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Burningdex
03-01-2017, 03:21 PM
Hi.

Why are my support cases instantly becoming "closed"?

Thanks

Justg
03-01-2017, 03:38 PM
Usually this means:

1) You have been spamming support with multiple requests

and/ or

2) They have reviewed your case and will not be fulfilling your request

Burningdex
03-01-2017, 11:59 PM
Usually this means:

1) You have been spamming support with multiple requests

and/ or

2) They have reviewed your case and will not be fulfilling your request
Thanks, G : )

11

Ignitedmage
03-03-2017, 10:12 AM
Hi.

Why are my support cases instantly becoming "closed"?

Thanks



Usually this means:

1) You have been spamming support with multiple requests

and/ or

2) They have reviewed your case and will not be fulfilling your request

Only if burning is not spamming them, the second option is so sad lol.

Kurvy
03-09-2017, 08:48 AM
Usually this means:

1) You have been spamming support with multiple requests


So that's it if you've been spamming? They will never take your cases again?