View Full Version : Bought 75 platinum, Never received
zeptifyx
06-13-2019, 11:27 AM
Hey Devs! (: I’ve purchased 75 platinum and my card shows the charge but I never ended up being funded the 75 platinum! It’s been a full 24 hours since the purchase. Thank you!
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Futumsh
06-13-2019, 11:41 AM
Contact support, and be sure to let them know what platform / provider you're using (app store / google play / amazon / paypal).
zeptifyx
06-13-2019, 11:52 AM
Could you reply with a link or email? I always have trouble finding how to contact support I’m sorry :/
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Abuze
06-13-2019, 11:59 AM
https://support.spacetimestudios.com/hc/en-us/requests/new
or email them: support@spacetimestudios.com
zeptifyx
06-13-2019, 04:41 PM
Email was sent and received (got confirmation of that) and still no platinum ): ign: blizzful pls look into my recent purchases and see that it’s not been funded ?
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