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will0
03-25-2022, 01:09 AM
There was a new AL software update for android playstore after downloaded it the game wont launch properly says app encounter a "bug" and close itself.

Futumsh
03-25-2022, 08:48 AM
What device type and OS version? If you can get a stack trace (adb logcat), please pm it to me.

Valkiirye
03-25-2022, 12:26 PM
What device type and OS version? If you can get a stack trace (adb logcat), please pm it to me.Got same problem, game after load screen crashes, this happen now with the last patch running, guess it's like last time, there's any new version available that isn't in Play store ?

Samsung S10+, Android 11.

There's version that i have problems. Exactly after authentication screen get crash

ψ(`∇´)ψ Chivalrous Union ᕦ(ಠ_ಠ)ᕤ

@Futumsh https://uploads.tapatalk-cdn.com/20220325/2ba4eb9a927cb5d164b8a91b652374fc.jpg

There's the problem box that spawn after try open game and crashes. It's Spanish tho ^=^

https://uploads.tapatalk-cdn.com/20220325/8cf4e9d5c360fc8ea44d03cb4ec0bd08.jpg

Futumsh
03-25-2022, 12:36 PM
I think I've tracked down the issue people are having, and will have another update as soon as possible.

Futumsh
03-25-2022, 12:48 PM
The sideloaded version with the fix should now be available. https://account.spacetimestudios.com/download

The google play one will be available once google approves it.

Valkiirye
03-25-2022, 01:06 PM
The sideloaded version with the fix should now be available. https://account.spacetimestudios.com/download

The google play one will be available once google approves it.APK doesn't working for me, same crash issue, i uninstalled game after instal APK, also clean cache memory

ψ(`∇´)ψ Chivalrous Union ᕦ(ಠ_ಠ)ᕤ

Futumsh
03-25-2022, 01:15 PM
APK doesn't working for me, same crash issue, i uninstalled game after instal APK, also clean cache memory

Can you get the device log from when trying to launch it and pm it to me?

Futumsh
03-25-2022, 01:51 PM
New google play version has started becoming available, which I think should fix this, but not positive (2.7.34).

Futumsh
03-25-2022, 02:01 PM
If you had this issue, please let me know if the 2.7.34 version fixes it for you when you get it (It was available for me from google play about 15 minutes ago).

will0
03-25-2022, 03:32 PM
Downloaded again from app store 2.7.34 the installation went fine but once the game finish loading it close itself.. I am using Samsung s22 snapdragon android 12.

Futumsh
03-25-2022, 03:36 PM
Downloaded again from app store 2.7.34 the installation went fine but once the game finish loading it close itself.. I am using Samsung s22 snapdragon android 12.

If you're able to get crash logs from your device, please pm them to me or send them to support@spacetimestudios.com.

I haven't gotten any crash logs that actually include it happening, none have shown up on Google Play yet, and none of the devices I have here have the issue.

Futumsh
03-25-2022, 04:17 PM
Another sideloaded version that rolls back the updates most likely to be causing the issue is up (2.7.35), if someone with the issue can see if it fixes it.

https://account.spacetimestudios.com/download

Valkiirye
03-25-2022, 05:04 PM
Another sideloaded version that rolls back the updates most likely to be causing the issue is up (2.7.35), if someone with the issue can see if it fixes it.

https://account.spacetimestudios.com/downloadThis one fixed my problem, now i can log completely normal! Awesome work! Thank you so much! Hugs...

ψ(`∇´)ψ Chivalrous Union ᕦ(ಠ_ಠ)ᕤ

Futumsh
03-25-2022, 05:19 PM
Google version should be up once google approves it - usually within few hours but sometimes longer.

will0
03-25-2022, 06:10 PM
Side load works.. But when I try to buy Plat it brings me to a browser page like desktop . Unable to purchase via Google store

Futumsh
03-25-2022, 06:18 PM
Side load works.. But when I try to buy Plat it brings me to a browser page like desktop . Unable to purchase via Google store

Yes, sideloaded version is webstore only.

Futumsh
03-25-2022, 06:18 PM
Google play version should be available now or soon.

will0
03-25-2022, 06:38 PM
Works fine now updated from Google play