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codeblocks
12-18-2016, 12:33 PM
hey all sorry to bother you but could anyone please help me. I attempted to purchase platinum about 20 seconds ago and the amount cleared on my bank card and the game dced when I logged back on i had no platinum added to my account. is there anyone that can assist me im concerned before this has happened to me with free offers that I have payed for and never received the platinum please help me

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Back
12-18-2016, 12:35 PM
I'd suggest to wait at least 1 hr before you contact support, if they are not there by an hour, go ahead and make support ticket.

nightmaresmoke
12-18-2016, 12:35 PM
Use sts support they will help you with that

"The nightmare never ends"

codeblocks
12-18-2016, 12:44 PM
thank you it was a Google play issue not a spacetime studio issue sorry for the inconvenience

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