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View Full Version : Perma Ban Reason Concerns



Ifeast
03-23-2020, 01:45 AM
Dear Devs and Support Team,

Hello, it is Ifarmplasma, I have been perma banned for a few months now and still don't know the exact reason why I got perma banned. All it told me when I tried to log into my account was that I violated Terms of Service. That doesn't seem like a straight forward way in explaining why I got banned. The only reason why I think I got perma banned is because I had the name Coronavirus.

If you guys perma ban someone or ban anyone for any amount of time please tell us exactly what we did by emailing us or something. If you Devs or the Support Team somehow see this, I sent an email to the Support Team concerning my Perma Ban yesterday and am hoping to recieve an email as soon as possible. My request number is (472073).

Sincerely, Ifarmplasma

Hook
03-23-2020, 02:17 AM
Well They probably banned you to avoid spreading the virus all over Alterra [emoji1787]

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Ifeast
03-23-2020, 04:40 AM
Maybe, I have been trying to find ways to contact them but they haven't responded with anything yet.

daysalalican01
03-23-2020, 07:10 AM
This is not the support area.

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Cinco
03-23-2020, 08:16 AM
If you emailed support then you have a response coming.