View Full Version : I lost my phonw
Piniipin
10-14-2020, 03:29 AM
Why can't I send a message to admin. I want to ask you my game problem. Yesterday was trouble. I lost my phone. Can't login, 'cause I was using an old account. That hasn't been tied to the number or email that I'm using right now. Whereas I forgot the restoration email too. @futumsh help me
ign:piniipin
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MiruZetu
10-14-2020, 03:32 AM
If its not link to gmail fb or anything else then u hav to say goodbye to ur old chara
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Piniipin
10-14-2020, 03:37 AM
I still wish there was another way,
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Arachnophobik
10-14-2020, 03:39 AM
If it was a guest account I'm afraid its goodbye :/
tailwarrior
10-14-2020, 03:40 AM
Frnd why didn't ya bind the account?send mail to sts and ask em
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Piniipin
10-14-2020, 03:42 AM
The old account. Forgot the password for the email and the old number
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Futumsh
10-14-2020, 02:55 PM
Assuming this was an sts (email/password based) account, you have 3 options:
1) If you still have a device / browser authorized to log into the account, log in and change the email address to one you do have access to (nexus -> my account -> modify account).
2) Regain access to the email address, so you can receive email there again.
3) Contact support, prove to them that the account has always been yours, and get them to change the email address for you, to one you do have access to.
Support is here:
https://support.spacetimestudios.com/hc/en-us/requests/new or email support@spacetimestudios.com
Piniipin
10-15-2020, 06:26 AM
I'll try access number 3 Sir
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