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Phup
07-21-2019, 09:46 AM
So how long does it take for sts to actually respond to my issue?

Tackled
07-21-2019, 10:10 AM
Not long, within a week. They respond almost always in a timely manner.


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Spheresome
07-21-2019, 10:10 AM
just know that devs dont work on weekends so wont be responding now

iamlepre
07-21-2019, 10:15 AM
Not long, within a week. They respond almost always in a timely manner.


Sent from my iPhone using Tapatalk"Not long" that's a lot, and 80% the reply doesn't help with your problem, and we have to try again.

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Tackled
07-21-2019, 04:07 PM
[QUOTE=iamlepre;3006886]"Not long" that's a lot, and 80% the reply doesn't help with your problem, and we have to try again.

Enviado desde mi SM-A750G mediante

if you can’t wait a week for a response back from a company then idk what to tell you.


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merlintrue
07-21-2019, 10:38 PM
If it's a game issue they won't XD

greeperakos
07-22-2019, 01:27 AM
So how long does it take for sts to actually respond to my issue?How can i contact with sts suport???

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Susanne
07-22-2019, 03:11 AM
Support@spacetimestudios.com I think that's what the email is.

greeperakos
07-22-2019, 03:42 AM
Support@spacetimestudios.com I think that's what the email is.Thx

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Fwend
07-22-2019, 04:34 AM
How can i contact with sts suport???


It is best to go on the support website

https://support.spacetimestudios.com/hc/en-us

And then click on the "Contact Us" tab

https://support.spacetimestudios.com/hc/en-us/requests/new

I find filling out the form correctly you will receive an automated response to your email address and be assigned a case # (number).

sixnoob
07-23-2019, 05:20 PM
hello moderators of the game, I would like to make explicit here the lack of consideration with the players of brazil regarding the value of platinum, is very expensive is not profitable, and I would like to point out that there are few channels dedicated to arcane legends mine is one of them with the youtube name of "six noob" I'm here asking for a platinum support or any other help to spread our dear game more because the game has a huge potential to reach more and more new players !!

email: yurigeek1@gmail.com

Azriellanto
05-05-2020, 04:00 AM
Guys i need help exposing this guy, i dont know how to post this on support or send it to the devs, hes using macro and i have video proof, i need answers asap to prevent more macro users thanks!