View Full Version : I can't authorize device
Nialam
08-30-2023, 01:25 AM
Hi ! I didn't login since some weeks and when I open the game it says me : " This device is not authorized for login on this account...". And when I click to send an e-mail to receive the 6 digits code I don't receive any e-mail. Help me please :)
Futumsh
08-30-2023, 06:42 AM
Doublecheck the email, and check your spam folder. They're definitely being sent.
Takagi
08-31-2023, 03:55 AM
I had this issue too. It took another try after 24 hours to finally receive the code.
Nialam
08-31-2023, 07:33 AM
Ty, finally I received the e-mail but a long time after and the code was out of date... I try again...
Nialam
08-31-2023, 06:21 PM
I tried 2 times today. 1st time the e-mail arrived 5-6 hours after and the code was out of date. 2nd time, I still not received any e-mail since 6 hours...
Futumsh
08-31-2023, 06:31 PM
I tried 2 times today. 1st time the e-mail arrived 5-6 hours after and the code was out of date. 2nd time, I still not received any e-mail since 6 hours...
Honestly sounds like something's wrong with your email provider. Just tested again and my gmail is receiving them within 5 seconds.
Maybe make a gmail account instead if you're having that many issues.