View Full Version : Man
Blind
09-13-2012, 01:52 AM
hey guys
I just bought plat. I used a card, on a computer.
Plat hasn't showed up in 4 hours already, but money got taken out of card and transaction completed.
Has this happened to anyone?
Should i wait or write support now?
LwMark
09-13-2012, 01:58 AM
No wonder i just got a bunch of plat out of no where! :p jk
But idk how muxh u bought but ive bought some $5 and 10$ here an there an they usually go right in, maybe try writin devs of course to see whats goin on, 4hrs is along time :/ good luck
Blind
09-13-2012, 02:00 AM
thx Lw!
f me i misspeled my name when i entered details...
LwMark
09-13-2012, 02:16 AM
So u mean u gave someone else plat....?
Blind
09-13-2012, 02:19 AM
nope, transaction was cancelled, i entered my game account, but misspeled name on card
Blind
09-13-2012, 03:41 AM
Fml got reply transaction cancelled money not charged.
I got no plat.
But the money was charged! Wth.!!!
Ugh messaging Sam
And replies to google.
lilweezy
09-13-2012, 03:45 AM
i usually get the plat instantly...
HunterSLAYER
09-13-2012, 04:04 AM
i usually get the plat instantly...
He misspelled his name that's why he hasn't got the plat yet and he also got charged.
@Blind- Email support@spacetimestudios.com they will be able to help you .
Blind
09-13-2012, 05:37 AM
He misspelled his name that's why he hasn't got the plat yet and he also got charged.
@Blind- Email support@spacetimestudios.com they will be able to help you .
Thx Hunter
I pmed Samhayne just now. Should i message support too? Idk, what's the common sense these days?
:-)
Shellkaz
09-13-2012, 05:49 AM
standard procedure is to e-amil support like Hunter said. Their hours are 9am - 5pm central time so as of the time i'm writing this it will be about 2 hours and 5 min before they open up shop. Make sure you explain fully what happened, and what account the plat is supposed to go to.
Riccits
09-13-2012, 06:22 AM
ur conto is overdrawn :P
enix21
09-13-2012, 11:16 AM
ya i did so nexus offers over at star legends i was supposed to receive about 10 plat im still waiting though