Samhayne
10-22-2012, 02:12 PM
Update: 7:00 AM Central All service issues from yesterday have been resolved.
If you need further assistance with anything, please contact our Support Team on the Spacetime Studios Support Website at http://support.spacetimestudios.com or by writing support@spacetimestudios.com
Update: 9:50 PM Central All games are up and available for play. However, the login process is having continued difficulty. In order to log in, it may be necessary for you to let the game sit at the login screens for several minutes. Just leave the game trying and it should get through - it might just take a while.
Original Post - old info below:
If you're reading this, you are probably wondering why you can't log into Pocket Legends? The reason the games are down is because of an issue with Amazon's cloud computing service that Spacetime Games and many other services are hosted on. Here's a bit more about the issue if you want to read up:
Amazon’s Cloud Is Down Again, Taking Heroku and GitHub With It (http://allthingsd.com/20121022/amazons-cloud-is-down-again-taking-heroku-and-github-with-it/)
Amazon EC2-Related Issues Take Down Reddit, Imgur and Other Sites (http://betabeat.com/2012/10/possible-amazon-ec2-related-issue-takes-down-reddit-and-other-sites/)
We do not have an estimate as to when the games will be available again.
Just to be clear, your characters and their associated character data is safe.
Here at Spacetime, we'd doing what we can to restore game service. Our apologies for the interruption and thanks in advance for your patience.
Edit 6:40 PM Central
Daily Blessings: for those worried about their daily blessings, we will stretch out the "pinch" where you normally lose your blessing if you don't claim it from 5 hours out to 24 hours (times may change depending on when Pocket Legends is back up.
Race to Level 76 For those looking to chase the level cap, when the game comes back up the ability to get the title and shield for obtaining level 76 will still be there. It may only be there for a short time, but it will still be there. We'll have the specific details on how much time when Pocket Legends comes back online.
To discuss this issue please click here join us in the Spacetime Studios Forum (http://www.spacetimestudios.com/showthread.php?72575-Spacetime-Studios-Games-Currently-Unavailable)
If you need further assistance with anything, please contact our Support Team on the Spacetime Studios Support Website at http://support.spacetimestudios.com or by writing support@spacetimestudios.com
Update: 9:50 PM Central All games are up and available for play. However, the login process is having continued difficulty. In order to log in, it may be necessary for you to let the game sit at the login screens for several minutes. Just leave the game trying and it should get through - it might just take a while.
Original Post - old info below:
If you're reading this, you are probably wondering why you can't log into Pocket Legends? The reason the games are down is because of an issue with Amazon's cloud computing service that Spacetime Games and many other services are hosted on. Here's a bit more about the issue if you want to read up:
Amazon’s Cloud Is Down Again, Taking Heroku and GitHub With It (http://allthingsd.com/20121022/amazons-cloud-is-down-again-taking-heroku-and-github-with-it/)
Amazon EC2-Related Issues Take Down Reddit, Imgur and Other Sites (http://betabeat.com/2012/10/possible-amazon-ec2-related-issue-takes-down-reddit-and-other-sites/)
We do not have an estimate as to when the games will be available again.
Just to be clear, your characters and their associated character data is safe.
Here at Spacetime, we'd doing what we can to restore game service. Our apologies for the interruption and thanks in advance for your patience.
Edit 6:40 PM Central
Daily Blessings: for those worried about their daily blessings, we will stretch out the "pinch" where you normally lose your blessing if you don't claim it from 5 hours out to 24 hours (times may change depending on when Pocket Legends is back up.
Race to Level 76 For those looking to chase the level cap, when the game comes back up the ability to get the title and shield for obtaining level 76 will still be there. It may only be there for a short time, but it will still be there. We'll have the specific details on how much time when Pocket Legends comes back online.
To discuss this issue please click here join us in the Spacetime Studios Forum (http://www.spacetimestudios.com/showthread.php?72575-Spacetime-Studios-Games-Currently-Unavailable)