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Robtadius
03-09-2023, 11:27 PM
There is an issue with the plat sale, it is still showing the original offer for all players.


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asommers
03-10-2023, 12:07 AM
What platform are you on? On iOS and Web, I'm seeing the correct prices.

-ALS

Robtadius
03-10-2023, 12:31 AM
i'm running ios atm, but have had others check web and different android versions, all displaying the original price, not the 25% off price.
Latest version of OS installed and all that too.


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Robtadius
03-10-2023, 12:38 AM
https://uploads.tapatalk-cdn.com/20230310/4d14bc6ec85ecc18267d84f38915b646.jpg

took this just now


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asommers
03-10-2023, 01:01 AM
What country are you in? Those might be the correct sales prices based on exchange rates.

It doesn't make sense that your friends on web see incorrect prices, I'm looking at web and I see correct prices.

-ALS

Robtadius
03-10-2023, 01:15 AM
i'm in ireland, and i'm pretty sure those were the prices before the sale, although please correct if im wrong I haven't bought plat in a while.

Some people have now said they are seeing the correct prices but some of us still believe we still have the incorrect prices.

Update: I've checked web again myself and it's now showing the updated price list so i'll just pay for it on web. iOS still showing the wrong prices.

asommers
03-10-2023, 02:47 AM
I just checked the Apple App Store portal and I have confirmed that the United States price is correct. I am showing the prices configured as (not all countries listed):

Country,Currency,Price
United States,USD,64.99
Iceland,USD,79.99
Ireland,EUR,69.99

We just tell the Apple App Store portal what the price in the United States should be and the App Store handles exchange rates into local currencies for us. Every country could be different with respect to the numerical value displayed. What's odd is you're in Ireland, so I think you should be seeing 69.99, not 79.99 (unless you meant Iceland in which case the price is correct).

The square in front of the price in your screenshot above is a missing currency symbol in the font, which we'll need to fix at some point.

-ALS

Robtadius
03-10-2023, 10:16 AM
yeah it's Ireland not Iceland. I contacted apple and they said there had been some sort of issue with my account location so it wasn't reading the correct location, hence displaying the wrong prices. They've fixed it and said it shouldn't happen again.

Also it looks kinda funny that it's in USD for Iceland, yet it's still more expensive than buying within the states.

Thanks for looking into this, really appreciate you taking the time!!