View Full Version : Platinum Purchase Faild.Invalid order Number Deteced...
tupigame
01-12-2013, 11:29 AM
Dear STS,
i just bought Platinum for 10,99€ and allways get these msg on Title. But u took the 10,99€ from my Itunes Acc~
plz help me fast~
Samhayne
01-12-2013, 11:34 AM
Hi Tupigame,
I'm sorry to hear about your difficulty with an iOS in-app purchase. You'll need to get in touch with Apple Support, as iTunes purchases are pretty much a black box to us and is handled by them.
Best regards,
Samhayne
tupigame
01-12-2013, 11:40 AM
tzzz are u serious i hve to contact Itunes now? They need week to replay.. i haf alot trouble wirh them alrdy because Order&Chaos Online and IMO: The World of Magic ( other idevice games ) they need ages to replay my mails.. is there mo other thing how to fix it..? Sry for my bad english ^_^
tupigame
01-12-2013, 12:05 PM
u can gimme a link maybe?
Royce
01-12-2013, 12:07 PM
https://www.apple.com/support/itunes/contact/
Astrocat
01-12-2013, 12:53 PM
Sorry for that! Happened so many times when I was on iOS. They used to fix it fast, since it's a problem, a serious one. Android, should be your next OS!
tupigame
01-12-2013, 01:25 PM
so thats mean for me i get a refund from Itunes(maybe) but never can buy Platinum?
can i log with my iOS AL Acc on Computer and buy via Computer Platinum?
Royce
01-12-2013, 01:34 PM
so thats mean for me i get a refund from Itunes(maybe) but never can buy Platinum?
can i log with my iOS AL Acc on Computer and buy via Computer Platinum?
If you have an STS account, you can buy platinum here: https://store.spacetimestudios.com/WebStore/store.jsp
tupigame
01-12-2013, 01:50 PM
i wont buy via Paypal or CreditCard :"(
xdalex
01-12-2013, 04:32 PM
Maybe your device is jailbroken
Astrocat
01-12-2013, 04:49 PM
Maybe your device is jailbroken
This issue isn't really happening anymore...
Sent from my Nexus 7 using Tapatalk HD
same here
idk what to do :(
Prototypedwar
01-15-2013, 02:35 AM
Funny story: i bought plat for PL, and didn't receive it. I contacted iTunes support and got a refund. A few months later, I suddenly receive 700 plat.
Yay:D
meanakric
01-15-2013, 04:08 AM
iTunes.. ya right..