Bats
01-23-2017, 09:47 PM
1. HTTPS Issues. Pocket legends moderator's signatures in the forums say "http://support.spacetimestudios.com" while "https://support.spacetimestudios.com/" is available. Chrome and other browsers do not say that there is HTTPS available because a HTTP material is on the website. The logo "http://www.spacetimestudios.com/images/logo/Space-Time-Logo.png" has not been updated to HTTPS.
2. When logging into the portal, i see "My Profile" & "Logout" while there is supposed to be a cases tab. Although visiting "https://support.spacetimestudios.com/customer/portal/private/cases" is an alternative, there is an issue.
3. Old and inaccurate help desk articles. This article, "https://support.spacetimestudios.com/customer/en/portal/articles/963855-%22chrome-failed-to-start-our-game%22" features an older version of Chrome's "chrome://flags" page, and configuration options are not there.
2. When logging into the portal, i see "My Profile" & "Logout" while there is supposed to be a cases tab. Although visiting "https://support.spacetimestudios.com/customer/portal/private/cases" is an alternative, there is an issue.
3. Old and inaccurate help desk articles. This article, "https://support.spacetimestudios.com/customer/en/portal/articles/963855-%22chrome-failed-to-start-our-game%22" features an older version of Chrome's "chrome://flags" page, and configuration options are not there.