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Onawaoka
03-23-2022, 06:07 PM
Hey STS, I don’t know who or where to contact but I’ve been having 2 issues. Recently whenever I open the game it just stays loading “Contacting Server” and never loads. So I deleted the app and got it again and after a few tries I got it to load. Now I have to authorize my device (IOS) but the email I have was a fake email given by yall a while back since I had issues with my account so I’m not able to get the 6 digit code. Anyways, hope yall can help me out !


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Futumsh
03-23-2022, 10:23 PM
If you used an email that isn't actually yours, and you don't still have an authorized device/browser, your only option is to contact support, prove to their satisfaction that the account is and has always been yours, and have them change the email to an address you do have access to.

Also, really not a good idea to use an email for something if you can't actually receive email there.

Support is here: https://support.spacetimestudios.com/hc/en-us/requests/new