Support ticket time range of delay?

[Unxtoxic]

Can a dev please give me a estimated time range of how much longer the delay might be? I'm just getting kind of worried that my ticket might of got lost and I may have to send a new one. I know i know...... they sent a email saying it wasnt lost but that has been a few days maybe a week ago. Any confirmed info by a dev would be really helpful thanks!

[Ape]

Mine a few days ago took like a week.

[Bless]

3 things to note:

1. They don't work on weekends
2. They're human. They can accidentally resolve without helping or skip so if you ticket hasn't been replied to in 3 days, send it again.
3. They have long pages of tickets, so patience is a good skill.

[OverkillED]

For me is 2-3 days. StS is really nice for helping lots of people with technical issues in the game, especially with the huge amount of tickets coming in.

[Kixxler]

They didn't even answer my question, sent me a blank email

[Jespo]

Tickets? (sorry I'm a narb..)

[Vilified]

Mine a few days ago took like a week.

=O it's already been a week since a few days ago?

[Bless]

Tickets? (sorry I'm a narb..) in support you can submit a ticket from their website OR you can directly email them from your mail.

[Jespo]

Ohh ok yea cause ive done the email thing. Never a ticket tho

[Griffinfan]

Mine take 2 days or so to go through, they are pretty good at doing it in a timely matter.