View Full Version : How to reply to support mail?
I got this support mail and now, I have no idea what "Type your response ABOVE THIS LINE to reply" means. Should I just make another ticket and include my Case ID or is there a particular way to reply to this mail.
157532
Infectivity
12-16-2016, 10:04 AM
I think you need to reply to that mail, and copy it (?) And then type your reply to where it needs to be (above the line)?
I am not sure about this, so if you screw something up with my advices, dont blame me :D
Errorrz
12-16-2016, 10:45 AM
Using android more better to reply . Check this :
You can check on your case by visiting this page: https://support.spacetimestudios.com/customer/portal/private/cases<br />
<br />
See this page for help: http://www.spacetimestudios.com/showthread.php?307837-Guide-Using-the-Support-Portal<br />
<br />
Thanks for your patience!
Sent from my ASUS_T00I using Tapatalk
Using android more better to reply . Check this :
You can check on your case by visiting this page: https://support.spacetimestudios.com/customer/portal/private/cases<br />
<br />
See this page for help: http://www.spacetimestudios.com/showthread.php?307837-Guide-Using-the-Support-Portal<br />
<br />
Thanks for your patience!
Sent from my ASUS_T00I using Tapatalk
Woot, I remember using this page like 2-3 years but I wasn't able to find it now.. Thanks