:54 PM
lol Just read breath have some coffee,Its not that hard.
I had a Bad experience with a Paragraph as a child So now Exclude them from my life.
Your sounding very similiar too someone else Who has a thing about me & Paragraphs.
:)


Just trying to make sense out of what you were saying :)


What is with all you people and Paragraphs lmao I want to get back too my game lol... :victorious::banana::banana:


I think I got it, this should answer your question.

After the Halloween Event is over, the Crate of Hallows can still be crafted using the recipe from the event. It will not show up in your crafting station unless you have the recipe in your inventory though :)

Can we Trade or sell the recipes in the Auction like we use too do ? After the Event. Thanks for answering :)

Hartholzwurm
10-24-2016, 11:41 PM
Received mine also. Thx alot.

Vvildfire
10-25-2016, 12:03 AM
Can we Trade or sell the recipes in the Auction like we use too do ? After the Event. Thanks for answering :)

Just check in auction right now. You'll see :)

I'm late, but thanks!

Chuuwee
10-25-2016, 12:20 AM
Received. Thank you so much!!! :*

firmanfar
10-25-2016, 08:29 AM
Received :) thanks spacetimes team

Rosybuds
10-25-2016, 12:16 PM
Just check in auction right now. You'll see :)

I'm late, but thanks!
Thank You got a Pm so Sorted,
Thanks for answering me, It changes from event too event sometimes we can some time we cant.
Good News !! I'm sure their will be a lot of happy peeps now who will be buying recipes with left over tokens.
Thanks Again :)

diexdie
10-25-2016, 12:59 PM
They are in my inventory too, tnx Dev for free recipe xD

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eleasah
10-25-2016, 05:04 PM
Thx for my chests back. Tyvm

Ketchappx
11-03-2016, 11:15 PM
Cool we dont need to farm like crazy :3 and we probably Sell recipes easily:)

Rikochhan
01-05-2017, 06:20 AM
2017 and still haven't received the other 2 massive cryostar crates.....

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Rikochhan
01-05-2017, 06:22 AM
Hey Everyone!

Today we made a change to the recipe for the Locked Crate of Hallows to only require 1 Massive Crate instead of 3. This was always intended to be 1 Massive Crate not 3 so we wanted to correct it.

Because of this change, we have granted an additional 2 Locked Crate of Hallows for each crate crafted when the recipe required 3 Massive Crates. Players will now have the correct amount of crates crafted :)

These are automatically granted, and should appear in players stash or inventories shortly.

(I opened my first crate ever earlier today and got an Arcane so teehee)
- Vroom
I already emailed support like 3 months ago (hallow event), but received nothing. How come the others received theirs.