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View Full Version : So.. Refund on Dragon Pack



mike1298
05-30-2012, 10:22 PM
Now that this is happening...

"Looks like it was a bug that the gold set dropped from bosses was set to level 1. It should be changed in a coming patch to be level 60." From Samhayne.

ONLY reason I bought two dragon packs was an attempt to get a golden dragon from the second. And that was because the set requirement was level one. If the set requirement was originally level 60, I would have only bought one pack for the three normal dragons.

Out of curiousity, do you think STS can refund that? Or is it a lost cause trying to get a refund for it. I would have never bought two if the set requirement for gold was 60 originally.

(Hoping a Dev can clear this up, as someone told me I'm not going to get a refund)

Whirlzap
05-30-2012, 10:40 PM
Should send a HelpDesk/Support instead of posting here;/

mike1298
05-30-2012, 10:41 PM
Is HelpDesk the same as Support?

Whirlzap
05-30-2012, 10:43 PM
Pretty much.
I think it's called Support here.
Called HelpDesk in other games though.

CodyBearr
05-30-2012, 10:45 PM
Yeah write support@spacetimestudios.com and tell/copy paste them what you posted here

Kixxler
05-30-2012, 11:51 PM
Just email support@spacetimestudios.com. I've gotten refunded purchases by emailing them as well.

LwMark
05-31-2012, 04:06 AM
I see what your saying