Platinum Purchase Faild.Invalid order Number Deteced...

[tupigame]

Dear STS,

i just bought Platinum for 10,99€ and allways get these msg on Title. But u took the 10,99€ from my Itunes Acc~
plz help me fast~

[Samhayne]

Hi Tupigame,

I'm sorry to hear about your difficulty with an iOS in-app purchase. You'll need to get in touch with Apple Support, as iTunes purchases are pretty much a black box to us and is handled by them.

Best regards,
Samhayne

[tupigame]

tzzz are u serious i hve to contact Itunes now? They need week to replay.. i haf alot trouble wirh them alrdy because Order&Chaos Online and IMO: The World of Magic ( other idevice games ) they need ages to replay my mails.. is there mo other thing how to fix it..? Sry for my bad english ^_^

[tupigame]

u can gimme a link maybe?

[Royce]

https://www.apple.com/support/itunes/contact/

[Astrocat]

Sorry for that! Happened so many times when I was on iOS. They used to fix it fast, since it's a problem, a serious one. Android, should be your next OS!

[tupigame]

so thats mean for me i get a refund from Itunes(maybe) but never can buy Platinum?

can i log with my iOS AL Acc on Computer and buy via Computer Platinum?

[Royce]

so thats mean for me i get a refund from Itunes(maybe) but never can buy Platinum?

can i log with my iOS AL Acc on Computer and buy via Computer Platinum?

If you have an STS account, you can buy platinum here: https://store.spacetimestudios.com/WebStore/store.jsp

[tupigame]

i wont buy via Paypal or CreditCard :"(

[xdalex]

Maybe your device is jailbroken

[Astrocat]

Maybe your device is jailbroken

This issue isn't really happening anymore...

Sent from my Nexus 7 using Tapatalk HD

[ooh]

same here
idk what to do :(

[Prototypedwar]

Funny story: i bought plat for PL, and didn't receive it. I contacted iTunes support and got a refund. A few months later, I suddenly receive 700 plat.
Yay:D

[meanakric]

iTunes.. ya right..