View Full Version : Plat related .. DEV READ THIS ;(
Unknowable
12-29-2012, 04:55 PM
Omg when i was about to buy my first plat purchase i would get a deal like when i gonna buy the one tht cost 19.99 dollars i would get 248 plat .. but when i click on the buy sign then it has NO DEAL .. REALLY !! i wanted to buy 248 plat not 165 plat .. REALLY !! SO MAD I ALREADY KNOW WHT TO BUY AND NOW I GOT TO BUY MORE :/ are you 4real -.-'it just a bug ?? I not gonna buy the plat until some worker tells me i will still get my deal on plats -.-" If not i'm just gonna quit because u just made me put my giftcard in 4 no reason ;( NICE YOU WASTED MY GIFTCARD .. Nice job >.<
Same problem here at my and my gf's account. The same 248's offer..
Unknowable
12-30-2012, 02:43 AM
Same problem here at my and my gf's account. The same 248's offer..
Yep i really need 248 plat
Me too! As I wrote it in my thread that I started for another issue. I already had a plan where to spend it.
http://www.spacetimestudios.com/showthread.php?80910-Reserved-character-name-in-use
Unknowable
12-30-2012, 12:18 PM
Me too! As I wrote it in my thread that I started for another issue. I already had a plan where to spend it.
http://www.spacetimestudios.com/showthread.php?80910-Reserved-character-name-in-use
Ya me 2 i would of spend it on malison and the bundle tht cost 70 plat
rjspyro
01-01-2013, 10:16 PM
So a lot of players have been experiencing the same issue including me...and yet the developers seems not to be doing anything about this. Have they.?? Even a response??? If they keep on ignoring this matter where in money is now involved, then they are facing a serious problem. As this can be called SCAMMING...
Unluckily by the developers themselves..
boo!!!!
The Flash
01-01-2013, 10:28 PM
Hey kids relax they are on vacation, they come back jan 2nd.
Szangheili
01-01-2013, 10:35 PM
I seen them posting on the forums like yesterday. What a vacation...
The Flash
01-01-2013, 10:40 PM
I seen them posting on the forums like yesterday. What a vacation...
Lol I guess you didn't think that out, I'll let you figure it out on your own.
Lalarie
01-01-2013, 11:18 PM
Guys calm down, I had this prob, but I took the risk, bought the plat, said I got 165 plat, but a sec later it said, I got bonus plat. So basically i got my deal.
Guys calm down, I had this prob, but I took the risk, bought the plat, said I got 165 plat, but a sec later it said, I got bonus plat. So basically i got my deal.
I bought it a week before...
Wretch
01-02-2013, 02:35 AM
http://www.spacetimestudios.com/showthread.php?79818-plat-amount-in-game-changes-when-you-go-to-pay
http://www.spacetimestudios.com/showthread.php?79732-Purchasing-platinum-glitch-or-bug
Hope the links help! This is a normal thing to see and expect.
TEOKILLO
01-02-2013, 02:38 AM
I had opposite l bought 165 and they gave me 83 bonus immediately lol
Don de Guzman
01-02-2013, 03:10 AM
Same thing happened to me, I'm sure they will give us our 83 plat that we purchased. I sent a ticket right when it happened, still did not get my bonus plat. Lets wait for STS to get back from Vacation. I kept some screenshots to be safe and have proof.
Maybe today we'll get some answers on these problems..
Hmm... Weird. After downloading an app from free platinum offers to get 1 Platinum that was missing to buy a character slot, when that 1 Platinum got verified I got my bonuses too...
Solved by a developer, not the free plat offer. Just happened in the same time.
Carapace
01-02-2013, 11:39 AM
Hey guys, we are starting to trickle back into the office after our vacation. We're scanning the forums and looking for things like this so yes we're checking out all related forum posts. Customer Service no doubt will be a little backed up but we are here again. Good to be back! Hope everyone enjoyed the holidays! :)
Traebeles99
01-02-2013, 11:24 PM
Thx cara I also bought the 165 plat and didnt get the 248 I hope I get my extra and do we need to contact support?
TEOKILLO
01-02-2013, 11:55 PM
I didn't contact support received immediately
Szangheili
01-03-2013, 12:04 AM
Lol I guess you didn't think that out, I'll let you figure it out on your own.
You said they return on the 2nd since they were on vacation. I'm saying I seen them post on New Years Eve. Did you read correctly? I'm simply stating that their so called "Vacation" isn't really happening. They clearly see all the posts about missing plat, probably just ignoring them for a while.
You said they return on the 2nd since they were on vacation. I'm saying I seen them post on New Years Eve. Did you read correctly? I'm simply stating that their so called "Vacation" isn't really happening. They clearly see all the posts about missing plat, probably just ignoring them for a while.
They still have a PC or any mobile internet capable device that They use on their vacation, and They do check in the forums to help if They can. But as if They aren't (weren't) in their offices to reach the game servers and system, They couldn't fix the errors. Now They are back to work and They are fixing issues!
You said they return on the 2nd since they were on vacation. I'm saying I seen them post on New Years Eve. Did you read correctly? I'm simply stating that their so called "Vacation" isn't really happening. They clearly see all the posts about missing plat, probably just ignoring them for a while.
Do you know what vacation is? It means you aren't doing work. Ignoring them for a while means they aren't doing work. I hope that helps.
burikitoy
01-05-2013, 03:49 PM
same thing happen to me.. today only i buy 89.99$
rjspyro
01-10-2013, 12:27 AM
I have same concern which already runs almost a month. i emailed already support@spacetimestudios.com but still no response nor action made.. I will email yet again and see if you guys will hear me out.
haaaayss. wasted time and effort