Awaken Reimburstment

[ledtoa]

Have anyone not received reimburstment after the hot fix? Especially if you meet the requirements? Because i didn't receive any and i have used many. I was just wondering if i was only one of the few who did not get reimburst or one of many. Hope they fix this.
-Bra

[Iplo]

Yep, Bra used alot of them and I think he should get them back too.
Please Justg take a look into this ^_^

[Epw]

Ive got back all of mine. You should send a ticket to support in this case!

[Plqgue]

I got four back but used close to fifty

[Thesaint Bermudez]

i almost use hundreds but none Reimburstment

[illwilly]

Have anyone not received reimburstment after the hot fix? Especially if you meet the requirements? Because i didn't receive any and i have used many. I was just wondering if i was only one of the few who did not get reimburst or one of many. Hope they fix this.
-Bra

I got back all the ones i used the first few hours. Look in inventory satchel, where tokens are.. you do not get kits you can sell. Only pre opened..

[Eagleye]

Have anyone not received reimburstment after the hot fix? Especially if you meet the requirements? Because i didn't receive any and i have used many. I was just wondering if i was only one of the few who did not get reimburst or one of many. Hope they fix this.
-Bra

Only people who opened between 230cst-430cst got them reimburst. Basically only catered to the select few and assumed we read on forums that there was a bug. Pretty annoying to the least.

[Epw]

Im pretty sure that they are doing it by a process. After the latest update, my guildie said that she got back her gems already, but in the same time i was still waiting for my reimburstment. Today, when i logged on, i saw that mine has arrived also. So i think you just need patience.

[Terminhater]

Check your satchel, you don't get it how you bought it, instead it will say something like awaken gem X 2 or elite awaken X 4

[eleasah]

Omg, then i got my gems back. Srry for trinken got Not. Looked not in satchel.my bad

[runagain]

Did u checked the time u used those? It had to be between 2 and 5 =P, I think that's why u don't have them.

[lucaskane2480]

what reimbursement? o.o

[Zylx]

This was between 2:15 pm CT and 4:30 pm CT [Thursday].

We will be reimbursing all stones of augmentations (empowered and regular) that were used from when the awakening went live and when we became aware of the issue and hotfixed out the description on the potential enhancements to include weapons and belts.

If you're absolutely sure it was between 2:15p CT and 4:30p CT, then contact Support@spacetimestudios.com

Timezone converter: https://www.timeanddate.com/worldclock/converter-classic.html