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johnycageee
01-08-2017, 02:05 PM
Im so sorry if I posting in wrong section, moderators will move this thread, but im so nervous and confused because...
I deleted my main character, rogue 61 lvl by mistake! :(
Was deleting others useless characters and accidentally deleted main (what a noob I am)!
So after this I immediately send a pm to support, just wanted to heard from u guys, if someone had same situation like me, can they bring back my character or my mistake can't be solved?
Thanks in advance! :(

MorFar`
01-08-2017, 04:04 PM
Dude I've sent them ticket month ago and resend again 10 days ago and nothing

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johnycageee
01-08-2017, 04:12 PM
I send email immediately after deleting, yesterday, but guess they dont work at weekends, so I hope they'll read and answer me after weekend. ..
I hope really ...

johnycageee
01-09-2017, 12:29 PM
Anyone else had situation like mine?
Will support really able to recover deleted toon?
In how much time they can do it, if can?
Anyone?
Im so sad, dont know what to do omg

Blazerland
01-12-2017, 07:46 AM
They usually respond fast. Yes they will recover your toon back.

johnycageee
01-12-2017, 09:30 AM
They usually respond fast. Yes they will recover your toon back.
Thank u for answer!
Btw I got reply from support, and seems my toon will be recovered soon! :)
Thanks to support! :)

johnycageee
01-13-2017, 03:56 AM
Actually they didnt that much fast as we think.
It took about 4-5 days, my toon still not recovered :/
Got ticket from them, but thats only, no answers after that :(

johnycageee
01-13-2017, 05:13 AM
Daaaaamn can someone of devs tell me what I can expect?
I've pm Garry already, he dont respond, support dont respond, what is this omg starting to be desperate :(

johnycageee
01-13-2017, 09:28 AM
Nevermind.
I see how this works now.
Only plat users can recover their characters.
Me as non plat user dont deserve recovering.
Sad but true.

Babyeterne
01-13-2017, 03:16 PM
How you can delete your main character there is a option where you need put the name of the character that u want delete so you can't mistake, sts don't care about "mistakes" like this

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kronosdivine
01-14-2017, 12:17 PM
Not true bro just be patient. They are working for something right now and they will get back to you. If you have send a pm to Gary then he will get back to you, just be a little calm.

johnycageee
01-15-2017, 10:30 AM
Not true bro just be patient. They are working for something right now and they will get back to you. If you have send a pm to Gary then he will get back to you, just be a little calm.
I send a lot of pms to support and didnt get answer.
My toon cant be recovered, because whem I deleted him, player named "Edibalija" steal my name.
Now I guess I will be banned for "sell names" lol and I don't do that.
Btw 8 days gone, my toon didnt recover.
Now I send report to support and hope that stealer will be punished for stealing names.

Rakuuun
01-15-2017, 11:38 AM
How you can delete your main character there is a option where you need put the name of the character that u want delete so you can't mistake, sts don't care about "mistakes" like this

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yeah same question..how?

johnycageee
01-15-2017, 02:47 PM
yeah some question..how?
Example
Imagine u have 5-6-7... toons with next names :
Rakuun;
Rakuuun;
Rakuunn;
Rakuuunnn;
And u need to delete...hmm..which one was supposed for deleting? ?

Rakuuun
01-15-2017, 09:38 PM
Example
Imagine u have 5-6-7... toons with next names :
Rakuun;
Rakuuun;
Rakuunn;
Rakuuunnn;
And u need to delete...hmm..which one was supposed for deleting? ?

oh ok its possible.
anyway try to pm justG.

johnycageee
01-24-2017, 07:00 PM
Need to say
Thank u support for recovering my toon!
After 15 days waiting he is recovered at the end.
Thanks guys!
Cheers!

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