buying platinum

[luislopaz]

Can someone help me I have bought 165 platinum by billing to my phone but it billed it to a number that does not exist which is my old number and did not get the platinum!! I got email frm gmail saying I successful bought it??

[Astrocat]

Contact Spacetime Studios Support. Explain all this, they should help you: support@spacetimestudios.com

[Samhayne]

Hi Luislopaz,

Send the details of what happened including the order number and the name of the character on your account (that you want the Platinum on) in an email to support@spacetimestudios.com and we can dig into it.

[Astrocat]

Hi Luislopaz,

Send the details of what happened including the order number and the name of the character on your account (that you want the Platinum on) in an email to support@spacetimestudos.com and we can dig into it.

studios** :P.

[luislopaz]

Ok I have thanks I just realize its down to my google acc it billed it to I knw changed the number so that prob explains why