Tuhguhbuhbuh
01-11-2019, 05:48 PM
Dear STS,
The game is lovely but......what I read on forums and hear in-game constantly is that your customer support isn't so lovely. I hope that in 2019 you improve that aspect so that any players having game issues can feel they have been responded to or even adequately dealt with a.s.a.p.
I decided to write this post due to the fact that bad customer service is bad for business. Thank you for taking the time to read this post.
The game is lovely but......what I read on forums and hear in-game constantly is that your customer support isn't so lovely. I hope that in 2019 you improve that aspect so that any players having game issues can feel they have been responded to or even adequately dealt with a.s.a.p.
I decided to write this post due to the fact that bad customer service is bad for business. Thank you for taking the time to read this post.