View Full Version : Saying Thanks
Otukura
10-14-2011, 12:58 AM
Do you email back a "thanks!" when support solves your issue? I can't decide if I should. I feel bad if I don't, but I don't want to spam them either. D:
Trollee
10-14-2011, 01:08 AM
I've only ever asked for support twice, both time I have said thanks. I don't think that they would view a "thanks message" as spam.
Skeletonlord
10-14-2011, 01:09 AM
when devs reply to my question yes I do reply thanks
Kakatoa91
10-14-2011, 01:20 AM
Ive always mail thank them everytime they solve my probs. Trying to get the last mail... but they thank me back also :D
JaytB
10-14-2011, 01:26 AM
Yes, I do. Also, you often get a request to rate their support later. I usually thank them there again :)
KhaosAngel
10-14-2011, 07:45 AM
Yes spam those thank you's-I'm sure they like to read them:)
Samhayne
10-14-2011, 08:22 AM
The support guys love to hear from you, especially if it's not to say, "can I have free stuff!?!" :D
JaytB
10-14-2011, 08:28 AM
The support guys love to hear from you, especially if it's not to say, "can I have free stuff!?!" :D
Oh wow! I thought that only happened in balefort :D
WoundedEagle
10-14-2011, 12:07 PM
What do you mean, 'solves your issues'? I send a lot of reports out everyday, so they would have a lot of thanks coming there way. I only thank them when I suggest changes/add-ons or when they help me out.