Did not receive platinum after purchasing

[Eugo]

So i bought platinum today but did not receive it, i've been waiting for 7 hours so far.. how do i contact GM :( this is frustrating.. my pass purchases has been smooth, not til this particular purchase that i've made.. :'(

[Bless]

Write a ticket to support at: support.spacetimestudios.com

[Eugo]

they're on holiday T.T but thanks but the tips...

[Spyce]

STS's emails back to you may be late due to the holiday's.