Losing my 4x elixier just a few sec after buying it.

[Chaunada]

Hello!

I've got this issue twice now!

Once yesturday and once just now 2min ago..

I buy the 4x elixier and just a few sec after i lose it, the spell just goes away. It does no longer show under purches history either..
However the platinum is not refunded, can you check this out? i've lost 80 plat now in less then 24h.. Kinda sucks..

Any one got that issue?

Thanks for any help in fixing it and i hope i get a 80 plat refund!?!

Charackter name: Capinyoass

Thanks
/Chaunada

[Skeletonlord]

I would email support for you. They may be able to sort this out for you. Tell them about it and they will help as much as you can.

[Chaunada]

Dev's should be in this part of the forum. But yes i think i will email to. thanks:)

But cant be just me? can it?

[Chaunada]

Bump:)

[Samhayne]

Hey Chaunada,

Our Support Team works Monday-Friday, so they will be with you shortly. Thanks for your patience.

Also, likely that your character name will need to be changed ;)

[Chaunada]

Nooo... Be nice:(

I've used that name since WOW U.S beta..

It's in no way intended to be offencive! Just a cool PVP name..

/Chaunada

[StompArtist]

Well.... that backfired. LOL

[Chaunada]

Not yet.. I can't see why they would make me re-name.. It's not in violation of EULA..

[Samhayne]

Any further conversation will be done privately via e-mail from Support. Thanks again for your patience.