Monopolize
09-25-2018, 08:27 AM
I completed a paid offer from IronSource (Purchase any amount in Legacy of Discord) which was supposed to reward me 127 plats and yeah, they rejected it (I sent them a photo of my proof of purchase). After sending them an email on regarding if why it got rejected/denied, they responded and these are their reasons:
"The offer was not completed per the specified requirements (you were not a first time installer or did not complete the required action) or that the completion is not attributed to our offer wall"
I'm 99.9% that it was my first time to download that game, though i don't have any proof because I researched that there is no way to know the date of the first time I downloaded it (Android). I did complete the required action which was to purchase any amount of diamonds/gems from the game (I have proof). I have a proof that the completion is attributed to their offer wall.
Anyone else have the same issue?
"The offer was not completed per the specified requirements (you were not a first time installer or did not complete the required action) or that the completion is not attributed to our offer wall"
I'm 99.9% that it was my first time to download that game, though i don't have any proof because I researched that there is no way to know the date of the first time I downloaded it (Android). I did complete the required action which was to purchase any amount of diamonds/gems from the game (I have proof). I have a proof that the completion is attributed to their offer wall.
Anyone else have the same issue?