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View Full Version : Follow up to lost plat bug



Ihavenokills
04-19-2018, 07:52 AM
I can't seem to get ahold of anyone, but this is starting to get ridiculous. Support was no help and without so much as a "We can't help you" response, I am now out $70.00 worth of platiunum because there's absolutely nothing that can be investigated to show that I did not receive the experience. And because a simple Check string code wasn't in place to prevent extracting the platinum if the no exp box is checked? I'm not asking for anything other than the experience. I could care less about the platinum as long as I receive the product I originally paid for.

Justg
04-19-2018, 10:08 AM
Hit us up at support@spacetimestudios.com

If you emailed support they should be able to help you out. Let me know your ticket # and I'll check on it.

Ihavenokills
04-20-2018, 07:55 AM
Reference#: 630859. I did email support and they were, unfortunately, unable to do anything according to the response I received.