Black screen + pet when zoning

[Marosok]

Hi,
can this be fixed somehow? I am getting black screen everyday.

video:

https://youtu.be/x9IgsOZvRbU

[Futumsh]

It's on the list to look at - would be helpful to have a character name and exact time when it happens though.

[Marosok]

It's on the list to look at - would be helpful to have a character name and exact time when it happens though.

Hi,
1st bug, black screen one just happened.
IGN: Marroos
CEST time and Arlor time bellow.
180100
180101

[Futumsh]

Thanks, that will help narrow down what's happening.

[Futumsh]

Was this last one when going from Umbral Chasm to ESG as well?

[Marosok]

Yes, it was last black screen.

[Futumsh]

For the next time this happens to someone, please do the following:

* Let me know where you were coming from, where you were going to, the time, and character name.
* Hang out on the black screen for a couple minutes before leaving

That should help make the logs I'm digging through clearer as to what portion of things is going wrong.

[Futumsh]

(Renamed thread so it may be easier to spot for other people that may see this problem)

[Marosok]

Hi,
superspeed bug info (from elite Umbral Chasm to Esg):
IGN: Marroos
Time: CEST / Arlor time on screenshot.
180115

[Futumsh]

Hi,
superspeed bug info (from elite Umbral Chasm to Esg)

You ended up with superspeed in ESG, or in glintstone?

[Marosok]

I was heading from Elite Umbral Chasm to Esg, but ended in Glintstone town.
180116

[Futumsh]

Ok, probably the same thing as the black screen bug then, just with slightly different timing. I don't know the cause yet, but I do know it's trying to immediately send you to town upon entering, resulting in one of those 2 cases. Next update has the logging improved so hopefully I can tell where the problem's coming from when we catch it again.

[urmosvk]

Time 13:27 CET
Ign: urmosvk https://uploads.tapatalk-cdn.com/20190717/942b92b2a914a01a4c587b7d48a1b6c3.jpg

Odoslané z ONEPLUS A3003 pomocou Tapatalku

[Futumsh]

Update that just went out includes extra logging for helping track down whatever's going on here, so when it happens again, please do the following:

* Let me know where you were coming from, where you were going to, the time, and character name.
* Hang out on the black screen for a couple minutes before leaving

[Futumsh]

Bump - need reports of this with the relevant info, have had none since the extra logging went out.

[Marosok]

Hi,
Ign: Marroos.
From: Elite Umbral Chasm to Esg.
Bug: black screen.
Time: CET and Arlor.
180205
Thanks

[Futumsh]

Hi,
Ign: Marroos.
From: Elite Umbral Chasm to Esg.
Bug: black screen.
Time: CET and Arlor.
180205
Thanks

Thanks, got some good information from that one, hopefully can track down where the problem is coming from.

[Futumsh]

Possible fix for this is going out now. Please let me know if you see it again after this (with same details as previously asked for).

[Marosok]

I think that this bug was fixed. ZERO black screens since you released fix for it.

Thank you Futumsh.