xericx
10-27-2017, 04:56 AM
He Joined Team Philppines 1 day before they got banned..
You banned the innocent people never break the TOS.
i request the proof but nothing reply..
Justg
10-27-2017, 08:17 AM
Previously commented on this issue:
We did ban a large number of players this week. It was not automated. This was a group of people who had been exploiting the game for a long time, buying and selling gold, trading accounts, etc. This does not serve the economy, game, or you the players well when one group can run the leaderboards 24/7 by switching out accounts, etc.
If you feel you have been banned in error, contact CS. We will look at your case in minute detail. If we determine that you have been exploiting, you will remain banned. If it was done in error, we will reverse the ban.
We will and do review every one of these cases that are appealed in case we have made a mistake. But some people will proclaim their innocence no matter their guilt. We hear it on the boards, we hear it in CS. But we also can clearly identify who has and who has not been breaking the TOS, and we will do our best to make the game fair for those who do not.
- g
Bottom line: The safety and health of the game is our top priority, and we won't tolerate those who exploit to gain an advantage over those who play by the rules. If you think your ban was in error, email support. Once. We will look into your case in detail.