View Full Version : won't let me buy platinum
Daueden
08-08-2012, 05:09 PM
I've tried now about 20 times won't let me get any please fix this issue
Delphina
08-08-2012, 09:50 PM
How are you trying to buy plat? Which device are you using?
Entertaining
08-08-2012, 10:07 PM
I recently tried to buy plat as well. It said the order went through, but the plat never came.
Daueden
08-08-2012, 11:07 PM
I'm using an iPod touch 4th generation using iTunes money
Deathandtax
08-09-2012, 05:24 PM
I'm using an iPod touch 4th generation using iTunes money
It won't let me buy platinum with my iTunes money either. Which is strange because I got some just before the sale and it worked fine. They need to fix this bug.
Delphina
08-09-2012, 05:32 PM
I recently tried to buy plat as well. It said the order went through, but the plat never came.
Check out this link in support:
http://support.spacetimestudios.com/entries/20432838-i-purchased-platinum-but-i-have-not-received-it-yet
Delphina
08-09-2012, 05:34 PM
Thanks for reporting this. I will make sure to include this in my report.
Me too, i get an error saying that i needed another payment option but i dont know why. I bought plat then i started getting the error on the 2nd time i wanted to buy. I emailed space studios, then i tried thru the website via paypal and it says i need a new payment option. Wth? Do i get a compensation or a disscount for not bei g able to buy plat when is on sale? I think if we dont it will be really unfair.
I tried via ipad with itunes and then google chrome via paypal.
Nothing yet
Spectre
08-12-2012, 11:59 AM
@Nin I have same problem. After I bought 2k platinum, I can't buy some more. I just get error "can't connect to iTunes store", and every time same problem. I hope STS fix this problem, cuz I really want buy some more >.<