platinum

[FiercePvper]

I recently night platinum and was wondering why hasn't it come yet?

[lakersrockftw]

You mean you bought? Restart the game from the system you got it from it worked for me.

[FiercePvper]

Didn't work can you explain to me

[Unxtoxic]

Happened to me last night, restart your phone and it should appear. Takes a while.

[angeldawn]

If you bought it on an IOS device, sometimes u have to go to the apple store and log in. But that has only rarely happened to me.

Usually, closing PL (on ios actually hitting the red x) and reopening and logging in fixes it. It will usually say, at the top, updating purchases.

If bought on web site, there has been huge lags lately. Can be more than 15 mins for purchase to complete then another 20 for PL to update.

[lakersrockftw]

If on ios restart the game and log in to apple id and it should work. If not make sure they charged you for it if they did and these strategies don't work email sts support and they will help you. Unfortunately they aren't there until a day after new years but the faster you send it the faster you can get your solution solved I will try to find other solutions for you when I get a chance.

[Suentous PO]

At the top, there is also a "support" section. It has a lot of common problems and answers.
This is the same place you should be able to track your purchase.

[FiercePvper]

I tried everything did not work

[FiercePvper]

I got an android

[Suentous PO]

Here that particular link
http://support.spacetimestudios.com/entries/20432838-i-purchased-platinum-but-i-have-not-received-it-yet

But I see there that they're closed untill the 2nd.